C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,624 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 31st December 2024

C Paviour

C&A Building Products 5 star review on 25th November 2024

Mr L Chaplin

C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

365

Anonymous

Anonymous // 01/01/2019

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“Great price great delivery great company.”

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Posted 7 years ago

“Bulk items came well packaged so they wouldn't be damaged in transit. Would purchase from C & A Building Plastics again.”

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Posted 7 years ago

“Excellent help over the phone, really understood my requirements”

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Posted 7 years ago

“Good service, attention to detail on the telephone order, promised delivery time correct, very helpful delivery driver. We have already recommended C & A Building Plastics to our family and friends. (You have my surname incorrectly spelt should read Carol COOPER not COPPER !) Therefore have to be anonymous on the review.”

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Posted 7 years ago

“The items arrived well packaged with no damage.”

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Posted 7 years ago

Hi Sounds like a good review, what could we have done to have got 4 or maybe even 5 stars? C & A Building Plastics

Posted 7 years ago

“Looks fantastic fast delivery”

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Posted 7 years ago

“Ordered on the Monday and delivered on the Wednesday very good service would recommend C&A, very good phone service will use again.”

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Posted 7 years ago

“Ease of ordering, kept me updated. On delivery day phoned again to keep me updated, couldn't fault there service.”

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Posted 7 years ago

“Excellent service with prompt delivery.”

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Posted 7 years ago

“Had what I needed at a reasonable price. Pleasant, helpful staff”

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Posted 7 years ago

“Product very good just what it said it would be As a trades person before buying the product expected delivery date would be nice as I have to answer to my customer I rang twice to get a date and each time I was fobbed off with delivery upto ten days my customer was not happy”

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Posted 7 years ago

Dear Art Lyn All Thank you for the feedback. We handle products that require special transportation requirements and so we have vehicles specially designed for the purpose. Our standard delivery is set on a milk round and the £24.95 does not cover the true economic cost of running the vehicles, let alone for set date deliveries. We do keep customers informed with emails and phone calls, but the transport situation is forever fluid due to new orders, staffing, vehicles, roadworks and more. We do offer as set day / time service if the timing is the key requirement to your order, and this has to be arranged specially with the sales rep on the phone. Transport will then do the costing for the running of the vehicle to meet your requirement and provide you the price for doing so. Looking at your order however the cost of achieving this would have been significantly more than the value of the goods ordered, but the option is there should you need it in future. Some customers who have extremely pressing deadline such as scenery companies will often run their own vehicles to meet the key requirement for their project, which is timing. As with all projects, the key part is to decide what is the most important aspects of the job, whether it is the actual item (people get very fussy of things like sofas), the speed at which it is received( people wait months for sofas), or the cost of the product (again sofas range from tens of pounds to thousands of pounds each). It is true, customers would like the best quality, delivered in 2 seconds time at for free, but this is not possible. It is our job to communicate the options clearly to you so you can decide what is the priority for you (quality, cost or speed) and for you to communicate with your customer and work out what is their priority. This is often a difficult task, as it requires more than simply always saying yes. Yours C & A Building Plastics

Posted 7 years ago

“Great value product, very quick response and delivered within 5 days. Thank you”

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Posted 7 years ago

“Very polite and helpful sales person on the telephone when I rang about possible delivery date. Materials well packed and delivered.”

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Posted 7 years ago

“Excellent service, communication and price”

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Posted 7 years ago

“Great service, products and delivery. Faultless!”

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Posted 7 years ago

“Went to the Gillingham location to buy a length of cladding. Paid for the item and was told it was outside. Went outside and found the item with a clearly damaged corner! Went back in to get it changed, the lad didn't seem that bothered and seemed quite put out that I had complained, although he did change it.”

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Posted 7 years ago

“Very fast response on my order, and delivered early than expected.”

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Posted 7 years ago

“Nice tidy price, good help, all delivered, did not have to chase anything, so all good.”

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Posted 7 years ago

“Professional service. Always better to phone and be told extras you might need. Internet orders don't do this. Always speak to a human who knows the products. Very good service can't fault it”

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Posted 7 years ago

“'Slick' ordering and especially Delivery”

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Posted 7 years ago

C&A Building Products is rated 4.8 based on 4,624 reviews