C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,610 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,610 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

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C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good.....advice on the phone excellent. Ordered at 9.30 on Monday and arrived next day at 10.30 all the way to Perth Scotland Looks a robust product”

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Posted 6 years ago

“Dear C&A Thank you very much for your excellent service. Placed an order mid day and delivered before mid day the next day. Our builder was very impressed. THANK YOU”

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Posted 6 years ago

“While I am very happy with the product the sales service was very poor. I explained I needed to cover an area 2.5m long by 2.3m wide, I was a shored that you did one sheet that size. Luckily your order conformation arrived first but confirming one sheet ordered 2.5 x 0.7m you can understand my disappointment. I called and I was a shored that I could have a sheet 2.1m wide and another at 700mm. great. But half an hour latter your delivery manager then called to check the order, good job he did as the sizes were wrong again. The order was again corrected. Finally when your lorry tuned up with just the roof sheets and bars and NO FIXINGS. Another call from your driver to the depo, yes sir they will be on the next lorry out of the yard. However by 2.30pm I called again to be told yes your box of bits is here, and you will get them tomorrow. I explained this was no use to me I needed them today, after a while he agreed to get them out to me, which he did. Any way the roof is up and the job completed, but I do think your staff need some product training as there were far to many errors.”

Helpful Report

Posted 6 years ago

Dear Sir Thank you for leaving this review, I have looked at the order and there do appear to be a lot of notes on the order itself at various different stages, including the missing items at the point of delivery. We do apologies for this unusual level of service that has happened on this order. This time of year is always a little stretched with the school holidays putting extra work load on for deliveries to schools at this time, while also having restricted capacity due to staff having to take holidays with their children and suppliers also suffering the same issues. we do try to balance this with additional temporary Uni student placements, but they are not as conversant / experienced in all aspects of the process. We will of course be showing all involved this review and reinforce the importance of the processes at every stage. Yours C & A Building Plastics

Posted 6 years ago

“Excellent service ordered on Saturday received Tuesday and well packaged”

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Posted 6 years ago

“Excellent razor & blades*****”

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Posted 6 years ago

“Delivered what they said and when they said”

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Posted 6 years ago

“from their huge range of roofing plastics I was able to find something really special at not a bad price and had a super speed delivery”

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Posted 6 years ago

“Charlotte very helpful when ordering. Goods delivered quickly and when said they would be. Delivery driver called with a eta. All round-very good experience”

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Posted 6 years ago

“Quick delivery, great communication throughout process. Would recommend and will use again.”

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Posted 6 years ago

“Quality goods at unbeatable prices. Even with delivery my bill was less than using local suppliers. Excellent service delivered to the door by a friendly helpful driver ‘Gary’. I will use C&A again.”

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Posted 6 years ago

“Very helpful ,but took 10days to get to me ,as I was told”

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Posted 6 years ago

“Thank you for another excellent transaction.”

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Posted 6 years ago

“Good but item missing and job delayed for two days.Delivery driver helpful. In customer service Craig was very helpful.Thanks Craig to get my job going after 3 days but have to pay for waiting charge to trade man. Overall good.”

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Posted 6 years ago

“Good service, everything as expected. Delivery on time. Will use again. Pity the free gift torch didn't work”

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Posted 6 years ago

“I have used c&a for plastic roofs three times now Always helpful reasonably quick delivery and a product that does what you want it to One very minor criticism, the screws they provide are not really good enough”

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Posted 6 years ago

“The website was easy to use when ordering online and the delivery was quick. Unfortunately the product was not the right colour, which is not the companies fault. I am trying to find a supplier for cream facia corner and jointing trims to match a cream facia I fit on upvc decking.”

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Posted 6 years ago

“Had a very good experience with my order would definitely buy again.”

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Posted 6 years ago

“I ordered some guttering pieces and it arrived in perfect condition and in amazing time.”

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Posted 6 years ago

“Very good quality materials”

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Posted 6 years ago

“Excellent service and was able to pick up from the local factory (I wasn’t sure if there was a Trade Counter but a quick email confirmed it!) I can thoroughly recommend C&A for quality product also and considerably cheaper than the DIY stores! My thanks go to Sam who answered my early morning email before 8am and dealt with my query very efficiently!”

Helpful Report

Posted 6 years ago

C&A Building Products is rated 4.8 based on 4,610 reviews