C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,624 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 31st December 2024

C Paviour

C&A Building Products 5 star review on 25th November 2024

Mr L Chaplin

C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products and fast service. The staff at the canning town branch are very helpful and really friendly. I use this branch on a regular basis and i have recommended the branch to many builders and contractors.”

C&A Building Products 5 star review on 22nd November 2016

Helpful Report

Posted 8 years ago

“Very good product replacing age failed roof solar fan at great price..excellent delivery next day although was told would be up to 5 days. Very satisfied.”

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Posted 8 years ago

“I'm very impressed with the service receive. The delivery was unexpectedly very prompt which is unusual these days! Many thanks C & A.”

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Posted 8 years ago

“I ordered some polycarbonate to be delivered and pressed the button to pay but I forgot the end cap. I rang and it was no trouble to add to the same delivery and it arrived exactly as they said on thephone. I will being using C&A again and recommending then to my building contacts. Regards Chris Stones”

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Posted 8 years ago

“Very happy with service Internet site easy to navigate Let us know when being, delivered and were on time”

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Posted 8 years ago

“Very easy to order, sales person answered questions on the Onduline that I was about to order, All the order came when it was supposed to.Very good price”

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Posted 8 years ago

“Prompt delivery, well packaged. Because rafter wider than eaves retainer top of retainer is too deep (needs to be 12mm), will have to rebate eaves retainer to suit”

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Posted 8 years ago

“excellent company with good customer relations. Could not have been more helpful when emailed about a question about a product. Very fast delivery once ordered and low cost postage. Now able to replace roof and use new flashing.”

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Posted 8 years ago

“I found C&A a very good company to deal with. Excellent product range and communication. The shower panels I ordered arrived within a few days with emails and text messages to inform me of progress. The delivery driver was very friendly and helpful. What more can you ask for!”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“Decent products but delivery was slow and one of the products was wrong so had to source locally.”

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Posted 8 years ago

“When I called to order your staff are knowledgable without being pushy. They take time to check what you order matches each other. Your delivery system by notifying custermers Ismail very efficient and your delivery drivers are so plite and helpful a rare commodity these days”

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Posted 8 years ago

“Purchased Polycarbonate sheets, perfect for the job. Excellent service and kept informed re delivery.”

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Posted 8 years ago

“prompt delivery even on a small order .thank you”

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Posted 8 years ago

“I used the web to make my order and found the website had some really useful information including giving the size of the roof I wanted and all the component parts required for the job came up on a list. Saved me a lot of time ordering was easy and delivery was good with a call prior to the delivery with a time slot. Job now finished and wife is happy what more can a man want.”

Helpful Report

Posted 8 years ago

Hi Brian Thank you for such a lovely review, we are glad you liked our materials calculators hopefully more people will find these of use https://www.cabp.co.uk/calculators.htm Yours C & A

Posted 8 years ago

“Had a good range of polycarbonate sheets at a good price. Dispatch was prompt and they were well wrapped”

Helpful Report

Posted 8 years ago

“The service you get from C&A Building Plastics depends entirely on whom you deal with so it is not possible to separate the rating from an individual. Dealing with T is a miserable experience, customers are just a nuisance and you'll receive the product at his convenience - allow a minimum of 10 days, despite the claims of the company. As an example, I said I was not able to receive the roofing items between the 10th and 25th of the month. T transposed this to the 25th to the 10th (of the following month!), thereby losing me the last two weeks of the year of excellent roofing weather. He was not in the slightest concerned. Dealing with C is a pleasure. He is customer focussed and ready to do all he can to help. M is straightforward and seems efficient. The delivery driver was excellent, doing all he could (and working long hours) to make up for the inefficiencies at the depot. The range of products supplied by the company is wide and the prices seem good. Just choose your contact and be assertive about your required delivery date.”

Helpful Report

(Gillingham) - Posted 8 years ago

Hi Thank You for your feedback and sorry that you are not happy with the delivery process. Hopefully my explanation will give you a better understanding of why your delivery was not made on the 25th. You placed the order online and noticed you did not put anything in the delivery notes about delivery dates although there are notes regarding access. I can see that notes have been added on the 07/10/16 requesting delivery after the 25th October and this is probably why there was a delay. Your order was sent on one of our lorries, these leave on a Monday and return on a Friday. You are in the GU postcode area and the week the vehicle went through that area was the 24th and your delivery would have been one of the first drops. The notes say after the 25th so we would not have been able to make the delivery. What did happen was your order got rescheduled for the following weeks run and it was delivered at the end of that week. We have up to 40 deliveries to do on each lorry and every run is optimised to try and ensure that all the orders get delivered and the drivers have enough time to return to base. Please note the drivers can only drive 9 hours per day this is the law and we never encourage our drivers to break this. As for the drivers working long hours this sometimes happens due to failed deliveries, breakdowns or just traffic problems however every run is planned to ensure the driver gets back on a Friday and once they have returned to the depot and completed their paperwork they are free to go home. This early finish offsets the extra hour or two that they do during the week. If a driver is delayed for any reason beyond their control they do certainly do not lose out. We can arrange special deliveries if customers need their materials by a certain date at additional costs however the cost of standard delivery does not allow for these special delivery options. I hope this helps explain why your order was not delivered on the 25th or just after and I will be having a discussion with all the sales staff and hope to avoid these type of problems in the future If you wish to discuss this further then please call either myself or Craig Darren

Posted 8 years ago

“As a DIYer I wasn t 100% sure on my exact material requirements for the job I was taking on, I therefore made a phone call as I couldn't order on line because of my lack of knowledge, on doing so I couldn't have had any more help than I received, & the order was received within 3 to 4 working days & the delivery driver was very efficient.”

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Posted 8 years ago

“I purchased several lots of polycarbonate sheets with the glazing bars good company to deal with all well delivered by helpful drivers would use this company again”

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Posted 8 years ago

“Good quality products at a very competitive price. Delivery could have been quicker, but was not a problem.”

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Posted 8 years ago

C&A Building Products is rated 4.8 based on 4,624 reviews