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Cakeshop.com Reviews

4.9 Rating 609 Reviews
99 %
of reviewers recommend Cakeshop.com
4.9
Based on 609 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Cakeshop.com 5 star review on 4th May 2023
Michael And Denise
Cakeshop.com 5 star review on 27th March 2023
Anonymous
Cakeshop.com 5 star review on 15th March 2023
Maureen Fountain
Cakeshop.com 5 star review on 15th March 2023
Maureen Fountain
Cakeshop.com 5 star review on 9th February 2023
Jess Withers
Cakeshop.com 5 star review on 10th August 2022
Lindsay Pemberton
Cakeshop.com 5 star review on 18th April 2022
Abbie Turner-Barrett
37
Anonymous
Anonymous  // 01/01/2019
Genuinely a great product. Easy to make a plain and simple cake into something that looks like you've put a lot of thought into it!
Helpful Report
Posted 4 years ago
I have used Cake Shop a number of times to order custom toppers and their service is always excellent! Emily is extremely helpful and replies to any queries I have instantly. I highly recommend!
Helpful Report
Posted 4 years ago
I called into the Cake shop a week ago my first visit, I was looking for some decorations for cup cakes, I was served by the Owner of the shop, Most helpful lady showed me lots of decorations and some items that I could use too help me decorate my cakes, it was like a mini lesson. That gave me the confidence and I purchased the Modelling Icing and a mould I returned home , got stuck into it and was very happy with the results At the back of the shop the Owner showed me around where she gives various lessons for adults on all aspects of cake decoration and even holds classes for children I will certainly be returning to The Cakeshop again and invest in some lessons
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Posted 4 years ago
Excellent quality, advice and quick service. Good value for money.
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Posted 4 years ago
Just as I hoped there lovely !! Making the cakes today.
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Posted 4 years ago
Beautiful cupcake toppers! So easy to personalise with photos and messages. Very reasonable price and prompt delivery. Will definitely buy these again.
Helpful Report
Posted 4 years ago
Picture looked great, it would be nice to know that the packet it was in was actually stuck to the front of the picture. I expected it to slide out with the peel off film underneath, so I ripped the icing a bit.
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Posted 4 years ago
So sorry for this Anne, we must've packed it before it was properly dry. Please contact us referencing this for a discount code off your next order :)
Posted 4 years ago
Loved the product, looked brilliant on the cake. Quick delivery too and good price.
Helpful Report
Posted 4 years ago
Fantastic picture everyone said how good it looked
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Posted 4 years ago
Great quality, delivery was quick. If I ever need an icing topper again I’ll be ordering from here 100%
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Posted 4 years ago
Great personalised wafers!
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Posted 4 years ago
Fantastic so quick and easy and looked very professional. Easy to apply as well
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Posted 4 years ago
They were all great thank you! good quality and came in a good time!
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Posted 4 years ago
great quality and fast delivery
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Posted 4 years ago
Cake topper took a while to arrive but when I contacted them they were very helpful to get it to me on time.
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Posted 4 years ago
Easy enough to design a sheet of toppers even with different photos on each one. I ordered both icing & rice toppers, the quality of both were great and easy to pop out of the pre cut sheets.
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Posted 4 years ago
Product was great, but delivery came late so I couldn't use them for the event!
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Posted 4 years ago
The fastest fastest delivery - I ordered 2 in such a rush at different times and went a few minutes over the cut off for next day delivery but woke up the next morning and they had come in the post!!! Did it again the next day and the same thing! Product looked so great too was so happy
Helpful Report
Posted 4 years ago
Really good quality and very quick delivery, very happy with the outcome
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Posted 4 years ago
Ordered photo cake toppers, they arrived quickly and were fab. Would order again!
Helpful Report
Posted 4 years ago
Cakeshop.com is rated 4.9 based on 609 reviews