C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,606 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication, helpful team and quality product. Gary- delivery guy top man! 100% recommend Thanks C&A”

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Posted 3 years ago

“Bought a roof for a car port. Good quality and all fixings and rails present . Great knowledge from guy on phone . 5 star company”

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Posted 3 years ago

“Knowledgeable staff gave sound product advice very competitive prices and no fuss delivery within days when they said they would can’t find fault top job C&A”

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Posted 3 years ago

“Excellent product. Excellent service. Delivery as promised”

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Posted 3 years ago

“Good prices and communication around delivery times. one criticism is their delivery charge of £30 after placing a £500 order and needing £250 of products more a couple of days after being charged another £30 delivery :-(”

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Posted 3 years ago

“Quite impressed with the glazing bars I ordered from you for my glass/oak verandah. Easy to fit and they DONT leak. Good value compared to other products also. I would ideally have liked them in grey or black but I think white looks ok.”

C&A Building Products 5 star review on 23rd May 2021

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Posted 3 years ago

“Brilliant service would use again”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“Great service and great product s”

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Posted 3 years ago

“Very pleased with product. Arrived very quickly so we were able to get on with greenhouse before the hot weather came. Thank you.”

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Posted 3 years ago

“Very helpful staff they give good advice polycarbonate roof and glazing bars good quality I would use them every time built conservatory and greenhouse good delivery service 10 out of 10.”

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Posted 3 years ago

“Really helpful with our large order. Delivered on the day they said they would. Having spoken to a few merchants C&A were by far the best. If you need any building supplies would look no further than thi company.”

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Posted 3 years ago

“We had excellent service from first phone call to delivery, can't praise your business enough. Thank you for all your help.”

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Posted 3 years ago

“The product I bought where 6 panels of 12-foot long corrugated roofing sheets perfect for a carport or any undercover shelter needed arrived on time without delay customer service excellent have used before and will definitely use a game for my next project many thanks”

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Posted 3 years ago

“Great products, good value for money, helpful team with an easy to use on-line procurement process.”

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Posted 3 years ago

“Good value for money products. Very helpful and knowledgeable staff. Excellent delivery service. I was kept update with excepted delivery time. Great on the day as the was a major traffic instance that was causing major chaos.”

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Posted 3 years ago

“I used the soffit boards / multipurpose boards to cover a plinth area in a kitchen, and it really smartened it up! Service from C & A was second to move, as always.”

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Posted 3 years ago

“Very happy with the service and advice.”

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Posted 3 years ago

“Delivered 3 shower panels, one was scratched and had tp be replaced. Didn't notice that of the 3 alumimium strips delivered 1 was bent and not suitable for purpose. TheCompany refused to give me a refund because I didn't tell them within 72 hours. Having spent almost £300 with C&A Plastics, I really don't believe thia is the right way to treat customers. It seems to me that the firm have a lack of quality control in what they deliver and blame the customer for their shoddy goods. If I was running this firm I would take a closer look at the standard and care taken in what they deliver. The attitude of their sales guys is that these things happen. Well they don't need to happen. Thinnk twice before you make a purchase from this Company and check everything before you accept delivery. The driver refused to give me any paperwork on delivery when I requested it.”

Helpful Report

Posted 3 years ago

Hello thank you for taking the time to leave a review. would like to ask for an order ref so i can look into this more please? however to answer just a couple of the points raised. 1. You mention one of the panels was scratched and had to be replaced? clearly then you checked the order at time of it arriving to spot this damage as these panels are in cardboard boxes and would have had to be removed from this to notice the damage? You then mention we replaced ...this was because it was within 72 hours of delivery. 2. you mention that you didn't notice 1 of the strips being bent however you contacted us after 72hrs of delivery which you clearly checked as you mentioned the first issue? Sadly if the items have been on site for any period of time and damage happens on site why would we replace? we offer 72 hours to check items which is 3 days after that I am sorry but how much more can we offer? The attitude isn't "these things happen" it is how much more can we do or offer? . With regards to the driver refusing to give you paper work I find this extremely strange as every delivery made of this type of product is made via our own drivers and as such I don't understand why they wouldn't however as mentioned if you provide us an order ref then we will look into it. Again thank you for your time

Posted 3 years ago

“FIRST CLASS SERVICE, ADVICE AND PRODUCTS. I HAVE USED C&A BP TWICE AND CANNOT FAULT THE QUALITY IN EVERY RESPECT. "ISHAAN PROVIDED SOUND KNOWLEDGEABLE ADVICE TO EXCEED MY EXPECTATION WHEN ORDERING MULTIPLE PRODUCTS TO REPLACE FASCIA,SOFFIT, GUTTERING AND DOWN PIPES FOR MY PROPERTY. OUTSTANDING AND GREATLY APPRECIATED. FIRST CLASS DELIVERY TOO BY THE DRIVER. A VERY HAPPY CUSTOMER. WELL DONE C&A BP AND THANK YOU. WILL DEIFNITELY USE THEM AGAIN AND THOROUGHLY RECOMMEND TO ANYONE SEEKING A SOUND INVESTMENT TO IMPROVE THEIR HOME.”

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Posted 3 years ago

C&A Building Products is rated 4.8 based on 4,606 reviews