Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had zero problems ordering, and had good service from Buyaparcel”

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Posted 1 year ago

“A***************”

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Posted 1 year ago

“Fast Delivery, worked perfectly and price was great!”

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Posted 1 year ago

“Just excellent to shop with, can't fault them at all, love the product and came well packaged. Thank you.”

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Posted 1 year ago

“I was very impressed with the prices and delivery overall. I bought stuff from the sale/clearance and was more than happy with the quality, price and delivery. I would buy again from this company. Suggest buyaparcel uses a different review site. This review site cannot even recognise the words 'again','uses' - most people would give up after half a sentence of writing a review.”

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Posted 1 year ago

“Delivered promptly and in good condition, thanks!”

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Posted 1 year ago

“If only all online sellers’ service was like this. Item delivered as promised and works as expected. What’s not to like?”

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Posted 1 year ago

“Reasonable price fast delivery excellent service”

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Posted 1 year ago

“poor poor delivery service, the parcel was late and had to virtually beg for my parcel because codes were not sent, will not use these again.”

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Posted 1 year ago

HI, Thanks for your feedback. We have reviewed your delivery and see it was delivered to a service point. Sorry to hear you had trouble collecting and that it arrived late. If you ever have a problem like failing to receive your collection code, please do get in touch with our friendly team. We can arrange for a new code to be sent and would be happy to assist you with such problems. We are at least pleased to hear you did get your delivery in the end. If you would like to discuss this problem further, please do get in touch with us. Kind regards, buyaparcel customer services.

Posted 11 months ago

“Arrived quickly. And it is what I ordered.”

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Posted 1 year ago

“Good pricing and prompt deliveries”

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Posted 1 year ago

“Much improved item in a vibration aspect. At a lower price than other retailers. Plus fast delivery service”

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Posted 1 year ago

“Must be over a year I have looked at these and thought her might help but do really need ! No after my purchase my thought pattern is Jesus if that went tomorrow I would buy another . Work smarter not harder”

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Posted 1 year ago

“Goods as described, at a competitive price and arrived promptly. So has to be 5 stars.”

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Posted 1 year ago

“Fantastic piece of kit, worth every penny and with the battery promo worth £150 it’s a no brainer!”

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Posted 1 year ago

“Good service with an excellent price. I wouldn’t hesitate to buy from them in future.”

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Posted 1 year ago

“Excellent service and quick delivery would buy again.”

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Posted 1 year ago

“DHL delivery company can’t find an address where there’s 8 cottages on a lane and outs has two nos as you walk up the path Wait in lost half a day as they didn’t contact me until two hrs after delivery time Sat nav’s ? Mob no ? Are we in the dark ages? Communication is key 🤔”

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Posted 1 year ago

HI, Thanks for your feedback. Sorry to hear of this trouble with your delivery. We would always assist and chase deliveries up if we are contacted directly. If you haven't gotten in touch directly, please contact us and advise your order details. We can review the delivery issue, offer feedback to our carrier on the service provided and ensure any problem with your delivery is looked into. Kind regards, buyaparcel customer services.

Posted 11 months ago

“Always excellent service.”

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Posted 1 year ago

“A hot water tank was purchased and fitted by my Kitchen fitters . It wasn’t even used a whole year and it packed up . Contacted customer services, after going backwards and forwards they came back and said the tank had to be replaced by me because I contacted them a day after the warranty period was up. Tank that cost us nearly £300 packed up within the year and it wasn’t even fitted and used for the whole year . Will not be buying from this company again.”

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Posted 1 year ago

HI, Thanks for your feedback. We have reviewed your case using references you shared with your feedback. Sadly in this case the product wasn't supplied to you directly, but a 3rd party. Due to the length of time since the item was purchased it was out of warranty at the time of your contact. Regardless our friendly team spent time advising ways you might clear the fault and we assisted you as much as they could. Sadly once a fault was determined, and confirmed that the product was out of warranty we could only suggest purchasing a replacement. We thank you for your understanding of our position. Kind regards, buyaparcel customer services.

Posted 11 months ago

Buy A Parcel is rated 4.6 based on 10,476 reviews