Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,376 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well satisfied with service and delivery. Not burning my stove at present so have given a 4* grading until I start burning the fuel but if it’s the same quality as the last delivery you can expect a 5* repot from me.”

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Posted 5 years ago

“Fast and efficient service top company”

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Posted 5 years ago

“Excellence service delivered on pallets to my drive”

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Posted 5 years ago

“Very efficient delivery came early lucky we were home c&m cartwright”

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Posted 5 years ago

“Very friendly and super prompt service. Thankyou”

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Posted 5 years ago

Hi Roslyn, Thank you for your review, it's much appreciated. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“The logs arrived in time. The van driver was helpful and left the crate exactly where I wanted it. I then barrowed about 50 loads to my log store. I dismantled the crate and have made a trough for flowers. Some parts of the crate with too many nails have been cut up for burning. So nothing wasted. Thank you Calido.”

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Posted 5 years ago

Hi Roy, thank you for taking the time to leave us a review. Between barrowing 50 loads of logs, making a trough and making kindling you've been busy!! I trust you'll be happy with the kiln dried Ash logs when you get to burning them this winter. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Delivery spot on”

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Posted 5 years ago

Thank you Peter, I'm glad everything turned up ok. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Top service top product.”

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Posted 5 years ago

“Easy to navigate online ordering. Good communication Delivery on time with a phone call prior to delivery Good price Couldn’t fault them”

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Posted 5 years ago

Thank you for taking the time to leave us a review Denise, it's much appreciated. I think we're offering the best price on Hotmax Heat Logs at the moment so you got a good deal too :-) Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Unfortunately the delivery was one day late however the driver was very helpful when he did arrive. Overall a good experience using this company and this is the second time I have purchased from them.”

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Posted 5 years ago

Hi Stephen, Thank you for coming back and ordering from us again this year. Apologies for the delivery being a day late. I followed this up with Palletline as they hadn't made us aware of this. I believe there was an issue with the lorry which meant it wasn't able to complete it's delivery run on the day in question. Palletline told me they communicated this with you which I hope they did. Unfortunately trucks do have mechanical issues from time to time. We'll be back on target for the next time ;-) Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Delivery efficient, although not told of time of arrival so waited all morning and did not arrive until 15.00”

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Posted 5 years ago

Hi Tim, Thank you for your order for our hardwood heat logs and also for taking the time to give us a review, it's much appreciated. I'm sorry you didn't get provided with an ETA for your delivery. We do ask that the drivers call ahead if possible but sometimes poor reception or other circumstance mean they can't. For this reason we do say that delivery can be any time between 9am and 5pm on the day of delivery. If a mobile number is provided rather than a landline then the Pallet network system automatically sends a txt with an approximate delivery time. Failing that if you contact our office in the morning we can try to get an ETA from Palletline from you. As Pallet deliveries can be difficult at certain properties it's not as easy to give ETA's for deliveries as it is for parcels however it's something our delivery partner is looking into. I trust your briquettes will burn well and hopefully we'll hear from you again in the future. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Your ash logs are great in our log burner”

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Posted 5 years ago

“Great and speedy service, not used them yet. Trying different fuels for our hand made pizza oven.”

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Posted 5 years ago

Thank you for your review of our Hotties Heat Logs Mr Beard. I've used them in the pizza oven we have in the showroom a few times and they are very good especially if broken up a little as they get the oven up to temperature even faster that way. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Top class service for the installation of our new wood burner. We were between two stoves, one on display in the showroom and one that was boxed up in their warehouse. John was kind enough to open up the other stove so that we could see it before making our mind up. Can’t fault that level of customer service.”

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Posted 5 years ago

“Seamless order online, selected delivery arrived on the day, nets on pallet well protected with shrink wrap. All went according to plan. Happy camper. Would certainly recommend Calido logs.”

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Posted 5 years ago

Thank you very much for your order again this year and for your review Mr Clarke. It's great to see returning customers every year. We've certainly sent a few pallets of kiln dried logs up to Dundee for you now!! Hopefully we'll hear from you again around November time! All the best, John Farrell Calido Logs and Stoves

Posted 5 years ago

“Excellent service and communication following an error by the parcel distribution firm. Great product.”

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Posted 5 years ago

“Ordering was straight forward and Calido made sure I received the deal that was on offer on the web site..The briquettes were delivered on time and were as expected.”

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Posted 5 years ago

Thank you very much for your review of our Calido Wood Briquettes. Once you get to try them I trust you'll find them the same as Verdo Briquettes. Make sure to tell you're neighbours that we have stock!! Kind Regards, John Farrell Calido Logs and Stoves

Posted 5 years ago

“First Time I Have Used Calido, And I would Give Them A Ten Out Of Ten, From Phone Call To Delivery, First Class.”

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Posted 5 years ago

Hi Vince, Thank you for taking the time to leave us a review. It's very much appreciated. I'm delighted you've had a good experience to date. It's a bit early in the year to try the logs yet but I'm confident you'll be delighted with the quality when you get to try them. Hope to welcome you back again soon, but not too soon for your sake :-) Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 5 years ago

“Second year of purchasing logs & great customer service as last time. Recommended our son to purchase logs from Calido when he moves north later this month.”

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Posted 5 years ago

“Very easy to shop online, delivered on time with good updates from delivery van. Haven’t burnt any logs yet but they look good quality and are at a good price. Will definitely use Calido again.”

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Posted 5 years ago

Calido Logs and Stoves is rated 4.9 based on 3,376 reviews