C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,613 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speed of service and knowledge of their products was first class.”

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Posted 7 years ago

“I do not normally do reviews but the service at C&ABP deserves a mention.”

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Posted 7 years ago

“Prompt service at the Counter, along with very friendly and knowledgeable service. The chap at the counter listened to all of my queries, questions & concerns, answering them all very confidently and politely.”

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Posted 7 years ago

“Sadly missed the very good mark due to selling me the wrong item despite me being in the show room a a long while - it was down to communication between what i needed and the sales chap who was serving me. I kept pointing to a displayed sample which sadly did not help !!”

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Posted 7 years ago

“every thing was really good service delivery great. thanks for a good experience”

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Posted 7 years ago

“Product as advertised + efficient service.”

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Posted 7 years ago

“I wanted a single, low cost item - a bracket for a downpipe. Despite the smallness of the order, C&A supplied it efficiently and promptly.”

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Posted 7 years ago

“I purchased a 60mm flat plastic strip 2.5m in length. I wasn't sure what i wanted when i visited the shop but the guys were very helpful and sorted me out”

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Posted 7 years ago

“Excellent informative service”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“By delivering what i ordered in a quick timeframe.”

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Posted 7 years ago

“Usually good stock levels & prices. Helpful & knowledgeable staff”

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Posted 7 years ago

“Friendly and knowledgeable”

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Posted 7 years ago

“After deciding to clad my house I found C&A on line and 5 minute drive from my home. The staff in store was so helpful in serving me and giving me advice and they put a lot of effort in to help me understand the process.”

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Posted 7 years ago

“You sensibly queried my order as it did not make immediate sense. Actually it was OK as I explained I was going to cut glazing bars in two as only had 1.22 m (4ft) drop to cover. Started fixing panels but being very careful with cutting and sizes so I get it right. Never used this material before so cautious. So far so good! Many thanks Bob S”

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Posted 7 years ago

“I bought a predator hand saw 14tpi the delivery was on time and very well packaged. I bought this item to cut 35mm polycarbonate sheet. I have not used the saw as yet but everywhere I looked could not find one of these hand saws. I would use this company again.”

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Posted 7 years ago

“On-line ordering was straightforward but I would recommend new DIY purchasers get a hard copy of the C & A catalogue. It contains installation info and diagrams of the various glazing systems to assist newcomers in understanding the process of roofing with polycarbonate sheets. Delivery came within the 5 - 10 day period specified; acceptable but longer than I would have expected. The driver rang in advance as promised and was very helpful on arrival. My main criticism is about customer service and IT. An email asking specific points about installation was not answered well and basically I was invited to contact the manufacturers. The ordering software could not distinguish between billing address and delivery address and all further correspondence gave my billing address for both. I sent two emails to "Sales" asking for confirmation that the order would be delivered to the correct address but got no immediate response. Several days later I received an apology stating that my emails had been overlooked because they had been directed to a junk folder. It defeats me that any commercial enterprise dependant on sales and profit could have an IT system that treats customers emails as trash.”

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Posted 7 years ago

Hi Thank you for the review and feedback. We also suggest receiving our free catalogue, although the website is very helpful with video and more, but certain information is clearer in one medium over another. It is an unfortunate situation that your emails went into a junk folder, however with our very publicly available email address we receive thousands of emails a day, and many of these are spam. Most systems use automated spam filtering based on many parameters including international white and black lists for servers that are updated regularly. Unfortunately it is a fact that in today society, as was the problem some time ago with spam postal mail (but now in much bigger volumes due to the low cost of send emails) a few genuine items of mail get put to the bin among the junk mail. This is a problem for everyone, for example many do not know that even Facebook has a spam mail message box that they refer to as 'the other inbox' which is extremely difficult to find and most people do not even know it exists. We always would recommend a follow up phone call to any email. We hope this helps C & A Building Plastics

Posted 7 years ago

“Products in stock when i go to collect. Fast customer servoce anf knowledgeable staff”

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Posted 7 years ago

“Easy to use website delivery Spot on. Thanke”

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Posted 7 years ago

“Prompt and helpful”

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Posted 7 years ago

C&A Building Products is rated 4.8 based on 4,613 reviews