Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,445 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and helpful service with logs in convenient nets which are easy to store. Logs are a good mix of sizes making them easy to use. This our 3rd order from Calido and we will have no hesitation in ordering from them again.”

Helpful Report

Posted 7 years ago

Hi Brian, thanks for your kind review. Like us you see the benefit of the net bags over the bulky builders bags! I hope you're enjoying the peat too ;-) Regards, John@CalidoLogs

Posted 7 years ago

“Ordered 24 bags of ash logs online. Within an hour received an email offering choice of delivery date. On day of delivery logs arrived on a pallet and placed by driver at a convenient place. The bags contained a selection of different sizes of logs. All the logs were clean and virtually free of debris. We purchased the bags as we have a holiday lodge and it is convenient to throw one or two bags in the boot of our car. Much easier than having to put a pile of loose logs in the car. The logs that we have used all burn well. Felt that they gave off a better heat than Birch logs of a similar size. Almost as good as an Oak log. A single log will burn for about 1 hour in our Mendip log burner. The moisture content of the logs was between 5 and 8%. Probably the lowest moisture content of any logs we have purchased. Would definitely be happy to order these logs again.”

Helpful Report

Posted 7 years ago

Thank you for your kind review. We tell people less than 20% moisture guaranteed but usually around 11 or 12% moisture. It looks like we might need to revise that :-) I'd love to know what Mendip stove you have as we have recently started selling them and people love them. A picture or a video of our logs burning in your Mendip stove would be great! Many thanks and I hope we hear from you again soon. Regards, John@Calido Logs

Posted 7 years ago

“Very friendly and efficient service. Logstore is if excellent quality and easy to put together. Well priced too. Very happy with service and product.”

Helpful Report

Posted 7 years ago

Hi Dave, I'm glad your happy with the log stores even if we didn't get the chance to fill them up for you ;-) If or when you run out of your own supply keep us in mind! Regards, John@CalidoLogs

Posted 7 years ago

“very easy to order on line fast shipment logs delivered on time and placed on driveway as requested very good service”

Helpful Report

Posted 7 years ago

“Excellent. We haven't burned any logs yet but the service was easy and quick. We wish you continued success.”

Helpful Report

Posted 7 years ago

“Calido were prompt, courteous and knowledgable.”

Helpful Report

Posted 7 years ago

“The whole process from ordering to delivery was so smooth. I was contacted very soon after putting in my order to confirm a delivery day. The driver was in constant contact with me about when he was coming ( even though my phone was unhelpfully turned off!) and so friendly and polite. And unexpectedly he took the logs to the back of my property which was much appreciated. The logs are well cut, very dry and look very neat and tidy when stacked. I would have no hesitation in using them again”

Helpful Report

Posted 7 years ago

Thanks for your review Susan. I have your property saved in my mind now so I'll know how to find you next time ;-) Many thanks, John@CalidoLogs

Posted 7 years ago

“Fantastic value. Bought kindling and logs. Deliver was on time and right to my driveway. Have started to burn the Logs and kindling, I couldn't be happier with them, easy to light and burn beautifully”

Helpful Report

Posted 7 years ago

Glad to hear you're happy with our kiln dried logs and our service Lee, we try hard to do what we say. Hopefully we'll hear from you again soon. Regards, John @CalidoLogs

Posted 7 years ago

“Quick and efficient service”

Helpful Report

Posted 7 years ago

“The customer service at calico logs was extremely helpfully and efficient, I purchased a kelly kettle ultimate scout kit. Great product. I had some technical issues with my PayPal account but Lauren was able to help me sort out my payment and processed my order straight away. Product arrived within a couple of days. Great service. Great product.”

Helpful Report

Posted 7 years ago

Hi Bobby, Many thanks for your purchase and your kind review. It would be amazing if you could send us some pictures of your Kelly Kettle in use in some weird and wonderful places! We've not had the chance to fire up ours yet!! If you do have some pics that you'd be happy for us to share they can be emailed to sales@calidologs.com Regards, John@CalidoLogs

Posted 7 years ago

“Excellent advice on phone before we ordered. Delivery exactly as promised and follow-up paperwork clear and helpful. Very efficient service.”

Helpful Report

Posted 7 years ago

“Brilliant local service. Delivery same day as I placed the order. When the logs arrived John helped to pull the bags of logs across my red chip yard to where I want to store the logs. The logs are of great quality.”

Helpful Report

Posted 7 years ago

Thanks for your review Gerry, I'd love to be able to keep up with the same day local delivery service come the winter but it may be a stretch!! Hope to hear from you again soon but not too soon! Regards, John@CalidoLogs

Posted 7 years ago

“Excellent Firepit/BBQ. Cooked our food beautifully, very easy to assemble.”

Helpful Report

Posted 7 years ago

“John and Lauren couldn't be more helpful, they provided quality products on time at a very competitive price. I would highly recommend Calido!!!”

Helpful Report

Posted 7 years ago

“Good communication, great logs!”

Helpful Report

Posted 7 years ago

“Really great quick delivery”

Helpful Report

Posted 7 years ago

“Received swiftly, easy to assemble, looks brill!”

Helpful Report

Posted 7 years ago

“I foolishly ordered 2 BBQ covers instead of 1 and Lauren very kindly went out of her way to intercept the package herself at the depot in order to save me the hassel of having to organise a return. Above and beyond!”

Helpful Report

Posted 7 years ago

“Delivered really quickly and the logs are a perfect size and burn brilliantly and burn much longer than previous logs we've had”

Helpful Report

Posted 7 years ago

“Efficient. Excellent value for money”

Helpful Report

Posted 7 years ago

Calido Logs and Stoves is rated 4.9 based on 3,445 reviews