C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,621 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 31st December 2024

C Paviour

C&A Building Products 5 star review on 25th November 2024

Mr L Chaplin

C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

365

Anonymous

Anonymous // 01/01/2019

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“Ordered black ridge slates fast and efficient delivery service Thank you”

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Posted 6 years ago

“Excellent products, service and delivery”

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Posted 6 years ago

“Easy to order. Efficient delivery. Good communications. Overall a very satisfactory experience.”

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Posted 6 years ago

“Great service and free pens :)”

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Posted 6 years ago

“very good product and very fast and on time”

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Posted 6 years ago

“product description on website is very realistic ordering is very easy the tracking service on the website is very useful”

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Posted 6 years ago

“Really helpful over the phone, goods as described and delivered within 2 days. Excellent service”

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Posted 6 years ago

“I was very impressed by what C&A had to offer. The ordering was easy however I had ordered the longest Ali extrusions so I had to wait a week whilst C&A got the kit from their suppliers. They provided updates to the order progress online and called me when it was time to deliver. The driver came on his own and with lengthy material I had to help unload and with a dodgy back that was a bit of a problem as he would of struggled on his own. I am impressed with the kit and can’t wait to have it erected. Would definitely order again”

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Posted 6 years ago

“Fast efficient service. Product just what was needed.”

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Posted 6 years ago

“Excellent product . Only one thing concerned me was the sagging of the 1m wide sheets This was more visible at the top of the roof.”

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Posted 6 years ago

“Delivery, timing, product all good, only issue protective packaging a bit excessive, scratched part when removing from packaging as tape attached to protective film which had to be removed when removing packaging”

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Posted 6 years ago

“Very good.....advice on the phone excellent. Ordered at 9.30 on Monday and arrived next day at 10.30 all the way to Perth Scotland Looks a robust product”

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Posted 6 years ago

“Dear C&A Thank you very much for your excellent service. Placed an order mid day and delivered before mid day the next day. Our builder was very impressed. THANK YOU”

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Posted 6 years ago

“While I am very happy with the product the sales service was very poor. I explained I needed to cover an area 2.5m long by 2.3m wide, I was a shored that you did one sheet that size. Luckily your order conformation arrived first but confirming one sheet ordered 2.5 x 0.7m you can understand my disappointment. I called and I was a shored that I could have a sheet 2.1m wide and another at 700mm. great. But half an hour latter your delivery manager then called to check the order, good job he did as the sizes were wrong again. The order was again corrected. Finally when your lorry tuned up with just the roof sheets and bars and NO FIXINGS. Another call from your driver to the depo, yes sir they will be on the next lorry out of the yard. However by 2.30pm I called again to be told yes your box of bits is here, and you will get them tomorrow. I explained this was no use to me I needed them today, after a while he agreed to get them out to me, which he did. Any way the roof is up and the job completed, but I do think your staff need some product training as there were far to many errors.”

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Posted 6 years ago

Dear Sir Thank you for leaving this review, I have looked at the order and there do appear to be a lot of notes on the order itself at various different stages, including the missing items at the point of delivery. We do apologies for this unusual level of service that has happened on this order. This time of year is always a little stretched with the school holidays putting extra work load on for deliveries to schools at this time, while also having restricted capacity due to staff having to take holidays with their children and suppliers also suffering the same issues. we do try to balance this with additional temporary Uni student placements, but they are not as conversant / experienced in all aspects of the process. We will of course be showing all involved this review and reinforce the importance of the processes at every stage. Yours C & A Building Plastics

Posted 6 years ago

“Excellent service ordered on Saturday received Tuesday and well packaged”

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Posted 6 years ago

“Excellent razor & blades*****”

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Posted 6 years ago

“Delivered what they said and when they said”

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Posted 6 years ago

“from their huge range of roofing plastics I was able to find something really special at not a bad price and had a super speed delivery”

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Posted 6 years ago

“Charlotte very helpful when ordering. Goods delivered quickly and when said they would be. Delivery driver called with a eta. All round-very good experience”

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Posted 6 years ago

“Quick delivery, great communication throughout process. Would recommend and will use again.”

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Posted 6 years ago

C&A Building Products is rated 4.8 based on 4,621 reviews