C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,613 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from computer order to call from store to say delivery on the way! Products are of great quality and does what it says on the tin. Would order from C&A again and would recommend them to others! Very pleased with them and their service”

Helpful Report

Posted 7 years ago

“Always a great experience working with C&A always helpful on the phone and their delivery time quicker than they say”

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Posted 7 years ago

“Very helpful and knowledgeable staff searched for and found a cap strip for 25mm polycarbonate roof bars even though not a C&A stock item. The recommendation, as a sample, worked very well and lead to a subsequent purchase. I have no problem with recommending the company.”

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Posted 7 years ago

“I had three 65mm white downpipes on my patio I had to connect to 110mm pipes going to my soak away. C & A had just the adaptor I needed, code WUSPAWH, at an excellent price and free delivery. What else could I ask for? They fitted a treat and look very smart.”

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Posted 7 years ago

“"Good quality and best price. They can do with the delivery date shortened ."”

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Posted 7 years ago

“Staff were helpful on the telephone when ordering, the system of letting us know the progress of our order was efficient and simple and the products arrived as promised.”

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Posted 7 years ago

“The product is really good, only let down was that they were really dirty and the staff wasn't really helpful.”

C&A Building Products 4 star review on 20th September 2017

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Posted 7 years ago

“Ordering of supplies are easy, delivery was quick and well packed. If I have need for the same items again it will be ordered from this company. J.Harding Hereford”

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Posted 7 years ago

“Amazing company had a problem with some items due to manufacturing error and was sorted straight away with no problem at all top marks to all the staff”

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Posted 7 years ago

“Great price great delivery great company.”

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Posted 7 years ago

“Bulk items came well packaged so they wouldn't be damaged in transit. Would purchase from C & A Building Plastics again.”

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Posted 7 years ago

“Excellent help over the phone, really understood my requirements”

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Posted 7 years ago

“Good service, attention to detail on the telephone order, promised delivery time correct, very helpful delivery driver. We have already recommended C & A Building Plastics to our family and friends. (You have my surname incorrectly spelt should read Carol COOPER not COPPER !) Therefore have to be anonymous on the review.”

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Posted 7 years ago

“The items arrived well packaged with no damage.”

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Posted 7 years ago

Hi Sounds like a good review, what could we have done to have got 4 or maybe even 5 stars? C & A Building Plastics

Posted 7 years ago

“Looks fantastic fast delivery”

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Posted 7 years ago

“Ordered on the Monday and delivered on the Wednesday very good service would recommend C&A, very good phone service will use again.”

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Posted 7 years ago

“Ease of ordering, kept me updated. On delivery day phoned again to keep me updated, couldn't fault there service.”

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Posted 7 years ago

“Excellent service with prompt delivery.”

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Posted 7 years ago

“Had what I needed at a reasonable price. Pleasant, helpful staff”

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Posted 7 years ago

“Product very good just what it said it would be As a trades person before buying the product expected delivery date would be nice as I have to answer to my customer I rang twice to get a date and each time I was fobbed off with delivery upto ten days my customer was not happy”

Helpful Report

Posted 7 years ago

Dear Art Lyn All Thank you for the feedback. We handle products that require special transportation requirements and so we have vehicles specially designed for the purpose. Our standard delivery is set on a milk round and the £24.95 does not cover the true economic cost of running the vehicles, let alone for set date deliveries. We do keep customers informed with emails and phone calls, but the transport situation is forever fluid due to new orders, staffing, vehicles, roadworks and more. We do offer as set day / time service if the timing is the key requirement to your order, and this has to be arranged specially with the sales rep on the phone. Transport will then do the costing for the running of the vehicle to meet your requirement and provide you the price for doing so. Looking at your order however the cost of achieving this would have been significantly more than the value of the goods ordered, but the option is there should you need it in future. Some customers who have extremely pressing deadline such as scenery companies will often run their own vehicles to meet the key requirement for their project, which is timing. As with all projects, the key part is to decide what is the most important aspects of the job, whether it is the actual item (people get very fussy of things like sofas), the speed at which it is received( people wait months for sofas), or the cost of the product (again sofas range from tens of pounds to thousands of pounds each). It is true, customers would like the best quality, delivered in 2 seconds time at for free, but this is not possible. It is our job to communicate the options clearly to you so you can decide what is the priority for you (quality, cost or speed) and for you to communicate with your customer and work out what is their priority. This is often a difficult task, as it requires more than simply always saying yes. Yours C & A Building Plastics

Posted 7 years ago

C&A Building Products is rated 4.8 based on 4,613 reviews