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C&A Building Products Reviews

4.8 Rating 4,616 Reviews
96 %
of reviewers recommend C&A Building Products
Company Reviews Product Reviews
4,212
 Metrics Info
4.8
Based on 4,616 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read C&A Building Products Reviews

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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I Grant
Verified Buyer
“V helpful on the phone and prompt delivery. Excellent!”
Helpful Report
Posted 6 months ago
F And K Contractors LTD
Verified Buyer
“Very good. Good advice and happy to help Delivery very quick Good guys to buy from”
Helpful Report
Posted 6 months ago
B Brockett
Verified Buyer
“Very good service”
Helpful Report
Posted 6 months ago
R Whatmore
Verified Buyer
“The products are always very good, very good service from the staff and helpful if required.”
Helpful Report
Posted 6 months ago
C Summers
Verified Buyer
“Excellent service and delivery - will definitely use them again - thank you”
Helpful Report
Posted 6 months ago
J Perring
Verified Buyer
“We contacted C&A Building Products and from point of enquiry to delivery and follow up afterwards with queries on know how the company was super efficient and very helpful. The items received were all in good order and one bracket was incomplete (the bag had burst as they can do) and following a telephone call they arrived in the post a few days later so efficient too.”
Helpful Report
Posted 6 months ago
Mr D Johnson
Verified Buyer
“Purchased glazing bars”
Helpful Report
Posted 6 months ago
P Thompson
Verified Buyer
“I have not put it up yet as my hand is taking longer to heal than I hope it would, but I have unrapped all the parts ready to fit it and it is very good quality, with drill bits, screws, and rivits with the rivit tool. I am very happy with it.”
Helpful Report
Posted 6 months ago
L Chadwick
Verified Buyer
“Very quick delivery and kept updated with time of delivery. And very happy and satisfied with the cladding we purchased”
Helpful Report
Posted 6 months ago
P Day Property Maintenance
Verified Buyer
“Had a problem with foam eaves filler not compressing and keeping the sheet from sitting properly in the glazing bar. Reported issue and nobody called back. Called again and got the impression not interested in resolving the problem. I’ll be getting my roofing elsewhere in the future.”
Helpful Report
Posted 6 months ago
Mr R Daffern
Verified Buyer
“I have purchased a number of times fro C & A the quality and value is second to none. The delivery driver was very helpful and called me when he intended to arrive. Brilliant company”
Helpful Report
Posted 6 months ago
Mr P Tomlin
Verified Buyer
“The guys in the gillingham branch that I use are absolutely pure diamonds 💯percent. Always helpful and can't do enough. Friendly/cheerful”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“We ordered some shower panels and was told they would be in stock in ‘a couple of days’. This ended up being nearly 2 weeks after being given the run around and being told different stories every time I spoke to them. First only 1 pack of panels arrived then it was tough luck you’ll have to wait for the rest mate kind of attitude. Very lacking in customer care! End product was good, thankfully but the process was dreadful. I would not recommend if you’re on a project with a timeline.”
Helpful Report
Posted 6 months ago
Hello we are very sorry for the issues you had with these sheets. Sadly the product was Brand new to us and it was from a new suppliers, this caused a few issues between us. You ordered 2 packs of 2 panels so when we ordered form supplier we order 2 , all other panels they sell are sold in packs meaning we expected 4 panels to arrive. Sadly on this product they sell in single panels meaning we only ordered in there mind 2 boards and on checking order paperwork it waid 2 so we assumed. The delay in getting the other panels in was sadly due to there transport only dropping in our aread once a week. Again i would like to say how sorry we are and that we have learned from this order and corrected things our end to stop this issue happing in future. Thank you for your feed back your C & A
Posted 6 months ago
R Miles
Verified Buyer
“Ordered on the internet Order delivered 3 days later Product first class for my intended use (rafter supported glazing bars) Brilliant service!”
Helpful Report
Posted 6 months ago
M Smith
Verified Buyer
“Haven't got round to using the rafter supported glazing bars yet, still waiting on the safety glass, but the system looks good overall. A great product at a very keen price with fast and friendly service.”
Helpful Report
Posted 6 months ago
L Your Home Handyman Service
Verified Buyer
“So this is a great store with friendly and helpful staff. I would use more often but the returns policy is too harsh charging £10 per item returned plus 20% handling charge, not brilliant when my customer changes their after I’ve purchased or if when doing the job a different way of doing it becomes apparent using different materials. The website doesn’t record purchases made in store on your account so this can hinder accounting later in the year or even when invoicing.”
Helpful Report
Posted 6 months ago
S Bird
Verified Buyer
“They have the cheapest prices anywhere. That's they're only positive. £30 delivery and it took them two weeks to deliver. Their website claims that they get '98% of deliveries done within 8 days.' My delivery was one of that 2%. For £30, that's unbelievably poor value. When the delivery finally arrived, there was no leeway with the delivery driver. He would only deliver it at quite a narrow timeframe. This timeframe only came to us the day before it was delivered. So the delivery just ended up being put outside. To be fair to the driver, he did a job good at covering it, and nothing was stolen. We also clearly ordered the wrong item relative to the rest of what we ordered. Any expert on building materials would have identified what we were building, and what pieces we needed. But there was zero communication from them about this, and no attempt to let us know the piece we ordered was wrong. Appalling customer service.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Reasonably quick delivery and driver called hr before delivery, great driver but unfair to let him off load brand new pvc cladding that quite clearly had been store for around 2 years outside, wet, covered in green mould items that hadnt been checked prior to going onto lorry. The driver then had to wipe each board to see if it would come off and up until now (as i havent fitted them yet) whether any are damaged. Over £800 spent and old stock sent out very dis appointed after reading the reviews.”
Helpful Report
Posted 6 months ago
N B C Building Contractors
Verified Buyer
“very good quality and colour is percect careful of what you orde, i ordered items and paid for them in the store and before they brought out my items, i relised I over ordered and asked to cancle some items and I was charged £15 plus 20% rehandeling fees, which was not fare as i never took them from the store”
Helpful Report
Posted 7 months ago
K Kay
Verified Buyer
“Easy to navigate site, competitive pricing, good comms, friendly staff A1”
Helpful Report
Posted 7 months ago
C&A Building Products is rated 4.8 based on 4,616 reviews
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