Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,381 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people to deal with. Just bought my firewood from them delivered exactly when they said it would be. Neatly placed on my driveway where I asked for it to be left.”

Helpful Report

Posted 7 years ago

“Best delivery service , and quality firewood”

Helpful Report

Posted 7 years ago

“great to deal with logs are fantastic why would I go anywhere else”

Helpful Report

Posted 7 years ago

“Fast & efficient handling of my order”

Helpful Report

Posted 7 years ago

“From placing the order to receipt of the logs was so quick! There had been a concern that maybe the standard delivery van might not be able to get up my drive and you had requested a short van. This did not happen and it was the standard van which came up the drive without a problem. The delivery man was friendly and efficient. I will buy my next supply of briquettes from you and know that the van will get up the drive. Efficient from order to delivery and a very competitive price. Thank you.”

Helpful Report

Posted 7 years ago

“No other better place to buy logs. Contact is easy. Delivery swift and logs are awesome. Brilliant all round.”

Helpful Report

Posted 7 years ago

Thank you for the great review Steven, I'm going to use Whattsap more after your order as its not something we've used much with customers before :-) Could I be cheeky and ask you to give us a brief review on google too please? It will help others find our awesome logs! Its simple to do by clicking on the link below. https://goo.gl/WKFYFb Many thanks again, John@Calido

Posted 7 years ago

“The quality of the logs supplied are excellent”

Helpful Report

Posted 7 years ago

Thanks again Fiona, and thanks for the tip, unfortunately your gift didn't last as long as the logs ;-)

Posted 7 years ago

“Great customer service, well looked after.”

Helpful Report

Posted 7 years ago

Thanks again Douglas, glad to see you enjoying the fire!

Posted 7 years ago

“Great quality wood; beautiful burn. Bags make moving in & out of the woodstore much easier. Extremely obliging courier”

Helpful Report

Posted 7 years ago

Thank you very much for the review, I have passed on your feedback to the courier, its good to hear that they are obliging as we expect them to offer a helpful and professional service.

Posted 7 years ago

“The logs were delivered early on the set day. The crate was very well packed and the logs themselves were exactly as described - they smell wonderful and burn bright.”

Helpful Report

Posted 7 years ago

Thanks for the review Sean. The birch is definitely our preferred firewood too as we love how bright it burns too and also the smell that you mentioned not to mention how easy it is to light ;-) John@Calido

Posted 7 years ago

“Verdo briquettes delivered to the door. These are probably the cheapest you will find them anywhere for any amount under a pallets worth. Great briquettes.”

Helpful Report

Posted 7 years ago

Thanks for the review again Barrie. We try hard to offer a good product at a good price so I'm glad our Verdo briquettes are amongst the best priced out there. Hope to hear from you again soon ;-) John@Calido

Posted 7 years ago

“We can depend on Calido for great service, quality products and dependable delivery. The logs are well cut and ready for use on our log burner. Non complicated company who make you feel you are not just "a" customer, but someone who is important to them. Wouldn't go anywhere else for products”

Helpful Report

Posted 7 years ago

Hi Irene, Thank you for taking the time to give us and our products a review and for your repeat business, its much appreciated. We've tried all sorts of other firelighters too and our waxling firelighters definitely get the fire going easier than with others we've tried. Hopefully we'll hear from you again soon :-) Many thanks, John@Calido

Posted 7 years ago

“Simple ordering, very helpful online instant chat helped clarify some queries, efficient delivery and most importantly wood dry and burns well. Happy Customer”

Helpful Report

Posted 7 years ago

“Great service with competitive prices, from ordering your logs to delivering to your home. Wouldn't go anywhere else 👍👍”

Helpful Report

Posted 7 years ago

“Good quality dry wood and excellent delivery service. Turned up when they said they would and did all they could to get the builders bags as close to the wood pile as possible to make the stacking of the wood as easy as they could for my wife and I.”

Helpful Report

Posted 7 years ago

“Great service on delivery and quality of logs”

Helpful Report

Posted 7 years ago

“Prompt and helpful service with logs in convenient nets which are easy to store. Logs are a good mix of sizes making them easy to use. This our 3rd order from Calido and we will have no hesitation in ordering from them again.”

Helpful Report

Posted 7 years ago

Hi Brian, thanks for your kind review. Like us you see the benefit of the net bags over the bulky builders bags! I hope you're enjoying the peat too ;-) Regards, John@CalidoLogs

Posted 7 years ago

“Ordered 24 bags of ash logs online. Within an hour received an email offering choice of delivery date. On day of delivery logs arrived on a pallet and placed by driver at a convenient place. The bags contained a selection of different sizes of logs. All the logs were clean and virtually free of debris. We purchased the bags as we have a holiday lodge and it is convenient to throw one or two bags in the boot of our car. Much easier than having to put a pile of loose logs in the car. The logs that we have used all burn well. Felt that they gave off a better heat than Birch logs of a similar size. Almost as good as an Oak log. A single log will burn for about 1 hour in our Mendip log burner. The moisture content of the logs was between 5 and 8%. Probably the lowest moisture content of any logs we have purchased. Would definitely be happy to order these logs again.”

Helpful Report

Posted 7 years ago

Thank you for your kind review. We tell people less than 20% moisture guaranteed but usually around 11 or 12% moisture. It looks like we might need to revise that :-) I'd love to know what Mendip stove you have as we have recently started selling them and people love them. A picture or a video of our logs burning in your Mendip stove would be great! Many thanks and I hope we hear from you again soon. Regards, John@Calido Logs

Posted 7 years ago

“Very friendly and efficient service. Logstore is if excellent quality and easy to put together. Well priced too. Very happy with service and product.”

Helpful Report

Posted 7 years ago

Hi Dave, I'm glad your happy with the log stores even if we didn't get the chance to fill them up for you ;-) If or when you run out of your own supply keep us in mind! Regards, John@CalidoLogs

Posted 7 years ago

“very easy to order on line fast shipment logs delivered on time and placed on driveway as requested very good service”

Helpful Report

Posted 7 years ago

Calido Logs and Stoves is rated 4.9 based on 3,381 reviews