cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 9,055 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 9,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

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“ordered cat6a in purple in every length, and it was a mixed bag, from best to worst: 10m cable seemed to be double shielded instead of a foil layer, the increased length resolved the reflection issue I'm having, so it performed really well and I cannot say if the shielding was better or equal to the 3m cables, but it's definitely not worse, but the deviation from spec might cause unexpected results in some niche use cases, even if they are better. "I cant believe it's not fibre" 1m, 2m, 3m, all performed really well, shielding is solid so they performed as expected from cat6a, with in my case longer lengths reducing reflection, so I decided to buy more 3m cables afterwards based on the outcome. perfect and exactly the quality I wanted 0.5m cable was hand made and the boots fit very poorly, likely could cause damage over time but seemed to work as expected other than being too short so having worst reflection. I bought it only to dismantle and test cable quality, I don't think such short cables should actually be used 5m cable for some reason was very bad, it performed worse than the other cables, as far as I can tell it is not shielded well, and instead has double foil; this meant despite the extra length reducing my reflection issue, the interference was so bad that it performed worse than the shorter cables. the cable itself seemed dusty and old and didn't have the same quality or build as the others, potentially it was just old stock but it seemed used, not new, and might have been faulty. it will function perfectly fine as a cat5e cable but it doesn't meet the needs I have that required cat6a to begin with. I might try to buy 5m in other colours to see how they compare, and I would have certainly preferred to get the "wrong" colour sent to me, rather than what I received. clearly Connectix are capable of making some really good quality cables so I will keep buying them, but for some reason their retail side seems a mixed bag in terms of end result. my only assumption is that they don't sell many purple cables of certain lengths, and as a result I got some old or bad stock that doesn't meet their current standards. probably they should have a "random" colour option for those who don't care, to stop unpopular coloured stock getting old, and the bad cat6a cables could just be sold as decent cat6 instead.”

Helpful Report

Posted 3 years ago

“all good on my side, delivered as promised a good product in a timely fashion”

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Posted 3 years ago

“Quality products (compared with eBay, Amazon or DYI and builder shops) Excellent prices, making cabling affordable Good delivery services (including a fast option) Ordered Cat6 sockets, bak boxes and couplers.”

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Posted 3 years ago

“Issue with Cat 6 Ethernet cable. Have ordered this product previously & it was excellent - nice product/quick delivery time etc. Disappointed this time - same but longer Cat 6 cable had printed info on it for the entire length. The previous one had virtually no printed info on it. What's the point in choosing a fancy colour of cable if the entire length is covered in printed info? It needs to state this on the product details on the website. Also poor Customer Service attitude when I phoned up - no apology & the attitude was "I'm the first customer to complain about this issue" so it doesn't matter!! And I have to pay postage to return the goods I'm not happy with! See photos to illistrate the difference in the 2 cables I ordered (at different times).”

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Posted 3 years ago

“Superb service. Responded immediately to my email when I realised I'd ordered the wrong product and changed it for what I should have ordered in the first place. Not only that but they refunded the difference without being asked. Can recommend without hesitation.”

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Posted 3 years ago

“prompt service, quality product”

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Posted 3 years ago

“The actual customer service and sakes experience was excellent. However, my order included 305m box of Cat5e external cable. The box that the cable was in was very flimsy and falling apart before I even used it. I had to tape the box up to stop if coming open. Also, when I first tried to pull the cable out of the box it was tangled up inside the box so I had to open the box and sort it all out - not very happy. The order also included quite a lot of patch leads. The leads were not packaged in any king of packet but instead, were all just bundled together in different lengths which I again had to untangle. I have never had either of the problems with you or any other supplier before. I will not be buying cable or patch leads from you in the future.”

Helpful Report

Posted 3 years ago

“After I was let down by another company that took too long to deliver a patch lead order, I approached Cable Monkey who sent out the leads within a few hours of the order. Job done as they say.”

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Posted 3 years ago

“Really fast delivery and high quality cables”

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Posted 3 years ago

“Good quality cable and a very professional service”

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Posted 3 years ago

“Prompt delivery of a quality product - excellent on-line shopping site.”

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Posted 3 years ago

“Very quick delivery and great value. will be using again and again (sorry boss)”

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Posted 3 years ago

“Really high quality prechecked product, I also had great presale service from the team.”

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Posted 3 years ago

“Cat5e 20m screened cable made to order. Surprisingly swift delivery and good quality cable. I will use Cable Monkey again (the best recommendation).”

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Posted 3 years ago

“Fast and efficient service, got exactly what I ordered for my client delivered to them next day.”

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Posted 3 years ago

“Excellent Customer Service and great products, Had a delivery that wasnt mine, was sorted immediately by the lovely advisor who answered the phone”

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Posted 3 years ago

“Fast efficient and defo on my supplier list for any future requirements”

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Posted 3 years ago

“Quick service. Good product”

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Posted 3 years ago

“Excellent service & back office support Products first rate”

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Posted 3 years ago

“Bought some 100m external cat5e, back boxes and face plates. Products arrived quick and as always great prices from cablemonkey. Thanks”

Helpful Report

Posted 3 years ago

cable monkey is rated 4.8 based on 9,055 reviews