Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,369 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The logs are good but the delivery wasn’t ,in the past deliveries the lorry was able to reverse down the wide drive up to the garage drop the tail lift and straight in this time it was a much bigger lorry that couldn’t reverse down the driveway however the young women driver was extremely helpful she tried her best with the pallet truck but couldn’t overcome the gravel drive so she did most of the hauling carrying the logs to the garage for which I was extremely grateful and bearing in mind this was the hottest day ever recorded, I wish I could get a message to her company to say thankyou, so unfortunately I dare not risk ordering again as I am now a slightly shaky 80 yr old and I don’t think I could do that again, R J Harrison”

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Posted 2 years ago

Hi Richard. Thank you for your feedback, I will certainly try and get this passed on to the delivery driver as that is great service from the woman in particular. I'm sorry the lorry couldn't reverse down your driveway, if you were to order in the future if you could pass these details onto us beforehand we can ask the depot to deliver on a smaller truck to make things easier :-) - Kirsty @ Calido

Posted 2 years ago

“Excellent service and very helpful.”

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Posted 2 years ago

“Stove not installed or checked yet so cannot comment on that at this point. However I have been impressed with the ‘chat’ service offered. Kirsty was very patient, answered all the questions I asked and was very helpful. The delivery arrived on the date stated, and phone call before as I had asked. Very helpful delivery driver too. So far very impressed and happy with service thank you. Also thought it was a nice touch including some kindling and logs with stove!”

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Posted 2 years ago

“Excellent product and service from this company. Delivery is also excellent.”

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Posted 2 years ago

“What a great experience Kirsty was excellent,quickly answered all questions Just waiting to get stove installed Would highly recommend 😊”

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Posted 2 years ago

“Not yet tried the briquettes, but don’t see an issue as we have had before. Bottom line is Calido Logs & Stoves are a professional and reliable supplier from order placement to fast delivery.”

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Posted 2 years ago

“Order process easy communication excellent. Arrived on the day I requested it. It's a beautiful looking oven. We are just in the process of building an outdoor kitchen area so we haven't used it yet but we can't wait.”

Calido Logs and Stoves 5 star review on 18th July 2022

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Posted 2 years ago

Hi Sharon. Thank you very much for your kind feedback and for taking the time to send us a photo. Your outdoor kitchen area looks fantastic already - we look forward to seeing the end result with your Delivita oven! 👏🏼🔥 - Erin

Posted 2 years ago

“Great service. Very helpful driver”

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Posted 2 years ago

“Excellent service , easy to order and logs great quality. The delivery driver was excellent and really helpful and also very knowledgeable of all the other products they sell which we didn’t realise . Highly recommend, will definitely use them again . Thanks everyone”

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Posted 2 years ago

“All good, timely delivery and helpful driver.”

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Posted 2 years ago

“Great first-class service from John and the team. Would never go anywhere else for my briquettes.”

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Posted 2 years ago

“Very helpful with good communication. Thank you.”

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Posted 2 years ago

“Once again Calido delivered the logs on the date requested. Brilliant service both during ordering the logs and delivery.”

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Posted 2 years ago

“Service was Calido was excellent, Erin in customer service was so helpful to me and delivery was exactly when I expected. The driver was most helpful even wgwn dealing with a challenging roaf side kerb to get up. I highly recommend purchasing from this company for excellent price and service. The photo is from just after it was plastered so will look better once painted”

Calido Logs and Stoves 5 star review on 15th July 2022

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Posted 2 years ago

“Easy to deal with , competitive prices,quality products, very friendly staff , Kirsty , in particular was exceptionally helpful in my purchase.”

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Posted 2 years ago

“Excellent service and lovely staff. New Strimmer is working a treat!”

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Posted 2 years ago

“Couldn't ask for better service. Thanks.”

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Posted 2 years ago

“Excellent service, Arrived next day”

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Posted 2 years ago

“Excellent service from beginning to end. Perfect product and a big thank you to delivery driver who used his initiative when delivering logs. Can't thank him enough”

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Posted 2 years ago

“Great customer service, goods arrived on time and in first class condition. Excellent service.”

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Posted 2 years ago

Calido Logs and Stoves is rated 4.9 based on 3,369 reviews