C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,621 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 31st December 2024

C Paviour

C&A Building Products 5 star review on 25th November 2024

Mr L Chaplin

C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout keeping me fully informed on the status and delivery of my order. Great product - will use again.”

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Posted 6 years ago

“Excellent product, fast delivery”

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Posted 6 years ago

“kept me notified of the delivery date and the parts that were out of stock. All good thanks”

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Posted 6 years ago

“A excellent service from placing order to delivery”

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Posted 6 years ago

“I ordered some Polycarbonate sheeting for my new greenhouse / shed. I was a good price and was delivered a couple of days after the order. As ever a prompt service with good prices.”

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Posted 6 years ago

“Great small business , reasonable prices . Good delivery service !”

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Posted 6 years ago

“Great service and a great product we purchased.”

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Posted 6 years ago

“Really good product range, normally shop at Gillingham branch. Recently placed an online order, really good service.”

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Posted 6 years ago

“Customer service was good at all times. I was kept up to speed before during and after delivery”

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Posted 6 years ago

“Great service from the sales department and your driver. As this was the first time I had used these products myself I didn't get my order correct straight away and had to add to my order a couple of times. This was very straightforward due to your staff who were very helpful and supportive. Many thanks”

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Posted 6 years ago

“I am very pleased with the product - 25mm polycarbonate sheets. Arrived just when I wanted them - driver communicated well and was helpful. But I did not receive promised free football and was disappointed at the delivery costs quoted for a few small extras I considered buying after initial delivery. So I made do with "off-the-shelf" parts from B&Q instead.”

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Posted 6 years ago

“quick and realiable services, value for money.”

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Posted 6 years ago

“Good Communication on the status of the order. Outstanding delivery waiting time. I would w/o hesitation recommend this vendor”

C&A Building Products 4 star review on 16th July 2018

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Posted 6 years ago

“Very fast service and great material”

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Posted 6 years ago

“kept waiting for ages invoice was made to the wrong company, staff were rude and I had to load my own vehicle and I was just left in the car park. No courtesy by the staff what so ever.i d rather pay more for my products and have some decent polite service. I m amazed this company is still trading I ll never use them again”

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Posted 6 years ago

Thank you for your feedback, I have looked into your order and notice that the order was generated from a quotation issue to you 3 days before you collected however the incorrect details was not queried until we had processed the order. Once an order is invoiced it is very hard to change the details, invoices are locked and can not be deleted as these are tax statements. With regards not receiving any assistance, we do not load customers vehicles for them for a couple of reasons 1) the possibility of damaging the customers property 2) safety reasons for loading and security as this is down to the customer. However had you required any assistance in holding materials then we would be happy to help. Your order consisted of lengths of guttering and a couple of boxes of accessories and this type of order does not normally require any assistance especially with our regular traders, I notice you are listed as a company on your invoice. With regards the time taken, your ordered 170 gutter brackets and these have to be counted. Looking at the time stamps it took around 15mins to process, pick and invoice the order although this is slower than we would like ensuring the right materials and qty is the priority and sometimes this does mean it takes a little longer. I hope this helps explain how and why things are done in a certain way. With regards your comment that you are amazed we are still trading well this is our 50th anniversary and we have many 1000's of satisfied customers but sometimes it seems we don't get it quite right

Posted 6 years ago

“Short order wasn't worth the journey back to pick the item up , got over problem shouldn't have to but would check everything before signing if I ever use you again”

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Posted 6 years ago

“bought two sheets of 2mm thick plastic in white (2.440mm X 1.220mm) which i though were pretty expensive at nearly £30 each (not incl VAT)... service was good though, but I did not get my free gloves (for spending over £50)... which I only remembered after getting home and unloading the stuff... PS: why is it that you cannot get a simple right-angle corner extrusion in differing sizes in 2.5m lengths???”

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Posted 6 years ago

“If the wall plates for my car port were not out of stock for such a long time this would have been a 5 star review. Having said that the communication between them and me was good. When I phoned every one was very courteous and the answers to my questions were spot on. They even allowed me to add some parts to the order. The delivery driver was also very kind and considerate. He could not have been more helpful. I will use them again.”

C&A Building Products 4 star review on 12th July 2018

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Posted 6 years ago

“Fast delivery, Good product, Very helpful delivery driver and staff.”

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Posted 6 years ago

“Polycarbonate roofing arrived exactly when promised. Good communication from company. Delivery man polite and friendly.”

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Posted 6 years ago

C&A Building Products is rated 4.8 based on 4,621 reviews