Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,440 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response, good communications & helpful delivery company.”

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Posted 3 years ago

Thank you very much 😊 - Erin at Calido.

Posted 3 years ago

“The Chesney heat and grill was a brilliant addition to our garden. The service and delivery was excellent I would recommend Calido logs and stoves to everyone. Thanks to John for his help in ordering it.”

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Posted 3 years ago

Thank you very much Denise 😊 The Chesneys Heat and Grill is a brilliant choice. If you get a chance, send us a photo or video when it is fired up - we'd love to see it and re post it on our social media pages! I'll be sure to pass on your kind feedback to John. Enjoy! 🔥 - Erin at Calido.

Posted 3 years ago

“Great service and value from start to finish”

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Posted 3 years ago

Thank you very much 👍 - Erin at Calido.

Posted 3 years ago

“This company was very helpful from the start and as l was ordering from about 400 miles away the advice they gave me was invaluable. Suppliers that were more local to me, and requests to other stockists as l progressed with my quest, "virtually" travelling up the country, proved fruitless as they either did not have stock and or had a waiting list of unknown length. Most showed little interest and Calido was the only company who invited me to ring back if l had any problems locating one. Just this little comment ( from Gregor ) made me feel they were interested and l was rewarded with excellent service as l was hesitant to begin with because of the distance involved. l ordered on the Tuesday and it arrived in Wiltshire on Wednesday. It could not have been quicker. The delivery man was a genius and with the minimum of fuss the wood burner was deposited in the garden. It was quick and straight forward to put together and lit very easily. Gave out a comfortable amount of heat and we were sat out in the garden until past ten o'clock. l haven't cooked on it yet but cannot foresee any problems as it came to temperature much quicker than the BBQ and should be a little more controllable - so looking forward to getting to know it. l would recommend both this Company and the Chesney. Thank you.”

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Posted 3 years ago

This was such a lovely review to see this afternoon! Thank you very much. I will be sure to pass on your kind feedback to Gregor! We are so glad to hear that you were so pleased with both the service and product that you received. It would be our pleasure to help you out again in the future 😊 Enjoy your Chesneys Heat and Grill and feel free to send us over a few photos when it is fired up! 🔥 - Erin at Calido.

Posted 3 years ago

“Delivery of a pallet of logs (bags of ash) from Calido was a revelation to us. Pallet was dropped inside our garage and the bags meant that moving the logs themselves was so easy compared to builders bags full of random sizes of logs or a just a huge pile on the floor/ground outside. Not only was it quick and easy to move the bags, but we didn't have to spend hours sweeping up the mess from a dump of logs on the floor. Sadly can't name check the delivery driver but he was brilliant - helpful and obliging.”

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Posted 3 years ago

Thank you very much for the lovely review. I will pass on your kind words to our local delivery driver, James 😊 Enjoy your logs! - Erin at Calido.

Posted 3 years ago

“These guys hit the mark every time, price quality and service. Thankyou fir your service.”

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Posted 3 years ago

Thank you James! We appreciate the support 😊 - Erin at Calido.

Posted 3 years ago

“Brilliant service , professional and friendly. Product arrived exactly as expected and packaging was fab . Had to phone to ask a question when stove was all set up and were able to help swiftly .”

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Posted 3 years ago

Thank you very much for the lovely review Shirley. We are more than happy to help you out - just give us a call! Enjoy your Chesneys Garden Gourmet 😊 - Erin at Calido.

Posted 3 years ago

“Phoned on Monday got them delivered Tuesday fantastic service”

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Posted 3 years ago

Good to hear that you were impressed Alexandria! Thank you for leaving us a review 😊 - Erin at Calido.

Posted 3 years ago

“Fantastic advice and matched best price on market. Delivered as advised and communication at each step was spot on. Great service.”

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Posted 3 years ago

Thank you very much Steve. We hope that you enjoy using your brand new, Chesneys Heat and Grill! 🔥 - Erin at Calido.

Posted 3 years ago

“A fantastic local company - always friendly and helpful!”

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Posted 3 years ago

Aw, how kind. Thank you Ben 😊 There is no better time than now to shop local! - Erin at Calido.

Posted 3 years ago

“Fabulous product. Looks wonderful and throws out a huge amount of heat and not smoke. We chose 4 sides of glass and are delighted.”

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Posted 3 years ago

We agree! Great choice on the 4 sides of glass as well - more heat and it is great to watch those flames 🔥 Thank you very much for choosing Calido. - Erin at Calido.

Posted 3 years ago

“Arrived on time and a really good product”

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Posted 3 years ago

Thank you Robert 😊 Enjoy! - Erin at Calido.

Posted 3 years ago

“Calido were excellent, very helpful and the Chesney was delivered on the date and time expected. Very friendly and efficient service. I thoroughly recommend using them. We are in Newcastle and bought on line.”

Calido Logs and Stoves 5 star review on 17th April 2021

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Posted 3 years ago

What a lovely photo Stephen 👍🏼 Our Chesneys have been flying out of the door again this year - you will be glad that you got your hands on one! Thank you very much for taking the time to send us a photo and a kind review 😊 - Erin at Calido.

Posted 3 years ago

“Excellent service. Kept well informed about delivery and it arrived on time. Would use them again.”

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Posted 3 years ago

Fantastic to hear. Thank you very much Liz! 😊 - Erin at Calido.

Posted 3 years ago

“A recent order of Pin Kay Oak went astray .As soon as I made enquiries with Calido they sent a replacement by return. An excellent company selling excellent products. They come highly recommended .”

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Posted 3 years ago

Thank you very much. We are glad that your order got to you eventually! We appreciate the kind feedback 😊 - Erin at Calido.

Posted 3 years ago

“Arrived on time good load of logs spotty dog thanks”

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Posted 3 years ago

Thank you for leaving us a review Donald 🔥 - Erin at Calido.

Posted 3 years ago

“Excellent and friendly customer service over the phone. Delivered my order of a Kelly Kettle (which is sold out everywhere else) to Cambridge in less than 24 hours. Thank you Calido!”

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Posted 3 years ago

This is what we like to hear! Thank you very much for the kind review 😊 Enjoy your new Kelly Kettle 👍🏼 - Erin at Calido.

Posted 3 years ago

“Excellent service. Goods delivered promptly.”

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Posted 3 years ago

Great to hear! Thank you for leaving us a review Susan 😊 - Erin at Calido.

Posted 3 years ago

“Excellent service very satisfactory”

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Posted 3 years ago

Thank you very much John 👍🏼 - Erin at Calido.

Posted 3 years ago

“Two pallets ( 2 tonnes ) delivered right to the front door by Calido’s friendly driver James. Logs easy to handle, clean and burn hot and long; cant ask for more 👍.”

Calido Logs and Stoves 5 star review on 16th April 2021

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Posted 3 years ago

Lovely photo Nick! Thank you for taking the time to leave us a review - i'll be sure to pass on your kind words to James 😊 Enjoy your Calido Wood Briquettes! 🔥 - Erin at Calido.

Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,440 reviews