Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,377 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great friendly and swift service, excellent products”

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Posted 6 years ago

“First class delivery service Quality logs unlike other suppliers whose logs are full of moisture which is hard to light and hard to burn”

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Posted 6 years ago

“Just great prompt service”

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Posted 6 years ago

“Good quality logs.”

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Posted 6 years ago

“Thank you so much for all your help, patience and sound advice. I had so many questions before I bought my log burner and logs and you took the time to put my mind at ease. The delivery of the logs and things to Dunoon arrived when you said they would be, and they are great. I'm now looking for a fan so will be in touch again shortly. Again many thanks, Alison”

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Posted 6 years ago

“Our order was exactly as ordered and arrived promptly. The Stove glass cleaners make the keeping the glass so much easier and simpler. The Waxling firelighters work brilliantly as well. Will definitely order from them again.”

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Posted 6 years ago

“Calido Logs delivered exactly when they said they would and with another cold snap we had to start to use the Mini Hotties earlier than expected, they burn hotter and longer than anything we've ever burnt! Thank you”

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Posted 6 years ago

“I have tried all the different types of briquettes including Verdo. I thought I would try Hotties briquettes from Calido and at last I have found the perfect burning briquette. The heat they give out is unbelievable and they burn just as long as Verdo. On the downside.........Both times that they have been delivered on pallets, the drivers had a lot of trouble getting them from the lorry on to and up my (Tarmac) drive and into my garage. This was because of the totally inadequate "pump truck" they used. Pump trucks are designed to be used in a warehouse situation with smooth floors. Other delivery drivers from a different company used an electric truck with slightly larger wheels with no problems.”

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Posted 6 years ago

“Very easy too order online deliverd on time. Slight issue with access but was sorted out. Very good quality logs burn excellent. Will definitely use calido again and can highly recommend.”

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Posted 6 years ago

“Great value and quality product - really happy with the mini logs. You notice the greater heat output and the ash content is minimal. Thanks. Will use again. Maybe even will buy a stove from you as well.......”

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Posted 6 years ago

“Great price.Lovely delivery man who was very helpful. Quick reply to my query on time of delivery and great product.”

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Posted 6 years ago

“Fantastic service, nothing else can be said about Calido Logs, I’ve dealt with John and Lauren a few times now and it’s always a first class service from them.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I was desperate for wood and wanted to use a local company near me ....went on web ..so happy l found Calido ...l ordered logs and the helped me out by sending next morning before 10.30 ....5*****service BIG Thanks to John ...love that Irish accent ....will defo ...use them again ..Carolyn Byrne .St Andrews Fife 💚💙💚💙💚”

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Posted 6 years ago

Hi Carolyn, thank you very much, I've never had a review with love hearts before, I'm flattered!! We try hard to go the extra mile when people are stuck, there's nothing worse than no logs when it's freezing outside. I look forward to hearing from you when you're next in need of some logs. Kind Regards, John Farrell, Owner, Calido Logs and Stoves

Posted 6 years ago

“Arrived on time, logs seem ok”

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Posted 6 years ago

“Having used an open fire for years, we recently installed a wood burning stove. I was looking to buy some heat logs as our wood supply had run out so I did an online search. I found Calido Logs online, their prices looked competitive so I contacted them as they are local to me. I used the chat facility on their website and each time I messaged they got back really quickly. They were really helpful and answered all my initial questions, I live in quite a narrow street but they looked this up on Google Earth and assured me this would not be a problem for the delivery. I put in an order, received a delivery time and got the logs. I ordered 'Hotties' and I am really pleased with them. They light easily (along with a firelighter and a couple of sticks) and burn well giving off a good flame and lots of heat. They burn more quickly than wood but this is probably because they are so dry, however we can slow this burning time by turning down the vent in the stove. Overall, great service by Calido Logs and I'll definitely use them again. Thanks”

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Posted 6 years ago

Hi Lorna, Many thanks for your kind review and I'm glad you're happy with the Hotties. They are indeed drier than logs so they burn very hot. Looks like you got them in just before the next cold spell arrives with us. Thanks again and hopefully we'll hear from you again soon. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

“Quick, efficient delivery and the logs burn beautifully.”

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Posted 6 years ago

“Ordered a pallet of mini hotties, delivery on time as promised. The hotties certainly live up to their name and are the perfect size for our stove. Thank you Calico.”

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Posted 6 years ago

“A great price and delivery arrived early in the morning of my chosen delivery day. The happy helpful delivery driver even managed to place the pallet in exactly the place I wanted it in the garage with ease.”

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Posted 6 years ago

Hi Kevin, Thank you for your recent order and glad you got the logs right into the garage, we're lucky that our drivers like to help if at all possible. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

“Very good quality of wood supplied to us by Calido . The service from start to finish was excellent”

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Posted 6 years ago

Calido Logs and Stoves is rated 4.9 based on 3,377 reviews