Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,438 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service and quality as usual.”

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Posted 2 years ago

“Good price and very quick delivery.”

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Posted 2 years ago

“Fantastic customer service with our pallet delivery of logs. We had some issues with the offload which required a re-delivery. Kirsty in customer services was brilliant and hugely helpful. Thanks ever so much. Will shop with you again.”

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Posted 2 years ago

“Excellent service and great quality woods.”

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Posted 2 years ago

“Fantastic service. Rolled up to try and purchase a lawn tractor, one in stock and delivered within two days. What more can you want from a company? Friendly courteous staff who understand the equipment being sold and don't try and hard sell”

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Posted 2 years ago

“Very happy with the service and price! Stove to be installed in a few weeks so should be all set for winter! Will certainly be back!”

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Posted 2 years ago

“Great customer service and even better products. Will be back for more. Thanks John & Erin.”

Calido Logs and Stoves 5 star review on 25th July 2022

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Posted 2 years ago

“First time using this company, very helpful when enquired about ECO logs, delivery was as requested with a very helpful pallet driver. Would recommend”

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Posted 2 years ago

“We ordered logs and briquettes. They were delivered on time both days. The guys were very friendly and helpful.”

Calido Logs and Stoves 5 star review on 23rd July 2022

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Posted 2 years ago

“Delivered on time as promised and driver extremely helpful siting the pallet near to my back gate. Thanks”

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Posted 2 years ago

“The logs are good but the delivery wasn’t ,in the past deliveries the lorry was able to reverse down the wide drive up to the garage drop the tail lift and straight in this time it was a much bigger lorry that couldn’t reverse down the driveway however the young women driver was extremely helpful she tried her best with the pallet truck but couldn’t overcome the gravel drive so she did most of the hauling carrying the logs to the garage for which I was extremely grateful and bearing in mind this was the hottest day ever recorded, I wish I could get a message to her company to say thankyou, so unfortunately I dare not risk ordering again as I am now a slightly shaky 80 yr old and I don’t think I could do that again, R J Harrison”

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Posted 2 years ago

Hi Richard. Thank you for your feedback, I will certainly try and get this passed on to the delivery driver as that is great service from the woman in particular. I'm sorry the lorry couldn't reverse down your driveway, if you were to order in the future if you could pass these details onto us beforehand we can ask the depot to deliver on a smaller truck to make things easier :-) - Kirsty @ Calido

Posted 2 years ago

“Excellent service and very helpful.”

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Posted 2 years ago

“Stove not installed or checked yet so cannot comment on that at this point. However I have been impressed with the ‘chat’ service offered. Kirsty was very patient, answered all the questions I asked and was very helpful. The delivery arrived on the date stated, and phone call before as I had asked. Very helpful delivery driver too. So far very impressed and happy with service thank you. Also thought it was a nice touch including some kindling and logs with stove!”

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Posted 2 years ago

“Excellent product and service from this company. Delivery is also excellent.”

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Posted 2 years ago

“What a great experience Kirsty was excellent,quickly answered all questions Just waiting to get stove installed Would highly recommend 😊”

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Posted 2 years ago

“Not yet tried the briquettes, but don’t see an issue as we have had before. Bottom line is Calido Logs & Stoves are a professional and reliable supplier from order placement to fast delivery.”

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Posted 2 years ago

“Order process easy communication excellent. Arrived on the day I requested it. It's a beautiful looking oven. We are just in the process of building an outdoor kitchen area so we haven't used it yet but we can't wait.”

Calido Logs and Stoves 5 star review on 18th July 2022

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Posted 2 years ago

Hi Sharon. Thank you very much for your kind feedback and for taking the time to send us a photo. Your outdoor kitchen area looks fantastic already - we look forward to seeing the end result with your Delivita oven! 👏🏼🔥 - Erin

Posted 2 years ago

“Great service. Very helpful driver”

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Posted 2 years ago

“Excellent service , easy to order and logs great quality. The delivery driver was excellent and really helpful and also very knowledgeable of all the other products they sell which we didn’t realise . Highly recommend, will definitely use them again . Thanks everyone”

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Posted 2 years ago

“All good, timely delivery and helpful driver.”

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Posted 2 years ago

Calido Logs and Stoves is rated 4.9 based on 3,438 reviews