Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,369 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff who gave good advice over the phone. The wood is well packed,dry and burns well. There are some small pieces but these are used as kindling to start the fire. The delivery driver (James) was excellent- helpful, polite and went the extra mile to get the pallet to the place where I wanted it. He sums up the company, great service, great product and good price. I will be placing another soon based on my first experience with calido”

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Posted 3 years ago

Thank you very much for your kind review, Anthony. This is exactly what we like to hear! It would be a pleasure to help you again in the future 😊🔥 I will pass on your feedback to James too. - Erin

Posted 3 years ago

“The delivery driver was excellent. He arrived on time and was extremely helpful in the actual offloading of my order.”

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Posted 3 years ago

Thank you very much 😊 This is lovely to hear. - Erin

Posted 3 years ago

“Excellent product (Hotblox), efficiently delivered. The waterproof wrapping was invaluable when the consignment had to be stocked away in a gale with driving sleet. I'm much warmewr now.”

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Posted 3 years ago

Thank you very much for your review, David 😊 Enjoy your Hot Blox Briquettes this Winter! - Erin

Posted 3 years ago

“Great service ordered Monday delivered Friday”

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Posted 3 years ago

Thank you Ray 😊 - Erin

Posted 3 years ago

“The Calido Hot Blox give excellent long lasting heat. The price for a half pallet has risen by 24% (£179 on 17th Dec 2020 to £225 on 1st Dec 2021) which seems a bit steep.”

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Posted 3 years ago

Hi Eric, Thanks for your recent purchase. It's disappointing to see a 3 star review that gets classed as a negative review within the reviews world! The price hike is something completely out of our control, the cost of the briquettes coming into us and the onward delivery to you have gone up significantly. We've absorbed as much as we can to the extent that we make less per pallet this year than last which makes your negative review all the more frustrating. These price hikes are happening across all sectors and as a business we either put the price up, stop selling the product or go out of business! Kind Regards, John Farrell Owner Calido

Posted 3 years ago

“Amazing service, even give you a wee call when they’re coming. Love the smell from my wood shed once they’re delivered.”

Calido Logs and Stoves 5 star review on 12th December 2021

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Posted 3 years ago

Thank you, Angela. It is great to see your log store looking nice and full! Ready for the cold weather kicking in... 🥶 - Erin

Posted 3 years ago

“Being a first time customer, (Calido was recommended by my father in law), I ordered the birch multi pack, and have not been disappointed. Rather the opposite, the delivery date was accurate and delivered via a rather excellent forklift, the driver placed the pallet straight into the garage, and pushed it in. Only just started to burn the logs and have been surprised by how much better they burn, putting out more heat than our previous supplier. Overall, ordering very easy, delivery date adhered to, delivery to my storage area and wood and extras are excellent, will definitely be ordering again.”

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Posted 3 years ago

Thank you very much for taking the time to leave us such a kind and in-depth review. We look forward to hearing from you again, Mr Campbell 😊 - Erin

Posted 3 years ago

“Excellent wood. Efficient delivery”

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Posted 3 years ago

Thank you Stuart 😊 - Erin

Posted 3 years ago

“Great products and outstanding service. Warned that there might be delays but I need not have worried”

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Posted 3 years ago

Thank you for your custom and review, Anthony 😊 - Erin

Posted 3 years ago

“Great to find a supplier of hardwood briquettes, ordering was straightforward and delivery was on time with no drama. All in all, very happy with the whole process.”

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Posted 3 years ago

That is what we like to hear! Thank you very much, Jonathan. Enjoy 😊 - Erin

Posted 3 years ago

“Excellent range of products and always very straightforward and helpful.”

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Posted 3 years ago

Thank you for your custom and review John 😊 - Erin

Posted 3 years ago

“Can’t fault service from ordering to delivery first class 👍”

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Posted 3 years ago

Thank you, Steven. That's what we like to hear! 😊 - Erin

Posted 3 years ago

“Friendly delivery person”

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Posted 3 years ago

Thank you 😊 - Erin

Posted 3 years ago

“Excellent service, delivery on time and assistance available if required. 10 out of 10”

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Posted 3 years ago

Thank you very much, Steven. We appreciate your kind feedback 😊 - Erin

Posted 3 years ago

“very pleased with your service l will be ordering again many thanks Barry Palmer”

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Posted 3 years ago

Thank you, Barry - we would love to help you again! 😊 - Erin

Posted 3 years ago

“Calido provided excellent advice and the Woodwarm stove they recommended has been installed by their installer Craig. Both the installation and the performance of the stove, a Woodwarm Phoenix Firegem 5kW ECO, has exceeded expectations. Delighted with the purchase.”

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Posted 3 years ago

Thanks again, Norman. I will pass on your kind feedback to Craig as well. Have a lovely Christmas! 🎅🏼 - Erin

Posted 3 years ago

“As always prompt, received as ordered! Great company! Been using them for years, never disappointed!”

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Posted 3 years ago

Thank you very much, Wanda. Always a pleasure to help 😊 - Erin

Posted 3 years ago

“Brilliant service and great burning wood.”

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Posted 3 years ago

“excellent quality and very quick delivery”

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Posted 3 years ago

“Quick delivery great product”

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Posted 3 years ago

Thank you, Tom. Enjoy your Long Burning Night Briquettes 🔥 - Erin

Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,369 reviews