Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,369 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient delivery. helpful staff. Good variety of size of log for stove.”

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Posted 1 year ago

“From ordering to delivery was great, no hassle and delivered to the door. All round very good. My only problem was we were missing the wax fire lighters. I haven't complained it's such a small item, and probably went missing in transit. Still everything else was great.”

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Posted 1 year ago

“Excellent product, the more you buy the cheaper it gets. Delivery is free, excellent.”

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Posted 1 year ago

“Excellent and efficient service and delivery. Delivery man particularly helpful and friendly”

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Posted 1 year ago

“Ordered on behalf of an elderly neighbour, the service from Calido and updates on delivery were first class, we were kept informed the whole time which was so helpful due to us offloading and storing them for her, in atrocious rain. Thank you, highly recommend .”

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Posted 1 year ago

“Service was very efficient and the fitters were excellent, we are delighted with our Contura wood burner and will happily recommend Calido to friends and colleagues.”

Calido Logs and Stoves 5 star review on 18th January 2023

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Posted 1 year ago

“Ordered logs and delivered on time Driver helpful placed the pallet at the front of our garage and all in a secure wrapping Logs are of excellent quality yes they are bit more expensive but worth it in the long run”

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Posted 1 year ago

“Best price that I could find. Short delivery time and everything worked really well with the delivery. Well packed no problems.”

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Posted 1 year ago

“delivery was on time”

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Posted 1 year ago

“Excellent reliable service.”

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Posted 1 year ago

“Great service by Calido. Thank you very much!”

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Posted 1 year ago

“Easy to deal with, excellent quality logs and briquettes that burn well. Delivered on time. Big mention for the driver who could not have been more helpful. Highly recommended .”

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Posted 1 year ago

“As always an excellent reliable service of quality product.”

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Posted 1 year ago

“Delivery is abysmal. Left doesn’t appear to know what right hand is doing. Very expensive.”

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Posted 1 year ago

“The wood briquettes are great. Slow burning with good heat and very little ash. They arrived on the time and were well packed. Great product that I am happy to recommend.”

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Posted 1 year ago

“Great logs which burn well and give off good heat. Delivery as arranged.”

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Posted 1 year ago

“I remember buying from this company on a few occasions but the prices they are now charging are very expensive. I will not be using them again. I think the prices are over charging and while the "delivery " is free the total price is very expensive.”

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Posted 1 year ago

Dear Stephen, Thank you for your custom over the years however it's disappointing that you now felt the need to leave us a negative review. The manufacturer of Hotties heat Logs (BSW ENERGY) have significantly increased the cost price of Hotties when we buy them in. We actually stopped selling them for a period of time as we felt the price was now too high but we got them back in due to customer demand. We now make less money per pallet of Hotties than we ever did. We buy in good quality products, we add a modest margin and delivery and we do our best to get the products to our customers at a reasonable price. When a manufacturer brings in a 30% price rise we simply can't absorb that type of increase. Rather than buying the most expensive briquette we offer and having you leave a negative review we would have been more than happy to guide you to an other product like our Calido fire logs which we think are just as good and they are better priced. Given the above perhaps you'd see fit to amend your review score. King Regards, John Farrell Owner Calido

Posted 1 year ago

“Logs very good burn well service excellent, friendly and helpful”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great quality. Packed very well. Delivered with no problems at all. Great heat from our fire making our home cosy. Well done Calido”

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Posted 1 year ago

Calido Logs and Stoves is rated 4.9 based on 3,369 reviews