C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,624 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 31st December 2024

C Paviour

C&A Building Products 5 star review on 25th November 2024

Mr L Chaplin

C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

365

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor website, problems with paying. Wrong delivery adres put in by staff”

Helpful Report

Posted 4 months ago

Hi Thank you for your review however it would be helpful if you could provide us more information. I have looked at your order and will answer the points you raised. Not sure what poor website is means, look and feel something did not work etc. Wrong delivery address put in by staff, YOU placed the order online, we did not enter the delivery address you provided these. Problems paying? the system shows you only tried to make the payment once and it went through the first time. If you would like to contact us then perhaps we can try and understand exactly what the problems you experienced are.

Posted 4 months ago

“They have the cheapest prices anywhere. That's they're only positive. £30 delivery and it took them two weeks to deliver. Their website claims that they get '98% of deliveries done within 8 days.' My delivery was one of that 2%. For £30, that's unbelievably poor value. When the delivery finally arrived, there was no leeway with the delivery driver. He would only deliver it at quite a narrow timeframe. This timeframe only came to us the day before it was delivered. So the delivery just ended up being put outside. To be fair to the driver, he did a job good at covering it, and nothing was stolen. We also clearly ordered the wrong item relative to the rest of what we ordered. Any expert on building materials would have identified what we were building, and what pieces we needed. But there was zero communication from them about this, and no attempt to let us know the piece we ordered was wrong. Appalling customer service.”

Helpful Report

Posted 9 months ago

“Reasonably quick delivery and driver called hr before delivery, great driver but unfair to let him off load brand new pvc cladding that quite clearly had been store for around 2 years outside, wet, covered in green mould items that hadnt been checked prior to going onto lorry. The driver then had to wipe each board to see if it would come off and up until now (as i havent fitted them yet) whether any are damaged. Over £800 spent and old stock sent out very dis appointed after reading the reviews.”

Helpful Report

Posted 9 months ago

“Looks good but a couple of complaints; 1. of the glasing bars was dented before it had been wrapped in clinfilm, insufficient time to swap out when you have fitters waiting to install. 2. Not enough reather membrane tape supplied. Results another days labour at additional cost.”

Helpful Report

Posted 11 months ago

“bought polycarbonate roof sheets measurement were 1045 mm wide so my car port was built to this spec the width was actually 1058 mm wide so it all had to be dismantled and done again costing me more money”

Helpful Report

Posted 1 year ago

“Always found them reasonable in the past brought a few items and found them to be quite expensive”

Helpful Report

Posted 1 year ago

Thank you for the review I can see this is the only order on the account this year and it was for some hockey board. The pandemic and inflation has no doubt affected prices since 2019, but we keep a keen eye on the market and will take a look at this 250mm Hockey Board in particular for the next edition of the catalogue because of your feedback We look forward to seeing you again Yours C & A Building Products

Posted 1 year ago

“Low service quality”

Helpful Report

Posted 1 year ago

Dear Customer (as you requested to stay anonymous on the review) I have looked up your order for the 3.5M glazing bars recently that was purchased on the 19-06-2023 and we had to send on our own transport due to the recent collapse of the carrier firm Tuffnells that is widely reported in the news. This order was delivered on the 4th July on our own vehicle ensuring it arrived in one piece. We are sorry this delivery was outside ideal timescales, however we did manage to get them there as quickly as possible giving the unfolding unusual circumstances We carry a range of large materials that are not always available more locally, and logistics issues like this may cause delays, however we are normally in your area or weymouth every other week with our own vehicle for large items carriers just can not handle and this may be best for future planning of your jobs. We hope that the rest of the job went well with these two Avon 35/40mm glazing bars, although I notice there were not sheets or anything else on the order to accompany them. Yours C & A Building Products

Posted 1 year ago

“I am currently working on building my greenhouse which I should complete in the next few weeks. Then order the 4mm polycarbonate. So unable to give a review as yet”

Helpful Report

Posted 2 years ago

“Ordered guttering. My order had 50% correct parts and 50% wrong parts (they were correct on the delivery note but the contents didn't agree) - I guess the picker at C&A just picked the wrong parts. I phoned and replacements were sent a few days later. This time the parts were correct but they supplied 2, not the 3 on the order. I bought a third one locally, it isn't expensive.”

Helpful Report

Posted 2 years ago

“All good apart from no communication for the order no time or dates”

Helpful Report

Posted 2 years ago

“The corrugated plastic sheets that I installed on my elderly sisters roof 5 years ago have turned black and unsightly while letting very little light in , I’ve now got to replace them and at 73 and now living 100 miles from her it’s a real pain. Although fitted 5 years ago the discolouration started quite a while back, was they in a faulty batch or can I expect the replacements to go the same ?”

C&A Building Products 3 star review on 7th August 2022

Helpful Report

Posted 2 years ago

Hi Thank you for the review, from looking at the photo it would appear that these sheets are on an enclosed structure who no ventilation around the sheets. Looking as if these have been used on a conservatory style building lean too it would also appear that there are either blinds or insulation under the sheet's, or in extreme case's it could be that the room is not ventilated adequately. In effect these sheets have been baked and so the ageing process is then rapidly accelerated from them not being used in their servicable. and as with a cake analagy if it is exposed to temperatures much grater than the designed servicability the do bake and change colour. Given you are unlikely going to wish to change the use of this room significantly, it would not be recommended to use PVC corrugated for this type of enclosed application. Yours C&A Building Products

Posted 2 years ago

“Good quality materials but extremely over priced”

Helpful Report

Posted 2 years ago

“THE POLYCARBONATE SHEET GAVE LESS THAN PERFECT RESULTS: USED FOR FORWARD FACING SLOPING BOAT WINDOWS THERE WAS SOME DISTORTION. tHESE WERE 6MM SHEET THAT HAD A SLIGHT CURVE. IT WAS EASY TO CUT WITH A FINE METAL CUTTING JIGSAW BLADE RUNNING AT MEDIUM SPEED. DRILLING WAS ALSO EASY. SANDING WAS DONE WITH A SLOW RUNNING OLD STYLE SANDING DISC IN A BATTERY DRILL.”

Helpful Report

Posted 2 years ago

“The product price was at least certainly on par with many of the other PVC suppliers that I use. The delivery was lightning fast and days ahead of other suppliers. The PVC itself is where my delivery kinda fell over. The PVC sheet was the right colour and the size but the protective sheet on the good side was completely removed on 1 of the 3 and partially on the remaining 2. Not ideal when I still needed to cut this down to smaller size and machine marks are almost certainly going to make an impact on the finished product. Ashame as this was the trial run for a larger order I have to make in the new year.”

Helpful Report

Posted 3 years ago

“Geo panel and trims are very good”

Helpful Report

Posted 3 years ago

“1st phone was told I could not order coving as not in stock for bout four weeks, when I rang again to see if I could order it, I was told there was no delay, so not sure of the 1st confusion. Ordered via the phone and sai d it would come in about five days. I have not received any confirmation of this sale although the money has been taken from my account. But then, I have not chased for this yet as been very busy”

Helpful Report

Posted 3 years ago

“I have used the brown Avon plastic roofing system and my main complaint is that it goes white and twists after a few years as it’s not UV light resistant. It really should be as it’s inevitably going to be used in a location where it will get full sunlight. The result is that after a few years it all has to be replaced. Why C&A can’t make it UV resistant I cannot imagine. A similar product from Screwfix is UV resistant and I used that on a roof in 2006 and it still looks good. I don’t think I will use the C&A product again to be honest.”

Helpful Report

Posted 3 years ago

“I gave the overall dimensions to your staff requesting that one side of the roof will abutting a parapet wall and the opposite side it will be the open lean-to. Looking at the catalogue supplied an "F" section would have been more useful. I also queried the sheet ends 6 supplied only 3 required, I did query this with the staff and was told the section is required at both ends, having received the items it is obvious to me this section is only required at the bottom of the sheet. Colin”

Helpful Report

Posted 3 years ago

“Great initial support but let down by poor delivery communication. Our delivery didn’t turn up on the day promised, I had to call to get an update and the delivery slipped by 2 days. Warning, don’t book builders based on promises.”

Helpful Report

Posted 4 years ago

Hi please could you provide information on your order so i can investigate this for you. Some additional information which may help is that we do advise that trade people should not be booked until materials have arrived as sometimes things may go wrong. We do stipulate approximate delivery times scales and always call the day before we expect to make your delivery. On our distance runs the lorry leaves the yard on a Monday and returns on a Friday so giving and exact delivery day a week or so in advance is not possible as the delivery routes are all optimised and the drivers only have 9 hours driving time per day.

Posted 4 years ago

“Facia and soffit was fine but I wanted to get roof rubber kit when I phoned to get extra fittings I was told they couldn't do that so I bought it some where else”

Helpful Report

Posted 4 years ago

C&A Building Products is rated 4.8 based on 4,624 reviews