Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,442 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from website,very straight forward and reliable. I will be using Calido logs again.”

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Posted 4 years ago

Thank you Stuart 😊 Hope to hear from you again soon. - Erin at Calido.

Posted 4 years ago

“Good efficient service. I was however concerned about the amount of plastic packaging.”

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Posted 4 years ago

“Great service and discounts as usual 5 star”

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Posted 4 years ago

Thank you very much Tony 👍

Posted 4 years ago

“Good service with swift delivery”

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Posted 4 years ago

Great to hear Paul! Thank you 😊 - Erin at Calido.

Posted 4 years ago

“Beat ever”

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Posted 4 years ago

Thank you Therese 👍 - Erin at Calido.

Posted 4 years ago

“Excellent service, repaired, serviced and sharpened 2 chainsaws and collected a bulk bag of fire wood. Highly recommended. Cheers guys!”

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Posted 4 years ago

Thank you very much for the review Robert 😊 We are glad that you were pleased with our service. - Erin at Calido.

Posted 4 years ago

“I ordered the briquettes. Ordering and delivery was great. The only slight issue I have is that they need to be stored in dry conditions (this is mentioned on the product description), so not suitable for my log store - take up space in the shed instead.”

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Posted 4 years ago

Hi Carl. Thank you for taking the time to leave us a review 🙂 It is best to store our briquettes in a dry place to ensure that they give out as much heat as possible. - Erin at Calido.

Posted 4 years ago

“I have now dealt with Calido Logs on numerous occasions, and have always found them to be most professional, helpful and corteous. The delivery service is excellent, and always arrives when stated. The logs themselves, or briquettes, I find are the best value for money, as they burn really well, and give off a tremendous heat. We have two wood burning stoves, so we use quite a lot, and after having tried other brands, the Calido ones are by far the best.”

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Posted 4 years ago

Thank you very much for the lovely review, Dougie. It is great to hear how much you enjoy our logs and briquettes 🔥 It is a pleasure to have such a loyal customer 😊 - Erin at Calido.

Posted 4 years ago

“Fast, efficient, good value for money”

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Posted 4 years ago

Thank you for the review 🙂 - Erin at Calido.

Posted 4 years ago

“Excellent service from ordering to Delivery. The logs are well worth the money and we would have no hesitation in recommending this company.”

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Posted 4 years ago

We are happy to hear this Kenneth. Thank you for the review 😊 - Erin at Calido.

Posted 4 years ago

“Excellent service. Pallet was carefully delivered to my garage. Pini-Kay Oak logs burn hot and last a long time. Best eco logs yet ! Many thanks- richie.”

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Posted 4 years ago

Hello Richie. Thank you so much for the lovely review - we really appreciate it 😊 - Erin at Calido.

Posted 4 years ago

“Great experience, no issues and pleasant delivery driver. Great service, thanks.”

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Posted 4 years ago

Great to hear. Thank you for choosing Calido 🤗 - Erin at Calido.

Posted 4 years ago

“Great service, friendly and helpful driver.”

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Posted 4 years ago

Thank you for leaving us a review 😊 - Erin at Calido.

Posted 4 years ago

“Service was great!!! Briquettes arrived on time driver was very helpful and put them down my drive have tried the briquettes and they burn for ages will definitely be getting more.”

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Posted 4 years ago

This is fantastic to hear! Thank you for the kind review 🙂🙌 - Erin at Calido.

Posted 4 years ago

“Great service, as always, from Calido Logs! Would definitely recommend.”

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Posted 4 years ago

Thank you Gaynor. Enjoy 👍 - Erin at Calido.

Posted 4 years ago

“Ordering and delivery very smooth and exactly as stated, logs burning as I type. Will happily order again, thanks!”

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Posted 4 years ago

Great to hear Andrew! Thank you for leaving us a review 😊 - Erin at Calido.

Posted 4 years ago

“I have used Calido a couple of times now and on both occasions the service has been great. When I have had a question it has always been answered promptly and the reply has been very helpful. This winter I am trying the new Calido Wood Briquettes. They burn for about 2 hours meaning I don't have to keep refuelling the stove. I will be ordering more to use in combination with hardwood logs.”

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Posted 4 years ago

Hello Jenny. Thank you for leaving us a review 🤗 We are so pleased that you enjoy using our Calido Wood Briquettes - they are our best seller! - Erin at Calido.

Posted 4 years ago

“Excellent service and products will definitely keep using”

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Posted 4 years ago

Thank you for leaving us a review Darren 😊 It is great to hear that you are enjoying our Calido Wood Briquettes and Night Briquettes. 🔥 - Erin at Calido.

Posted 4 years ago

“Very happy with the ordering process, communication and delivery. A bit concerned about the amount of plastic involved in the packaging of individual parcels of briquettes and the wrapping of the whole pallet. Given that the briquettes are meant to be environmentally friendly, it seems to go against that ideal.”

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Posted 4 years ago

“Ordering our stove was relly simple and the after sales service atched my expectations. Sadly becasue of snow and poor weather it's still in its packaging and on a pallet, but as we've experienced the stove at a friends house (in the garden and with social distancing of course!) Im pretty confident all will be well. Dont know who their delivery comapny is but the servcie was excellent. Called in advanced which meant we could move the cars to enable him to bring it to the back of the house - lovely guy! Follow up call too and that just about sums it all up. Can't wait to get it lit, and will send a picture for their gallery when everything has been set up. Thank you”

Calido Logs and Stoves 5 star review on 15th January 2021

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Posted 4 years ago

Hi Janet. Thank you very much for such a kind review. Its great to hear how pleased you were with our service and we are sure you'll love your Chesneys Heat Garden Gourmet! I look forward to receiving photos of it😊🔥 - Erin at Calido.

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,442 reviews