Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,477 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick prompt delivery. Easy to order, no fuss”

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Posted 2 years ago

“Quick efficient service and competitive prices”

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Posted 2 years ago

“speedy delivery, no issues what so ever, excellent”

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Posted 2 years ago

“Very impressed was packed beautiful ,would buy again very pleased.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Came when they said it would , and as described.”

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Posted 2 years ago

“My first purchase from this company, very pleased with the items, price and fast efficient service.Would be happy to buy from again ....thanks!”

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Posted 2 years ago

“Excellent service. Wouldn't hesitate to use again.”

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Posted 2 years ago

“Bought tree saw promptly delivered and it works well.”

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Posted 2 years ago

“Very good company to deal with Good prices and quick delivery”

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Posted 2 years ago

“Great price and delivery”

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Posted 2 years ago

“Very efficient ordered and delivered within afew days. All intact and working.”

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Posted 2 years ago

“Needed replacement engine for old electric shower . Buy a parcel was cheapest , arrived on time and correct replacement so easily swapped out”

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Posted 2 years ago

“Quick delivery, however, slide action of saw is not smooth. Although manual states saw is set up in factory, mine is cutting nowhere near square. Will require adjustment, bit annoying.”

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Posted 2 years ago

“Absolute rubbish!!! Yes I paid for a new Triton shower, but it was apparently delivered to the wrong address. So far NO-ONE from buy a parcel or DHL have been anywhere near my house to give me this shower, which cost me £200.00, or to give any explanation as to what is going on. I have signed a form to this effect, but absolutely no response”

Helpful Report

Posted 2 years ago

Hi Roger, Thanks for your review. We have looked into your case. It appears our team have been trying to work with you. Because you are in direct dispute with the carrier, we require you to sign a denial of receipt form to help resolve your order issues. Our most recent communications with you, you were refusing to sign the form for us. We sent a reply asking you to reconsider as we really want to help resolve any issues with your order. Unfortunately, it doesn't seem we have had a reply since. Perhaps if you did decide to return the form, it didn't make it to us. Do consider signing the form or sending it again. Once we receive a copy of the form, we will be in a position to assist you further. If you require any support or help with how to get the form signed, do give us a call, our team would be happy to help. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Item had a small fault which they gave me a small refund.”

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Posted 2 years ago

“Very good service and prompt delivery.”

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Posted 2 years ago

“Great service , all as described”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,477 reviews