Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,436 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always an excellent reliable service of quality product.”

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Posted 2 years ago

“Delivery is abysmal. Left doesn’t appear to know what right hand is doing. Very expensive.”

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Posted 2 years ago

“The wood briquettes are great. Slow burning with good heat and very little ash. They arrived on the time and were well packed. Great product that I am happy to recommend.”

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Posted 2 years ago

“Great logs which burn well and give off good heat. Delivery as arranged.”

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Posted 2 years ago

“I remember buying from this company on a few occasions but the prices they are now charging are very expensive. I will not be using them again. I think the prices are over charging and while the "delivery " is free the total price is very expensive.”

Helpful Report

Posted 2 years ago

Dear Stephen, Thank you for your custom over the years however it's disappointing that you now felt the need to leave us a negative review. The manufacturer of Hotties heat Logs (BSW ENERGY) have significantly increased the cost price of Hotties when we buy them in. We actually stopped selling them for a period of time as we felt the price was now too high but we got them back in due to customer demand. We now make less money per pallet of Hotties than we ever did. We buy in good quality products, we add a modest margin and delivery and we do our best to get the products to our customers at a reasonable price. When a manufacturer brings in a 30% price rise we simply can't absorb that type of increase. Rather than buying the most expensive briquette we offer and having you leave a negative review we would have been more than happy to guide you to an other product like our Calido fire logs which we think are just as good and they are better priced. Given the above perhaps you'd see fit to amend your review score. King Regards, John Farrell Owner Calido

Posted 2 years ago

“Logs very good burn well service excellent, friendly and helpful”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great quality. Packed very well. Delivered with no problems at all. Great heat from our fire making our home cosy. Well done Calido”

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Posted 2 years ago

“Excellent service. Great product”

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Posted 2 years ago

“Easy to order, delivery perfect, and great logs.”

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Posted 2 years ago

“Excellent service, delivered on time, very polite, helpful driver.”

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Posted 2 years ago

“Always an easy delivery and the logs are fantastic.”

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Posted 2 years ago

“Delivered within date and time specified. Driver excellent and helpful. Also staff excellent and helpful when I phoned re delivery timing.”

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Posted 2 years ago

“Friendly efficient and importantly great logs.”

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Posted 2 years ago

“Very pleased with my order delivered on time kept me informed all the time would use again”

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Posted 2 years ago

“Fantastic service, knowledgable people, I will definitely use them again.”

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Posted 2 years ago

“Great as always👍”

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Posted 2 years ago

“Very good and long lasting briquettes and also the same with Ash logs purchased at same time. Delivery was brillant - good pre delivery advice and driver called prior to arrival with time of arrival - Brilliant. Defo recommended, Thanks”

Calido Logs and Stoves 5 star review on 9th January 2023

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Posted 2 years ago

“As always with Calido logs excellent product and service from them, delivery excellent also. Will always recommend to people we know with woodburners.”

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Posted 2 years ago

“Great customer service, delivered on time on a euro pallet, fab! Through our close to the back garden which has never been possible before, good for our old backs 😀 James was polite, helpful and really friendly. A pleasure to use Calido 👍”

Helpful Report

Posted 2 years ago

Calido Logs and Stoves is rated 4.9 based on 3,436 reviews