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Buy A Parcel Reviews

4.6 Rating 10,476 Reviews
91 %
of reviewers recommend Buy A Parcel
4.6
Based on 10,476 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Buy A Parcel Reviews

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Great price and great service. The parcel was delivered promptly and the product was as described.
Helpful Report
Posted 1 year ago
The second time of ordering salt for our water softener and definitely will be continuing to order. Excellent price and very quick delivery.
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Posted 1 year ago
A great price, delivered on time great product.
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Posted 1 year ago
Easy ordering process, very prompt delivery, good price. Excellent product
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Posted 1 year ago
Item competitively priced. Arrived promptly and all as per description.
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Posted 1 year ago
I called Buy A Parcel to enquire about the product I was interested in and the girl I spoke with was very polite and helpful. She confirmed the item I was looking at was indeed what I needed, I placed the order and two days later it arrived on time and in perfect condition. Great service from Buy A Parcel.
Helpful Report
Posted 1 year ago
Good quality kitchen tap, extremely reasonable ! Ordered from Buy A Parcel at least 8 times in 12 months & always excellent customer service from ordering to delivery
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Posted 1 year ago
Great price, fast delivery product was exactly as advertised, would definitely buy from them again.
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Posted 1 year ago
Sells products on Amazon and have delivered different items then won’t arrange delivery of the correct items. Plus say they don’t sell or stock the correct item. When it’s clearly displayed on their website! I would avoid this company at all costs.
Helpful Report
Posted 1 year ago
HI, Thanks for your feedback. We would like to look into your case and assist where possible. There aren't any references provided with your review to allow us to look into this further. Please could you get in touch with us with your order details so that this issue can be looked into. Kind regards, buyaparcel customer services.
Posted 11 months ago
Bought as a gift,loves it ! Compact and sturdy.
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Posted 1 year ago
spot on ..............
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Posted 1 year ago
Got on time, Usefull company.
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Posted 1 year ago
Good service from the company only to happy to help
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Posted 1 year ago
Ordering from Buy a Parcel was simple and finding what I was looking for was easy. On ordering there was an issue with the item not being in stock. Communication about the issue with the out-of-stock item was very good and I was offered the option of a refund or I could wait until the item was back in stock. I was kept up to date throughout my wait and was finally informed it was back in stock and dispatched. I would like to thank Annemarie and Christine for their updates and communication throughout the whole process.
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Posted 1 year ago
Goog quality
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Posted 1 year ago
good trader good prices A1
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Posted 1 year ago
We’re taught that if something looks too good to be true, it probably is. Unless it’s Buy a Parcel. Almost unbelievably good!
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Posted 1 year ago
Bought as required replacement. No further comment.
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Posted 1 year ago
More than happy with the seller and the item . And the delivery was on time. Nice easy transaction.
Helpful Report
Posted 1 year ago
I have still not received my item or a refund despite writing several e mails to customer service so am not happy as you can imagine
Helpful Report
Posted 1 year ago
HI, Thanks for your feedback. Thank you for providing your order reference with your review. We have looked into you delivery, your order was delivered the day following your order. We have attempted to find contact from yourself using details from your order, but unable to locate any emails or communications. If you have had trouble locating your delivery, we would like to assist you. You can email us websales@buyaparcel.com or give us a call on 01502 473 025. Kind regards, buyaparcel customer services.
Posted 11 months ago
Buy A Parcel is rated 4.6 based on 10,476 reviews