Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,366 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Logs for the Winter Delivered as expected and dropped at the drive so they could be unloaded into the woodshed. Have had these logs before so don’t anticipate any problems.”

Helpful Report

Posted 5 months ago

Thank you so much for your 5 star review of Calido. We really appreciate it! Lauren ~ Calido

Posted 5 months ago

“Easy to order, driver rang when he arrived instead of before, delivery instructions not followed however the phone call enabled that to be rectified. Generally good.”

Helpful Report

Posted 5 months ago

Thank you so much for leaving a 4-star rating for Calido, Peter. We are glad to hear that you found our ordering process easy, however we do apologise for any inconvenience caused by your delivery instructions not being followed and we will feed this back to Palletline. Lauren ~ Calido

Posted 5 months ago

“Always pleasant on phone easy to order comes on day no problems wood always good”

Helpful Report

Posted 5 months ago

Thank you for your review, Dorothy! We are delighted you like our birch logs and we thank you for continuing to chose Calido for your fuel supply. Lauren ~ Calido

Posted 5 months ago

“Excellent service have used a few times no problems c”

Helpful Report

Posted 5 months ago

Thank you so much for your 5-star rating Lorraine, and for continuing to chose us for your briquettes ☺️ Lauren ~ Calido

Posted 5 months ago

“excellent wood delivered on time”

Helpful Report

Posted 5 months ago

Thank you so much for your 5-star rating of Calido, Alastair! We are delighted to hear that you love our logs and that your order was delivered on time. Lauren ~ Calido

Posted 5 months ago

“Logs are great but the haulage company struggled with the delivery only had a small pallet truck to move nearly a tonne of logs. I had to help push the pallet of the lorry then he couldn’t get the pallet of the road, so had to hand ball it all from on the road”

Helpful Report

Posted 6 months ago

Thanks for your review, Christian. We are glad to hear that you are pleased with our logs, however we apologise for any inconvenience caused during the delivery process. We do ask that a powered pallet truck is used for all our deliveries - this should have been the case with yours. We will address this issue with the haulage company to ensure smoother deliveries in the future. Lauren ~ Calido

Posted 5 months ago

“easy to use website with choice of delivery date and excellent delivery contractors”

Helpful Report

Posted 6 months ago

Thank you for your review, Alison. We are delighted to hear that you found our website easy to use, with the convenient option to select your preferred delivery date! Lauren ~ Calido

Posted 5 months ago

“Always a prompt efficient service, delivery guys helpful and pleasant. Good value for money.”

Helpful Report

Posted 6 months ago

Thank you for your review, Sarah. We will pass on your comments to our driver James! Lauren ~ Calido

Posted 5 months ago

“Great service, easy website to use and mower arrived on time. Competitive price as well.”

Helpful Report

Posted 6 months ago

Thanks for your review, Jonathan. We hope you are enjoying using your new EGO mower! Lauren ~ Calido

Posted 5 months ago

“Top quality logs prompt delivery excellent driver put the pallet into my garage for my convenience would highly recommend. Many thanks John”

Helpful Report

Posted 6 months ago

Thanks for your review, John! We will pass on your comments to the delivery company. Lauren ~ Calido

Posted 5 months ago

“Ordered a full pallet of Fire Log Briquettes at a good price. Was an easy transaction and the delivery was brilliant and on time. Would not use anyone else to purchase our logs as Calido is an exceptional Company and will go out of their way to help with any questions, or anything else.”

Helpful Report

Posted 6 months ago

Thanks for your review Trevor - the fire logs are very popular and a great choice! Lauren ~ Calido

Posted 5 months ago

“So friendly and helpful and definitely the best price anywhere. Loving my new Ego hedge trimmer!”

Helpful Report

Posted 6 months ago

So pleased you like it, the Ego range are brilliant! Thanks again ~ Lauren, Calido

Posted 6 months ago

“Excellent customer service from Calido but also from delivery firm A R Craib - can’t fault either.”

Helpful Report

Posted 6 months ago

Thank you for your kind review! Lauren ~ Calido

Posted 6 months ago

“Easy to order with the help of John,delivery was good came on time”

Helpful Report

Posted 6 months ago

Thank you for your review! Lauren ~ Calido

Posted 6 months ago

“A GREAT PRODUCT AND DELIVERY SERVICE AND COMPANY TO BE WITH.”

Helpful Report

Posted 6 months ago

Thank you for your kind review! Lauren ~ Calido

Posted 6 months ago

“Excellent, easy ordering, delivery and customer service from a trusted supplier. Haven't tried these Oak logs as yet, but being a repeat customer l fully expect them to be as advertised.”

Helpful Report

Posted 6 months ago

Thanks for your review Robert, the oak are good long burning logs, a great choice! Lauren ~ Calido

Posted 6 months ago

“Ordered the wrong battery, the staff were great at sorting the correct one.”

Helpful Report

Posted 6 months ago

Glad we got sorted Corinne! Thank you for your review. Lauren ~ Calido

Posted 6 months ago

“Best log supplier in the area”

Helpful Report

Posted 6 months ago

Thank you Fiona! Lauren ~ Calido

Posted 6 months ago

“Excellent strimmer-very powerful and pretty much matches my old petrol Stilh FS40. Super efficient customrer service and delivery from Calido Logs. Thank you!”

Helpful Report

Posted 6 months ago

Thank your for your review, Tim! We hope you are enjoying using your new strimmer. Lauren ~ Calido

Posted 6 months ago

“Speedy response and delivery”

Helpful Report

Posted 6 months ago

Thank you for your review! Lauren ~ Calido

Posted 6 months ago

Calido Logs and Stoves is rated 4.9 based on 3,366 reviews