C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,608 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,608 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

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“Good to do buisness with great price fast delivery well done.”

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Posted 5 years ago

“Excellent service and even better prices. Very prompt delivery.”

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Posted 5 years ago

“Poor rating due to very expensive delivery charge”

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Posted 5 years ago

On your particular order we can see that the goods were £15.99 and the carriage was £14,95. This may seem expensive in comparison to the product ordered, but would not change if you had of ordered 1,000 of the units and at which point it would have been considered very cheap. The carriage charge, also would not have covered the cost of processing or dispatching this item, and would be considerably less than the cost of you coming to collect it from Fleet in Hampshire. However this may be yours and our preferred option in future for a similar order and we look forward to seeing you on the counter. Yours C & A Building Plastics

Posted 5 years ago

“Comprehensive website and information, backed by excellent assistance from Tom, who guided me through my project and what would be required. I haven't completed the project as yet due to ill health, but the products appear perfect for the project. Delivery was exactly as anticipated and the driver very helpful. Thank you.”

Helpful Report

Posted 5 years ago

“When I ordered my goods ,I was told by customer services that my order would be with me in 5 working days. I rang again and was told my order had just been loaded and would be with me on Tuesday, I received an email to say order despatched to my surprise it didn't arrive. I then received a text message last night to say this is a driver from c& a plastics I will deliver your goods tomorrow . Really not what I was expecting considering the order I placed online told me my order would be processed and delivered in 5 working days it's been 10. Priced ok for goods paid delivery charge. Customer service very poor.”

Helpful Report

Posted 5 years ago

We are a little confused by this review. The order was placed online, and the email confirmations does not say it is within 5 days for your postcode region. The lorry leaves on a Monday and returns to base on the Friday. The text message you received is to update you the vehicle has left the building and is on the road (as in dispatched), it is not saying you would receive it that same day. You are then further updated by the driver with a more accurate eta as they progress through the run (there may be roadworks or accidents / traffic jams which would effect any estimate we produce early on). We hope this helps to clarify some of the issues you have commented on, and apologies that we were unable to meet your expectations. Yours C & A Building Plastics

Posted 5 years ago

“I made my order over phone to a guy named Phil. Phil was very helpful indeed. The hole process went very smoothly and I am very happy with the products I purchased which includes Fascias/Soffits/Guttering ect. K Scott.”

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Posted 5 years ago

“Always have what I need when I need it at very competitive prices and always give very good service.”

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Posted 5 years ago

“I purchased over £700 of goods from C&A Building Plastics and upon this paid for delivery. I am appalled with there delivery service. They delivered the goods outside my front garden and just left it there and said they can't bring the items in. The whole point of paying for delivery is for the items to be delivered in your home, wherever I request it to be. I'm very disappointed as I am a frequent customer with them.”

Helpful Report

Posted 5 years ago

Thank you for the review. Our delivery service is for a Kerb Side delivery, and you need to provide suitable labour on site to move it from there. The items you ordered a physically bigger than a standard door frame (6M x 2.1M sheets) and this is part of the reason for such policies, as well as customers generally not also having public liability insurance for their homes / sites, which could have many potential risks to injury for the delivering driver. We are clear on what our delivery service entails in the terms and conditions, or if you talk to us, From looking at your order this is the first and only order placed rather than the frequent customer you had described yourself as. We hope this has helped to clarify this for you. Yours C & A Building Plastics

Posted 5 years ago

“Excellent service from placement of order to delivery.”

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Posted 5 years ago

“excellent value and service, from the sales team to the delivery driver. customer extremely happy with the product.”

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Posted 5 years ago

“Bought 4no Box Profile solid colour PVC corrugated roof sheets to replace similar which I have had for several years. Two number Soft Sheen red were okay with the same colour top and underside however the other two no were Soft Sheen green which were not matching underside, the colour underneath being virtually black but no mention of this in the brochure hence only giving 3 stars. These being used for a lean -to shelter resting on a wooden frame.”

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Posted 5 years ago

“As far as I am concerned, the design and construction of the suspended ceiling components is very good, regarding the tiles, they leave a lot to be desired, they are made of some powdery substance which has no tensile strength at all and I found them very scary to work with, all in all, the finished job looks good.”

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Posted 5 years ago

“Absolute fantastic service again. Special mention to Craig for sorting my order out , which was my error. Great prices and good quality products”

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Posted 5 years ago

“C & A B P are a great company to do business with. Quick, efficient and friendly. I would use them again and honestly recommend them to others.”

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Posted 5 years ago

“Very helpful, delivery as advised, competitively priced and a pleasure too deal with.”

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Posted 5 years ago

“Driver contacted me with accurate delivery time. Very pleasant and helpful man. Purchased 9 foot corrugated plastic sheets.”

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Posted 5 years ago

“Quality products at a great price, fast delivery, have used before and will use again”

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Posted 5 years ago

“very pro company, great items and will continue to use and recommend as and when.”

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Posted 5 years ago

“Cement profile corrogated clear PVC sheets and fixings. The only supplier I could find stocking clear sheets to match the fibre cement on my garage roof. Very efficient transaction, with the exception of communication regarding the delivery. Despite an assurance specifically requested, that I would be notified of the delivery day and time, I only received a call from the driver less than an hour before the delivery. Review would otherwise be 5 stars.”

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Posted 5 years ago

“I have used C&A for over 20 years and have been really happy with every transaction. This time sadly I was seriously let down by C&A. I places an order on the 12th April and received an email saying one of the items was out of stock. Rather than delivering the balance of my order nothing was delivered until the out of stock item was in. My goods finally arrived on Thursday 2nd May. When I chased my outstanding order on 23rd I was told there was no space on the deliveries due to Easter. This delay to my order was poor show from C&A I think and caused me much disruption to the project for which the materials were destined. No apologies or acknowledgement from C&A. Not happy!!! A&H Property Ltd.”

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Posted 5 years ago

C&A Building Products is rated 4.8 based on 4,608 reviews