Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,442 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very knowledgeable guys quick delivery and the added touch of a free stater kit for my Chesneys Heat and Grill”

Helpful Report

Posted 4 years ago

Hello Richard, Thank you for reviewing Calido Logs and Stoves. We hope that you enjoy using your new Chesneys Heat and Grill 🔥 If you have a spare minute, send us over a photo of you using your new stove and we will repost on our social media pages! Email your photo to 'erin@calidologs.com' Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Good service and delivery”

Calido Logs and Stoves 5 star review on 9th December 2020

Helpful Report

Posted 4 years ago

Hi Brian, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and a lovely photograph of your products bought from us. It is great to hear that you are impressed with our Kiln Dried Ash Firewood and Kiln Dried Kindling - these logs will be sure to keep your stove nice and warm this Winter! 🔥 We would love to upload your photograph to our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Have a lovely Christmas 🎅 Thank you, - Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“What arrived was everything you promised ...and very neat, tight packing of the logs too! Thanks. Shall be back for more!”

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Posted 4 years ago

Hi Blair, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! Enjoy your Kiln Dried Birch Firewood 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“There was an issue with the original delivery but this was quickly resolved by John. Excellent logs and excellent customer service.”

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Posted 4 years ago

Hello, Thank you very much for taking the time to leave us a review! We are glad that you were pleased with your service and logs. I will also pass on your kind feedback to John. 😀 Thanks, Erin at Calido Logs and Stoves.

Posted 4 years ago

“Delighted with the quality of the product and the professional help from Calido logs.Very good help over the phone.”

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Posted 4 years ago

Thank you very much for the lovely review. It was a pleasure to help you Tim 😊

Posted 4 years ago

“Excellent service and the best firewood, delivery was difficult but driver was great and put it exactly where we wanted it .”

Helpful Report

Posted 4 years ago

Hello Sharon, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback. It is great to hear that the delivery driver was helpful and made the delivery process as smooth as possible. 🚚 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Great, this is my 3rd order. Thought there was fire lighters included, but was not in the bundle i ordered. Apart from that the wood burns great, and chops well.”

Helpful Report

Posted 4 years ago

Hi George, Thank you very much for leaving us a review. We are pleased that you are impressed with your Kiln Dried Ash Crate. Thanks for also being a loyal customer and supporting us. 😊 Kind Regards, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Flawless service. I have burnt similar blocks to the hardwood heat logs for the last ten years and these are as good as any. Hope independence does not put the price up!”

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Posted 4 years ago

Hello, Thank you very much for taking the time to leave us a review. 😀 We hope so too. It may be challenging for smaller businesses like us but we have faith in our loyal customers to continue supporting us. Enjoy your Hardwood Heat Logs! Thanks, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Absolutely happy with my experience”

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Posted 4 years ago

We are glad to hear this! Thanks very much Robin 😊

Posted 4 years ago

“Calido logs are superb. Wood is always top quality, prices are good, you can choose your delivery date and the delivery fella is lovely. Not a chance I'd use anyone else”

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Posted 4 years ago

Hello Andy, Thank you very much for leaving us a review - we really appreciate it! It would be a pleasure to continue providing you with your Kiln Dried Logs in the future. 🔥 Thanks, Erin at Calido Logs and Stoves. 😊

Posted 4 years ago

“Great service”

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Posted 4 years ago

We are glad to hear that you were pleased with your service. Thank you for the kind review! 😀

Posted 4 years ago

“Excellent products and service.”

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Posted 4 years ago

Thank you very much Bruce! We are happy that you were pleased with both our products and service 😀 Kind Regards, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Service was good and the product is brilliant, delivered into my garage , excellent”

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Posted 4 years ago

Thank you very much for the lovely review Mark! 😀

Posted 4 years ago

“As a hetas engineer I realise the up most importance of quality fuel, this ticks all the box's and not only use it myself but happily recommend it to my customers with new wood burners.”

Helpful Report

Posted 4 years ago

Hello Richard, Thank you for reviewing Calido Logs and Stoves. It is great to hear how impressed you are with our products! Thank you very much for recommending us to your customers as well - we really appreciate your support. 😀 Thank you, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Absolutely brilliant product, service & delivery. The logs are great quality, size, and burn. The service is really good, great communication, deliver when they say they will. Delivery drivers will bring crates/bags to wherever you need them (flat surface willing). Definitely recommend.”

Helpful Report

Posted 4 years ago

Hello Laura, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 We are glad that the driver was helpful and made the delivery process as smooth as possible! Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Excellent product. Very efficient heat logs. Delivered on requested day. Driver very helpful”

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Posted 4 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 Thank you, John at Calido Logs and Stoves 👍🏼

Posted 4 years ago

“Superb stove matched by the superb service from everyone at Calido. We purchased the stove over the phone without visiting the shop, everything from ordering to delivery was totally hassle free, no problems whatsoever and we are at different ends of the country. Thank you very much for such a pleasurable buying experience. Kindest regards Tom.”

Helpful Report

Posted 4 years ago

Hi Tom, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy to hear that you appreciated our help and that you are more than happy with your new stove 😊 It was our pleasure to help you out. Enjoy! If you have a spare minute, we would love to see an image and/or short video clip of your Charnwood Aire 5 in action! Your images/video clip would be used on our social media pages. 🔥 If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page aswell, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Fantastic service. Extremely please with service and demonstration of the product. Kept us warm in temperature of -1 degrees and snow on the ground at 8p.m.”

Helpful Report

Posted 4 years ago

Hi Helen, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy to hear that you enjoyed our help and service 😊 Enjoy your new Chesneys Heat and Grill. You will be sure to make use of it throughout the year! If you have a spare minute, we would love to see an image and/or short video clip of your Chesneys Heat and Grill and Kiln Dried Ash Firewood in action! Your images/video clip would be used on our social media pages. 🔥 If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Have a lovely Christmas 🎅 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“I have been a customer of Calido since they first started delivering wood and have always found they friendly and helpful.”

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Posted 4 years ago

“Very easy to order from, friendly and helpful staff. Delivery was excellent again very helpful and polite”

Helpful Report

Posted 4 years ago

Hi Gail, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you were pleased with the service you receive from us 😊 I will be sure to pass on your kind words to our delivery driver! Enjoy using your Kiln Dried Ash Firewood. 🔥 If you have a spare minute, would love to see an image and/or short video clip of your Ash firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,442 reviews