CAD Software Direct Reviews

Name: CAD Software Direct
Rating: 4.85

4.9 Rating 234 Reviews

100 %

of reviewers recommend CAD Software Direct

Company Reviews

Metrics

Info

4.9

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About CAD Software Direct:

Independent providers of a wide range of 3D software and hardware.

62 North Hill
Colchester
CO1 1PX

Visit Website

Phone:

01206804984

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Anonymous

Anonymous // 01/01/2019

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“All went very smoothly, thank you.”

Helpful Report

“Bought ZBrush Perpetual 2023 from them (through the vfxsoftwaredirect portal) and it went super smoothly. Got confirmation from them within 3 days it was added, but as I was checking my account I noticed it actually got done within 2 so I managed to use it even earlier. The whole process seems to be tied to the email you make the transaction with though - thankfully both my Maxon account and the one I bought the license from CADSoftwareDirect were the same. If you have different email addresses it may be worth double checking with support first, otherwise as straightforward as it can be.”

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“This is the second time I have bought a Rhino licence with CSD. Fantastic seller. Highly reccomended!”

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“fast delivery and really helpful responses with quick replies when i had any problems, definitely recommend!!”

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“Great speedy service when resolving an issue.”

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“Excellent and quick response!!”

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“A great company & pleasure to deal with, very fast response to to emails & queries I will use their services again! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++”

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“The team were quick to respond and helpful when I had a problem getting the correct version of my software. They liaised with the software company and got it sorted for me, making me glad I'd decided to buy through them.”

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“Great customer support from CAD Software Direct. They responded quickly to our queries and gave clear instructions.”

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“We have been using CAD Software Direct for a number of years and won't hesitate to recommend them. They are very responsibe and use their knowledge to try to save us money by providing us with the licence(s) type we need. Other companies will just give you what you ask or try to bank on the complexity of licencing systems to make more money.”

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“Very helpful, very quick responses”

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“Alex and Tia were great help in sorting out an issue with the login. Thank you”

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“Alex identified the reason for the issue I was experiencing immediately, sent me instructions to fix it and followed up.”

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“We ordered a space mouse online as showed in stock, got communications back saying would be 12-14 days. Called them 5 days later and spoke to someone who assured me that was a safe time frame. Funny though as the product still showed as in-stock online! We are now 4 weeks since order, had to chased again. Did get a prompt update but no timescales! So expect will to cancel and put this and future channel orders else ware.. Can't trust their website, no proactive updates.”

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Hello, Firstly, we're really sorry about the delays on your order. Our supplier did let us down here but we should have been better on communicating delays to you. We've been monitoring your order last week and today to ensure it's on track for delivery tomorrow. We're looking at ways to ensure our communication on orders like yours improves. Again, our sincere apologies for the delay on your order. R. CAD Software Direct

“Very helpful team and prompt delivery of license keys. A great support for all my software requirements.”

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“Alex was most helpful. Thank you”

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“Excellent service and provided quick and efficient support when I needed it during instaltion.”

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“Software. Everything perfect, fast and no issues”

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“I called them to ask about CAD software and they were very knowledgeable and clear with their information. I would recommend them as a reseller and for the customer service i received.”

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“Very easy to deal with - happy with my purchase of SkethUp Pro”

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CAD Software Direct is rated 4.9 based on 234 reviews