Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,477 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as described and delivered promptly.”

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Posted 2 years ago

“Great service, great product 👍”

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Posted 2 years ago

“Good fast service and competitive price”

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Posted 2 years ago

“Great service. Very prompt”

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Posted 2 years ago

“Buy the Makita battery trimmer has been one of my best purchases as a carpenter/joiner, I have made an assortment of custom plates to fit on to the bases and they work perfect. The base is rock solid and a great buy would highly recommend.”

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Posted 2 years ago

“All went smoothly, highly recommended.”

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Posted 2 years ago

“Slight delay in delivery due to stock but only 1 day later than expected so not to bad. Would use again.”

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Posted 2 years ago

HI Ashley, Sorry no one has been in touch as of yet. It appears we were due to reach out to you today. Sadly when shipping your order there was an issue with the stock, which means your order couldn't be shipped. We don't have further stock at the moment. It appears we are expecting more stock to be available within a few days. A large delivery that includes stock of the item you ordered is being checked and booked in as we write this to you. Please could you contact us at your convenience and advise if you would like to wait for stock or receive a full refund. We would understand if you would prefer a full refund. Sincerely sorry about this delay with your order. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Excellent price and super fast delivery. Can't fault them!”

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Posted 2 years ago

“Purchased Bosch tool bag,which was dispatched promptly and must say the service I received was excellent.”

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Posted 2 years ago

“Great delivery, price and customer service 👍🏼”

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Posted 2 years ago

“Excellent service and prices”

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Posted 2 years ago

“My Dewalt grinder arrived promptly and I am satisfied with it”

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Posted 2 years ago

“Good price, very prompt delivery with clear communications. Would definitely buy from again.”

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Posted 2 years ago

“Great price and quick delivery”

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Posted 2 years ago

“Quick delivery polite man”

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Posted 2 years ago

“Was a little sceptical of ordering from a new company but they had the best price for the concealed Cistern I wanted to purchase. I needn’t have worried, great communication, super speedy next day delivery, item well packaged and perfect. Thank you!”

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Posted 2 years ago

“Good price and service”

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Posted 2 years ago

“Excellent service, prompt delivery. It might have been a small item but it solved a problem.”

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Posted 2 years ago

“Purchased a power tool battery which failed after 1 use , contacted Buy a Parcel and the first response was very swift , however once it was established that the battery was faulty it was very difficult to get a reply to my emails asking for their returns procedure , once I'd got that information I returned the battery and was told a refund would be issued within 10 days , almost 2 weeks later with no refund and several unanswered emails I managed to get through to customer services and was told by an incredible coincidence that my refund was processing that very same day I did eventually get my refund but it was a lot more difficult and long winded than needed , in short I won't be buying from this company again.”

Helpful Report

Posted 2 years ago

HI, Sorry to hear your refund is delayed and you haven't had responses to messages. Please can you advise some details about your order so that we can look into this issue and ensure it is addressed? Kind regards, buyaparcel customer services.

Posted 2 years ago

“Love Buy A Parcel. Will more often than not beat competitors on price. Items are always well packed and arrive exactly instructed. I always feel confident of a good standard of service and I know that if I have a problem it will be resolved promptly.”

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Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,477 reviews