Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,522 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic piece of kit, worth every penny and with the battery promo worth £150 it’s a no brainer!”

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Posted 1 year ago

“Good service with an excellent price. I wouldn’t hesitate to buy from them in future.”

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Posted 1 year ago

“Excellent service and quick delivery would buy again.”

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Posted 1 year ago

“DHL delivery company can’t find an address where there’s 8 cottages on a lane and outs has two nos as you walk up the path Wait in lost half a day as they didn’t contact me until two hrs after delivery time Sat nav’s ? Mob no ? Are we in the dark ages? Communication is key 🤔”

Helpful Report

Posted 1 year ago

HI, Thanks for your feedback. Sorry to hear of this trouble with your delivery. We would always assist and chase deliveries up if we are contacted directly. If you haven't gotten in touch directly, please contact us and advise your order details. We can review the delivery issue, offer feedback to our carrier on the service provided and ensure any problem with your delivery is looked into. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Always excellent service.”

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Posted 1 year ago

“A hot water tank was purchased and fitted by my Kitchen fitters . It wasn’t even used a whole year and it packed up . Contacted customer services, after going backwards and forwards they came back and said the tank had to be replaced by me because I contacted them a day after the warranty period was up. Tank that cost us nearly £300 packed up within the year and it wasn’t even fitted and used for the whole year . Will not be buying from this company again.”

Helpful Report

Posted 1 year ago

HI, Thanks for your feedback. We have reviewed your case using references you shared with your feedback. Sadly in this case the product wasn't supplied to you directly, but a 3rd party. Due to the length of time since the item was purchased it was out of warranty at the time of your contact. Regardless our friendly team spent time advising ways you might clear the fault and we assisted you as much as they could. Sadly once a fault was determined, and confirmed that the product was out of warranty we could only suggest purchasing a replacement. We thank you for your understanding of our position. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Without a glitch and super speedy. 👏”

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Posted 1 year ago

“Very cool”

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Posted 1 year ago

“The twin shower pump is every bit as good as was described. I purchased it to replace a Watermill pump I had used for a long number of years. It was easy having it fitted as the instructions were very easy to follow. The delivery was very quick and the pump was very well packed.”

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Posted 1 year ago

“Had to call The company as the sensor light I purchased didn’t work - got a full refund with ease. I purchased this light for the look and how it works . It was very easy to put up. The disappointing part is that it’s absolutely rubbish in the evenings for light. It’s supposed to use the daylight to give the light for the evening , but as you can see it doesn’t work for the evening. Took an actually photo at 7.20pm and as you can see - no light .”

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Posted 1 year ago

HI, Thanks for your review. Sorry that the product supplied wasn't up to scratch on this occasion. Glad to hear that our team responded well, and gave you a full refund when we were contacted. It's disappointing you gave the service a 1 star review despite this. We would appreciate it if you would reconsider your rating of our service. If we can assist you further in way, please do get in touch. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Great service let me know exactly where my parcel was at any given time.”

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Posted 1 year ago

“Very pleased with all aspects of the purchase.”

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Posted 1 year ago

“Prompt delivery and competitive price, will use this company in the future”

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Posted 1 year ago

“Great deals, items always arrive on time.”

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Posted 1 year ago

“exactly what you expect from stanley at a great price”

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Posted 1 year ago

“Bought a trolley sprayer for the garden.very good purchase quick delivery and good price.”

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Posted 1 year ago

“I wanted to buy my daughter this Wolf Garten Weeding and Scraper set to help her keep the paving weed-free at her new house. The brush scraper and handle were freely available at a wide range of prices, some extraordinarily high BuyaParcel proved the most competitive and delivered free, a great deal. The three items arrived quickly, well packed and in mint condition. Very pleased with mynpurchase and my daughter is delighted with her gift.”

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Posted 1 year ago

“Arrived on time with updates and no issues at all with the hot water tank”

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Posted 1 year ago

“I have ordered before and Will again. Always a great service, thank you”

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Posted 1 year ago

“great price and fast delivery”

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Posted 1 year ago

Buy A Parcel is rated 4.6 based on 10,522 reviews