Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,440 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful advice Steven worth an extra mention for delivering my order on his way home from work. Above and beyond service seems to be the ethos of this company. I would highly recommend”

Helpful Report

Posted 3 years ago

Thank you very much Chris. I will be sure to pass on your kind feedback to Steven 😊 It was our pleasure to help you out. - Erin at Calido.

Posted 3 years ago

“Easy to use website, clear communication about delivery dates, friendly and helpful delivery staff and superb wood. I would definitely recommend buying from Calido.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review Patricia 😊 That's what we like to hear! - Erin at Calido.

Posted 3 years ago

“I’d give more than 5 stars if I could. Exceptional customer service, excellent range of products at competitive prices and just all-round nice people to deal with. Very highly recommended.”

Helpful Report

Posted 3 years ago

Thank you very much Geoff 😊 What a lovely review to read on a Monday morning! I hope that you enjoy your new stove from us 🔥 - Erin at Calido.

Posted 3 years ago

“Terrific service in fixing my old Husqvarna tractor’s broken belt. It was uplifted, fixed, cleaned and returned to me in an afternoon! How’s that for service? Can’t thanks you guys enough. Highly recommend this company.”

Helpful Report

Posted 3 years ago

Thank you for leaving us such a kind review. It was our pleasure to help you out and have you back cutting your grass as soon as possible! 😊 - Erin at Calido.

Posted 3 years ago

“I was really impressed with the quick delivery and was pleased that Calido had the items in stock. They also communicated what was happening with the delivery which was great.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a review Mark. I hope that you enjoy using your new Husqvarna Grass Trimmer and Hedge Trimmer Bundle! 😊 - Erin at Calido.

Posted 3 years ago

“Excellent customer service, would highly recommend, very fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review Sean. That is great to hear 😊 - Erin at Calido.

Posted 3 years ago

“Very reliable quality logs with the crate shrink wrapped which makes stacking less of a weather dependant issue. Good customer service received and the delivery driver was very helpful.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a review 😊 Enjoy your logs! - Erin at Calido.

Posted 3 years ago

“SPLLENDID SHOWROOM.”

Helpful Report

Posted 3 years ago

Thank you Bill 😊 - Erin at Calido.

Posted 3 years ago

“Great service, order placed, arrived a few days later without issue. Great job!”

Helpful Report

Posted 3 years ago

Great to hear! Thank you for taking the time to leave us a lovely review James 😊 - Erin at Calido.

Posted 3 years ago

“Product is the same as elsewhere but it's no cheaper. The thing that really let my experience down was delievery. I ordered for one date and stayed in as it's an all day delivery slot and, of course, the delivery didn't turn up and I got no notification of whrn it would - but I noted in the email I received after ordering that if I wasn't in when they chose to turn up and they could not make the delivery then I would be charged anyway. When selling products for delivery I would have thought it would have been much less hassle.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you very much Moira 😊 - Erin at Calido.

Posted 3 years ago

“Great, quick service.”

Helpful Report

Posted 3 years ago

Thank you very much 😊 - Erin at Calido

Posted 3 years ago

“great logs but delivery driver dropped on roadside instead of in drive as requested,dont know why as he managed to reverse into my drive then drove out taking a few branches from my hedge and depositing them on the road, had to leave the job i was on to move 100 packs 50 metres down my drive. but the logs are great”

Helpful Report

Posted 3 years ago

Thank you for your order and for taking the time to leave us a review Robert. I will pass on your feedback to your local depot however I believe that they will come back and tell me that they only offer kerbside delivery as this is the safest way to deliver your order. - Erin at Calido 😊

Posted 3 years ago

“Friendly and efficient service; what's not to like?”

Helpful Report

Posted 3 years ago

Great to hear David! Thank you 😊 - Erin at Calido.

Posted 3 years ago

“Thanks to the extremely helpful engineer who tried to help and fix my strimmer. I was delighted with the primer bulb and had it fitted in the chainsaw in a matter of minutes and ready to go. Thanks again for their quick service and lovely customer service.”

Helpful Report

Posted 3 years ago

Thank you very much for leaving us a review Lee. I will pass on your kind feedback to our Husqvarna Engineer - JR 😊 - Erin

Posted 3 years ago

“Calido provided a very professional and friendly service. They installed my Husqvarna Automower when promised and is a company I would be happy to deal with in the future. The Automower 'George' is doing a fantastic job and I am delighted with it.”

Calido Logs and Stoves 5 star review on 26th May 2021

Helpful Report

Posted 3 years ago

Thank you very much Pamela. It was lovely to meet you when we were installing George! He will be sure to have your lawn looking fantastic this Spring/Summer 😊👍🏼 - Erin at Calido.

Posted 3 years ago

“Delivery on time and driver very obliging unfortunately the quality of the logs was disappointing. The outer logs were perfect but the wood in the centre of the pallet was full of very small pieces of logs. I accept that I would always get some small pieces of logs but the amount in this load was disappointing. The previous delivery was excellent with some smaller pieces of logs.”

Helpful Report

Posted 3 years ago

“Great service recomended by a friend - we do the recomending now!”

Helpful Report

Posted 3 years ago

How lovely! Thank you Karen 😊 - Erin at Calido.

Posted 3 years ago

“Excellent service very helpful driver”

Helpful Report

Posted 3 years ago

Great to hear. Thank you Liz 😊 - Erin at Calido.

Posted 3 years ago

“On time and used an electric trolley so crate was dropped exactly where I wanted. Great service...AND the logs are top quality”

Helpful Report

Posted 3 years ago

Thank you very much Derik. Enjoy your logs! 🔥 - Erin at Calido.

Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,440 reviews