C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,613 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd October 2024

S Booth

C&A Building Products 5 star review on 27th August 2024

Mr E Arthur Weatherley

C&A Building Products 5 star review on 7th August 2024

A Davenport

C&A Building Products 5 star review on 30th June 2024

J Benn

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good product, a personalised service and follow up call after my delivery was made ( on time exactly at my request)”

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Posted 7 years ago

“I felt that I had a personalised service”

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Posted 7 years ago

“Stir location in Gillingham for me is good and within 25 minutes drive, the product was available from stock although I had to collect because your delivery date was to long”

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Posted 7 years ago

“Good product, excellent price, waited for C&A's own transport rather than courier, no problems. Gary (driver) gave good communication and was very professional. Many thanks, would be happy to use again if required. Ian. C”

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Posted 7 years ago

“Fair prices,quick delivery”

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Posted 7 years ago

“Made up for the delivery mistake with a refund and some spare blades for the razor.”

C&A Building Products 4 star review on 17th June 2017

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Posted 7 years ago

“Delivered on time great service B Roper”

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Posted 7 years ago

“Size available and good value and quality”

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Posted 7 years ago

“From the start of ordering to receiving the materials everything was simple , a phone call regarding a misplaced item (which was removed from the list )to the delivery driver keeping me informed when my materials would be delivered”

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Posted 7 years ago

“Very pleased with the products I purchased. The delivery service was excellent .The only small problem I had was that 1 item was wrongly dispatched even though I ordered the correct part.The delivery driver sorted the problem out the next day and the correct part was received the following day. I would have no reservations about using C&A again.”

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Posted 7 years ago

“All went together very well”

C&A Building Products 5 star review on 5th June 2017

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Posted 7 years ago

“Good communication from C & A, good quality product.”

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Posted 7 years ago

“Great product range at fantastic prices. Unbeatable service.”

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Posted 7 years ago

“Good price. Very quick delivery. Website easy to find things.”

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Posted 7 years ago

“Very easy to deal with good product fantastic delivery man. Would use again and can recommend”

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Posted 7 years ago

“Helpful staff and helpful, friendly drivers”

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Posted 7 years ago

“The wrong item was sent and C&A refused to fulfill the order having acknowledged it was their error. It was only when I threatened legal action that the order was fulfilled. Good product, really poor customer service.”

Helpful Report

Posted 7 years ago

Dear Mr Campion Thank you for the review, We are glad that you like the product and are sorry that you have had a bad experience. From the notes that are on the system I can see that the wrong colour was dispatched initially, and this reviews is from the reissued parts. We have identified a couple of the members of staff that you have had dealings with and those who picked the order, and will be holding interviews with them and remedial actions. I can but apologies on behalf of the company for this unusual and unsatisfactory transaction. Yours C & A Building Plastics

Posted 7 years ago

“I managed to do the window ok with what I had with only 1 join.”

C&A Building Products 4 star review on 30th May 2017

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Posted 7 years ago

Dear Mr Reader Thank you for this Review and the photo, I have quickly looked into this and can see that these items went on carrier for you. I am getting the dispatch notes pulled from the warehouse with the consignment number. Looking at the list of the materials I would anticipate that there would have been 2 bundles and it sounds like you have only received one if you only have half the number of boards. Can you please confirm this in an email to cs@cabp.co.uk while I get the paperwork pulled. Yours Chris C & A Building Plastics

Posted 7 years ago

Dear Mr Reader I believe one of our sales representatives have been in touch, and we hope this has resolved your issue satisfactorily. We hope that you may amend the review in light of our customer service provided. Yours C & A Building Plastics

Posted 7 years ago

“i was greeted by excellent telephone manner when i rang to enquire. knowledgeable and helpful staff. items ordered were delivered promptly. many thanks.”

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Posted 7 years ago

“First time I have used C & A . They were very helpful on the phone as I have had problems getting caramel guttering fittings. The quality is first class and the service was 100%. Delivery was next day. Ido have a second project coming up and I WILL place the order with this company. Nice to see a company still looks after their customers. Thank you.”

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Posted 7 years ago

C&A Building Products is rated 4.8 based on 4,613 reviews