Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,432 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,432 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and products. Cannot recommend Calido enough. All staff so helpful, friendly and knowledgeable. We always get our logs there. We have just bought lawnmower and strimmer from them and they were amazing explaining product features. Outstanding company.”

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Posted 7 months ago

Thank you so much for your 5 star review, Mandy! We hope all is going well with the new lawnmower and strimmer, any questions you know where we are. Lauren ~ Calido

Posted 6 months ago

“Ready for winter, delivered free on time”

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Posted 7 months ago

Thank you for your 5 star review, Andrew. We hope you are looking forward to the winter as much as us!! Lauren ~ Calido

Posted 6 months ago

“The ordering and delivery was simple to do . I ordered in the shop and staff were really good . On delivery the driver phoned to say he was on his way and when he arrived the pallet was leaning over so was tight squeeze to get it down the path but the driver was excellent at moving pallet truck about can't fault the effort he put in to get it in position. The hole process of ordering and delivery was faultless will definitely use them again”

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Posted 7 months ago

Thank you for your 5 star review, David. We are delighted you are happy with the whole process, even with the slight hiccup on delivery! Lauren ~ Calido

Posted 6 months ago

“Excellent service and competitive prices”

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Posted 7 months ago

Thanks for your 5 star review, James! Lauren ~ Calido

Posted 6 months ago

“i have found Calido an excellent company to deal with. Ordering on line is easy, the product is good, and the delivery service excellent and helpful.”

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Posted 7 months ago

Thank you so much for your 5 star review of Calido, Donald. We are delighted you find our ordering process easy and both the product and delivery service is top notch! Lauren ~ Calido

Posted 6 months ago

“Alder logs very good burning from Calido and stoves and service is very good for delivering , also range of logs, accessories and stoves are very good from Calido and stoves.”

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Posted 7 months ago

Thank you so much for your 5 star review, David! We really appreciate it! Lauren ~ Calido

Posted 6 months ago

“Great quality logs delivered quickly. The birch burns really well and produces good heat. The logs themselves have a very pleasant smell which adds to the whole sensory experience you get with a log burning stove. The logs are a wee bit more expensive than other local suppliers but quality is significantly better. Happiness is a full log store!”

Calido Logs and Stoves 5 star review on 15th July 2024

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Posted 7 months ago

Thank you so much for your 5 star review, Neil. The logs look amazing packed away in your log store! Bring on the cold weather!! Lauren ~ Calido

Posted 6 months ago

“Logs for the Winter Delivered as expected and dropped at the drive so they could be unloaded into the woodshed. Have had these logs before so don’t anticipate any problems.”

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Posted 7 months ago

Thank you so much for your 5 star review of Calido. We really appreciate it! Lauren ~ Calido

Posted 6 months ago

“Easy to order, driver rang when he arrived instead of before, delivery instructions not followed however the phone call enabled that to be rectified. Generally good.”

Helpful Report

Posted 7 months ago

Thank you so much for leaving a 4-star rating for Calido, Peter. We are glad to hear that you found our ordering process easy, however we do apologise for any inconvenience caused by your delivery instructions not being followed and we will feed this back to Palletline. Lauren ~ Calido

Posted 6 months ago

“Always pleasant on phone easy to order comes on day no problems wood always good”

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Posted 7 months ago

Thank you for your review, Dorothy! We are delighted you like our birch logs and we thank you for continuing to chose Calido for your fuel supply. Lauren ~ Calido

Posted 7 months ago

“Excellent service have used a few times no problems c”

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Posted 7 months ago

Thank you so much for your 5-star rating Lorraine, and for continuing to chose us for your briquettes ☺️ Lauren ~ Calido

Posted 7 months ago

“excellent wood delivered on time”

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Posted 7 months ago

Thank you so much for your 5-star rating of Calido, Alastair! We are delighted to hear that you love our logs and that your order was delivered on time. Lauren ~ Calido

Posted 7 months ago

“Logs are great but the haulage company struggled with the delivery only had a small pallet truck to move nearly a tonne of logs. I had to help push the pallet of the lorry then he couldn’t get the pallet of the road, so had to hand ball it all from on the road”

Helpful Report

Posted 7 months ago

Thanks for your review, Christian. We are glad to hear that you are pleased with our logs, however we apologise for any inconvenience caused during the delivery process. We do ask that a powered pallet truck is used for all our deliveries - this should have been the case with yours. We will address this issue with the haulage company to ensure smoother deliveries in the future. Lauren ~ Calido

Posted 7 months ago

“easy to use website with choice of delivery date and excellent delivery contractors”

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Posted 7 months ago

Thank you for your review, Alison. We are delighted to hear that you found our website easy to use, with the convenient option to select your preferred delivery date! Lauren ~ Calido

Posted 7 months ago

“Always a prompt efficient service, delivery guys helpful and pleasant. Good value for money.”

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Posted 7 months ago

Thank you for your review, Sarah. We will pass on your comments to our driver James! Lauren ~ Calido

Posted 7 months ago

“Great service, easy website to use and mower arrived on time. Competitive price as well.”

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Posted 7 months ago

Thanks for your review, Jonathan. We hope you are enjoying using your new EGO mower! Lauren ~ Calido

Posted 7 months ago

“Top quality logs prompt delivery excellent driver put the pallet into my garage for my convenience would highly recommend. Many thanks John”

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Posted 7 months ago

Thanks for your review, John! We will pass on your comments to the delivery company. Lauren ~ Calido

Posted 7 months ago

“Ordered a full pallet of Fire Log Briquettes at a good price. Was an easy transaction and the delivery was brilliant and on time. Would not use anyone else to purchase our logs as Calido is an exceptional Company and will go out of their way to help with any questions, or anything else.”

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Posted 7 months ago

Thanks for your review Trevor - the fire logs are very popular and a great choice! Lauren ~ Calido

Posted 7 months ago

“So friendly and helpful and definitely the best price anywhere. Loving my new Ego hedge trimmer!”

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Posted 8 months ago

So pleased you like it, the Ego range are brilliant! Thanks again ~ Lauren, Calido

Posted 7 months ago

“Excellent customer service from Calido but also from delivery firm A R Craib - can’t fault either.”

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Posted 8 months ago

Thank you for your kind review! Lauren ~ Calido

Posted 7 months ago

Calido Logs and Stoves is rated 4.9 based on 3,432 reviews