Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,435 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, item well packaged and delivered on time”

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Posted 1 year ago

“Really friendly helpful staff Got my chainsaw trousers in the right size Love Them ALSO bought logsnd kindling on day, all brill See u soon for more x”

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Posted 1 year ago

“Just started to use logs, very happy with quality”

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Posted 1 year ago

“Delivery on time and in good condition driver very polite and helpful”

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Posted 1 year ago

“Order was confirmed and delivered exactly as promised and the delivery driver was excellent giving advice on how and where it was best for me to store my pallets and then helped me get them into the garage!”

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Posted 1 year ago

“calido was exceptional from start to finish, purchased a Contura stove and a soapstone top from Kirsty and their service was outstanding”

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Posted 1 year ago

“As good as always thank you so much. Great product”

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Posted 1 year ago

Thank you Philip, we appreciate you taking the time to leave a kind review ! Kind regards, Neve @Calido

Posted 1 year ago

“Fantastic customer service at the store and also upon delivery going above and beyond what was promised re delivering the pallet across a loose stoned driveway- will definately use again”

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Posted 1 year ago

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you received fantastic customer service at both our store and during the delivery of your pallet. Providing exceptional service is a top priority for us, and it's rewarding to know that our team went above and beyond to exceed your expectations. We understand that sometimes the little things, like safely delivering across a loose stoned driveway, can make a big difference, and we're glad we could make your experience smooth and convenient. Your decision to use our services again in the future means a lot to us, and we can't wait to welcome you back. If you ever need anything or have any questions, please do not hesitate to reach out. We're here to assist you. Thank you for choosing us, and we look forward to serving you again soon! Best regards, Calido

Posted 1 year ago

“Ordered delivered on the day I requested, the driver Was brilliant put wood straight into my garage. All set for winter.”

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Posted 1 year ago

Thank you so much for taking the time to leave such a positive and thoughtful review. We are thrilled to hear that you had a great experience with our firewood delivery service and that we were able to meet your expectations for your upcoming winter preparations. Our team takes great pride in providing excellent service, and it's always rewarding to hear when our efforts have made a difference for our customers. We're delighted that our delivery driver's professionalism and efficiency stood out to you. We will be sure to pass on your kind words to our dedicated team members. Knowing that you are all set for a cozy and warm winter brings us immense satisfaction. We value your trust in us and look forward to serving you again in the future. If you ever need more firewood or any other assistance, please don't hesitate to reach out. Once again, thank you for choosing us, and we wish you a comfortable and enjoyable winter season! Warm regards, Calido

Posted 1 year ago

“Good quality wood- low moisture 👍 no problem with delivery- was very helpful. Highly recommended 👍”

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Posted 1 year ago

hank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our firewood to be of excellent quality with low moisture content. Ensuring that our customers receive the best wood for their needs is a top priority for us. Your recommendation means a lot to us, and we're truly grateful for your support. If you ever need more high-quality firewood or have any other requests in the future, please don't hesitate to reach out. We're here to assist you. Wishing you warm and cozy moments by the fire throughout the season! Best regards, Calido

Posted 1 year ago

“First class friendly service and John and kirsty always have good advice and product Chris and and the boys excellent installment”

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Posted 1 year ago

Thank you very much Andrew for your glowing review! We're delighted to hear that you received first-class, friendly service from John and Kirsty. Providing knowledgeable and friendly advice to our customers is a cornerstone of our service, and we're pleased to know that they were able to assist you effectively. It's also wonderful to hear that Chris and the team provided an excellent installation experience for your product. We take pride in ensuring that our customers are not only satisfied with our products but also with the installation process, making your experience as smooth as possible. Your kind words and positive feedback are greatly appreciated. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Calido

Posted 1 year ago

“I would highly recommend Calido Logs. Everything was so efficient from ordering to delivery. The quality of the logs are excellent. This is my 3rd order from them and I would not go anywhere else.”

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Posted 1 year ago

Thank you so much for taking the time to recommend Calido Logs and for being a loyal customer! We're absolutely thrilled to receive your positive feedback and hear about your consistently excellent experiences with us. Efficiency and quality are at the core of our service, and we're delighted that you found both to be top-notch, from the ease of ordering to the delivery of high-quality logs. Your continued trust in us and choosing us for the third time is a testament to our commitment to customer satisfaction. We greatly appreciate your recommendation and your support. If there's anything else you need or if you have any questions in the future, please don't hesitate to get in touch. We're here to assist you. Thank you for choosing Calido Logs, and we look forward to serving you for many more orders to come! Best regards, Calido

Posted 1 year ago

“Excellent product - expertly demonstrated with obvious strong knowledge. Time taken to give full introduction to product. Delighted with service”

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Posted 1 year ago

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you are delighted with our product and the service you received. Providing excellent products and knowledgeable demonstrations is at the heart of what we do, and it's fantastic to know that our team delivered on that promise. Your satisfaction is our top priority, and your feedback is a great source of motivation for our team. If you ever have more questions or need further assistance, please do not hesitate to reach out. We're here to help. Thank you for choosing our product and service. We look forward to serving you again in the future. Best regards, Calido

Posted 1 year ago

“Delivered on my chosen day by a friendly, helpful guy. There was a very small mistake with the order, which was rectified quickly and with no issues at all. Cannot recommend Calido enough, both online and in store”

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Posted 1 year ago

Thank you so much for taking the time to leave us such a positive review! We're delighted to hear about your experience with our service. It's great to know that your order was delivered on your chosen day by our friendly and helpful team member. We apologize for the very small mistake in your order, but we're pleased to hear that it was rectified quickly and without any issues. At Calido, we always strive to provide the best possible service, and your feedback helps us improve. Your recommendation means a lot to us, and we truly appreciate your support, both online and in our store. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you once again for choosing Calido and for sharing your positive experience with us. Have a fantastic day! Kind reagrds, Neve

Posted 1 year ago

“Easy to order and at a competitive price. Delivered on requested day by a helpful delivery driver.”

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Posted 1 year ago

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our ordering process easy and our prices competitive. Our dedicated delivery team always strives to make your experience as smooth as possible, and it's wonderful to know that your delivery arrived on your requested day and that the driver was helpful. Your satisfaction is important to us, and we're here to provide you with excellent service and value for your money. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Warm regards, Calido

Posted 1 year ago

“Quick delivery and top quality kiln dried ash. We have used at least half a dozen other suppliers in the last decade but are now firmly a Calido Logs customer going forward. Really great all round but most importantly excellent logs that produce fantastic heat every time.”

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Posted 1 year ago

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Calido Logs. We take pride in providing quick delivery and top-quality kiln-dried ash logs to our customers, and we're delighted to know that you're now a loyal customer. Producing fantastic heat is what we aim for, and your feedback reinforces our commitment to quality. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you with our excellent logs! Kind Regards, Neve :)

Posted 1 year ago

“Easy to deal with. Delivery by 3rd party was smooth and effective.”

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Posted 1 year ago

Thank you for your review! We're delighted to hear that your experience with us was a positive one. Our team works hard to ensure that our customers find it easy to deal with us, and we're thrilled that you found the delivery by our 3rd party to be smooth and effective. Your feedback is important to us, and it motivates us to continue providing excellent service. If you have any suggestions or if there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future! Kind Regards, Neve @Calido

Posted 1 year ago

“Great company who can't do enough for you, although you can place all your orders online, you are more than welcome to pop in to the office, if only for a chat.”

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Posted 1 year ago

Thank you Tony for leaving a kind review, we are always happy to hear our service is recognized. Kind Regards, Neve @Calido :)

Posted 1 year ago

“The logs were delivered on the date expected and are very clean & very dry logs. They were lifted from the wagon and placed right next to my log store by the very helpful driver. Because the logs were on a pallet I have a bonus of lots of kindling.”

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Posted 1 year ago

Thank you Brian for your lovely review. We are pleased to hear you are happy with our service. Kind Regards, Neve @Calido

Posted 1 year ago

“Long term users of various woodburners, we ordered a Contura 510 stove at suggestion of Calido. Everything went like clockwork. Craig and team scheduled then installed the fire and flue exactly as planned in a little over half a day. All left clean and tidy with no mess. The fire is beautiful and burns very cleanly. We were very impressed with the service, second to none. Thanks all”

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Posted 1 year ago

Hi James, we are pleased to hear this. Thank you very much for your review. We would love to see some photos if you would like to send these over to us at sales@calidologs.com if you have any! :) Kind Regards, Neve

Posted 1 year ago

Calido Logs and Stoves is rated 4.9 based on 3,435 reviews