C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,607 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,607 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service helpful delivery driver.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Good products, good prices and helpful knowledgeable staff.”

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Posted 4 years ago

“Products ordered were as described and were delivered on time in good order.”

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Posted 4 years ago

“Good service, and excellent Covid precautions.”

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Posted 4 years ago

“Door canopy - easy assembly and fitting, all fixings and fittings included.”

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Posted 4 years ago

“Very helpful staff , fantastic products and very accommodating for the delivery over all I gave 5 stars service! Thank you guys!”

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Posted 4 years ago

“I purchased cladding for the front of my house. I did my research and found C & A plastics, never used them before but wanted to use a local supplier to allow any additional ordering if required. I found the website very easy to navigate and found all items I required at a reasonable price. All items arrived within 5 days, I found the phone system a little frustrating with a wait prior to getting through to the operator but this could be due to lock down. When speaking to C & A I found them to be most professional and all items supplied were of a good quality. Now finished the cladding and it looks great with the help of C & A including the pdf file which showed me how to install it all. Would I use them again, YES wouldn’t hesitate.”

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Posted 4 years ago

“Very good product”

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Posted 4 years ago

“I bought shiplap 2500mm x 150mm which was fine except it isn't as shown on the web picture. The sheets have holes all along the top edge so I went to B&Q and bought some trim to cover these holes on the top sheet. The reason I didn't go to C&A Plastics is because it was such a faff going through your web site then having to wait for a phone call (the next day) and get a booking time. On arrival a sign said use horn which I did but nobody came. My wife and I sat like a couple of lemons not knowing what to do. Eventually someone came out (after about 15 minutes) and asked if we were the 12 o clock booking which we were. After this in all honesty the guys were very helpful and all went smoothly but overall not a good experience.”

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Posted 4 years ago

Hi Thank you for you feedback however the holes all along the top edge are there for fixing the boards with the fortex screws. This is exactly how it is designed and these are covered either by the next board being fitted so all fixing are hidden or by the use of a finishing trim which will also cover these holes. With regards to your comments about it being a faff I think this is just a level of impatience and sorry that you where kept waiting as we where probably busy when you arrived. There are several ways to order, one is online for collection, the other is to email us and someone will call you, you can also ring and someone could take an order over the phone or the other option is to turn up however if all the sales team are busy then you will have to wait as the trade counter only allows one person at a time to be severed to ensure social distancing and keeping our customers safe. We are unlike B&Q and other stores in that we run a national operation delivering all over the country so we are catering for 1000's of customers every month and have done through the whole of the lock down process and not simply a trade counter operation. I am sorry you feel our systems are a Faff however customer and staff safety are a priority for us which having visit B&Q once decided they don't take the same stance. We have been accessed by a third party to ensure we operate best practices and comply with health and safety and the knock effect is things are done differently these days and it does require people to be a little more organised however the vast majority of our customer like the collection process as it saves them time and their order is ready at a time which best suits them. Keep Safe

Posted 4 years ago

“I was very pleased with the advice I got from the coustmer service. I only had to give the the size of the conservatory roof and the worked out everything I needed”

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Posted 4 years ago

“Fantastic good price And very good product”

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Posted 4 years ago

“Great products and low prices with hassle free collection I would highly recommend using them again”

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Posted 4 years ago

“Very good and friendly staff very helpful good prices good quality products”

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Posted 4 years ago

“Good products, knowledgeable...and really nice bunch...Excellent service”

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Posted 4 years ago

“Absolutely 5 star in everything we'll done C&A thank you”

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Posted 4 years ago

“Amazing customers service as always. Friendly and informative. Very professional and organised through Covid-19.”

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Posted 4 years ago

“goods delivered on time products in good order”

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Posted 4 years ago

“We ordered similar items from you over 20 years ago to construct a garden room. It still looks as good as new. We are delighted. Excellent products”

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Posted 4 years ago

“Gary the delivery driver was absolutely brilliant! Great to have old fashioned customer service & pride in the job.well done!”

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Posted 4 years ago

C&A Building Products is rated 4.8 based on 4,607 reviews