Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,369 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products as described, I ordered the logs in net bags this time for ease of access to the rear of my property. Delivery was on time and hassle free. Really pleased with the overall service.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, Dean 😊 - Erin

Posted 3 years ago

“Good service and the price was right.”

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Posted 3 years ago

Thank you very much for your order and review 😊 - Erin

Posted 3 years ago

“Always a pleasure to deal with Calido logs there product is brilliant and there drivers are always pleasant and willing to help as much as possible with off loading as far down the driveway as they can.”

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Posted 3 years ago

Thank you for your custom and lovely review, Shirley 😊 Enjoy your Hot Blox! 🔥 - Erin

Posted 3 years ago

“Delivered by a very friendly driver with no fuss. Could not recommend highly enough both the delivery and the brilliant logs - wood briquettes . Thank you”

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Posted 3 years ago

Thank you very much, Rosemary 😊 I hope that you enjoy your Calido Wood Briquettes! - Erin

Posted 3 years ago

“The service and quality from Calido Logs were excellent as always however delivery scheduled for the 14th, the pallet was delivered on the 13th at just after 5 pm and during the half-hour, I had been away from my house. The pallet was left at the front door. I am not complaining as I understand the pressures the delivery companies are under but a telephone call in advance would have allowed me to be there. Altough I did need the exercise transferring the logs from my front door to the log store!”

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Posted 3 years ago

Thank you for your feedback, James. Apologies for the confusion with your delivery, I will pass this onto Palletline and we will keep an eye on this in the future. I hope that you enjoy your logs! 🔥 - Erin

Posted 3 years ago

“Great service as always. Easy to order and communication about delivery dates and new delivery dates was excellent. The notification of a new delivery date by myself was accommodated with little fuss and the delivery driver was very helpful. Many thanks”

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Posted 3 years ago

Thank you very much for the kind review. I hope that you enjoy your Kiln Dried Birch logs! 🔥 - Erin

Posted 3 years ago

“Excellent service! Our delivery was perfect and your driver took great care to make sure the pallet was placed in the most convenient spot for us. The wood briquettes last well and give a great heat. Thank you.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, Doreen. I will pass on your kind feedback to our driver, James 😊 - Erin

Posted 3 years ago

“excellent product 2nd time bought would highly recommend. Just a quick observation we have to have ours delivered in front of the house as a pallet will not go down the side. When we buy 1/2 pallets could they not be put on a euro pallet. Many thanks”

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Posted 3 years ago

Thank you for your custom and kind review Hilary 😊 - Erin

Posted 3 years ago

“Great service as always from friendly helpful staff.”

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Posted 3 years ago

Thank you very much 😊 Have a lovely Christmas! - Erin

Posted 3 years ago

“Extremely happy with my order, shopped around and this was the best price, delivery man was so lovely too. A* service from order to delivery! Many thanks”

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Posted 3 years ago

Thank you very much for your kind review. I'm sure that your Pini Kay Oak briquettes will keep your stove nice and warm! 🔥 - Erin

Posted 3 years ago

“I have dealt with calido for a few years now and have always had a good service from them.”

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Posted 3 years ago

Thank you very much for your returning custom. We appreciate it 😊 - Erin

Posted 3 years ago

“Great service and good value product. The briquettes arrived quickly and on time!”

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Posted 3 years ago

Thank you very much, Michael - we hope that you enjoy your Pini Kay Oak briquettes this Winter! 🔥 - Erin

Posted 3 years ago

“Easy to use the website, competitive price and short delivery time. When it arrived, the product was as described, and when delivered the driver was very helpful in getting the pallet under cover and close to the house.”

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Posted 3 years ago

Thank you very much, David. I hope that you enjoy your Pini Kay Oak briquettes 😊🔥 - Erin

Posted 3 years ago

“Product delivered promptly and as advertised. No problem with any part of the process.”

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Posted 3 years ago

Thank you for taking the time to leave us a review Nik 😊 - Erin

Posted 3 years ago

“Bit pricier than previous heat logs I've bought, but I think they are superior. Maybe because they were oak. I can burn one and get great heat from it for well over an hour, before I need another. They stack well, and are easy to move.”

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Posted 3 years ago

Thank you for your kind review, Richard 😊 Enjoy! - Erin

Posted 3 years ago

“Great Service👍”

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Posted 3 years ago

Thank you Graham 😊 - Erin

Posted 3 years ago

“Service is good 😊 price is good sometimes logs 🪵 can be cut small so burn away quicker Staff are always nice and helpful”

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Posted 3 years ago

Thank you very much for your custom and kind review Patricia 😊 - Erin

Posted 3 years ago

“Logs arrived only for the courier. being unable to use is pallet mover x 2 both broken, ended up having to handball all the logs, which is unacceptable.”

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Posted 3 years ago

Hi Kevin - thank you for your order. Sorry to hear that Palletline made the delivery process unpleasant for you. I will pass on your feedback to them. - Erin

Posted 3 years ago

“Prompt service. Delivered on day I requested and delivery driver was very helpful. Logs burn well.”

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Posted 3 years ago

Thank you for your custom and review. Enjoy your Pini Kay Oak Briquettes 😊🔥 - Erin

Posted 3 years ago

“I had a phone call as promised before delivery. As an early delivery grateful for the call. Pallet ut in garage space as requested. Looking forward to using my first order of mixed netted logs. Grandson put a bag in my log basket.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, Jennifer 😊 - Erin

Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,369 reviews