Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery punctual. well packed and received in good time”

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Posted 1 year ago

“Good service. Great value.”

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Posted 1 year ago

“Bought a number of tools here, always fast delivery and keen prices”

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Posted 1 year ago

“Got what I ordered prompt and on time very good service.”

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Posted 1 year ago

“Leaf- blower works well and I bought it because I already own a Dewalt drill & impact driver and believed that the same batteries could be used to operate the blower. However, the product description did not make it clear that I needed to buy a more powerful and very expensive battery. Turned out to be a very expensive purchase.”

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Posted 1 year ago

“An absolute joke offers! Spending £400 to get 3% discount.”

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Posted 1 year ago

Hi Marius, Thanks for your feedback. We have looked into our recent offers, we are unable to find one that is specifically a 3% discount. Although we have had some excellent offers on recently. Such as 5% off any order made over £100 and various other great offers put out throughout the year. We will also have more excellent offers coming throughout 2023 our customers will be able to take advantage of. Please keep an eye on our website for the latest offers and deals. Please do get in touch with us, as we would love to look into this issue for you and understand what offer you have been viewing. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Decent company with a fair range of equipment and choice, my only complaint is I feel that their prices are not always lower than other companies”

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Posted 1 year ago

“Shower delivered quickly”

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Posted 1 year ago

“A good service that supplies a surprising range of goods at competitive prices. Good delivery times too! What's not to like?”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Delivered quickly. Good price. Could get the part I needed. What more could I need!”

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Posted 1 year ago

“Efficient service!”

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Posted 1 year ago

“As ordered and arrived quickly.”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Ideal for my needs. Robust, easy to handle and good value for money. Plus, having a pair provides a choice between light and heavy-duty trimming.”

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Posted 1 year ago

“Very good service and very fast delivery”

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Posted 1 year ago

“Good company to deal with, leaf blower arrived quickly, but unfortunately was fit for purpose so had to return which was very easy, and would recommend buying from them.”

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Posted 1 year ago

HI Peter, Sorry to hear your purchase was faulty, but very pleased to hear our return process was easy for you and that you would recommend buying from us still. Please would you consider updating your review? As we feel 1 star is more for the tool due to the fault, and your feedback implies the service you received from buyaparcel was worthy of more than 1 star. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Sadly the Item never arrived”

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Posted 1 year ago

HI, Sorry your order didn't arrive. However we can see our friendly team quickly resolved the issue for you, providing the option to send the order again or refund you. A full refund was issued for you. We hope our excellent customer service and your refund went some way to making amends for this issue. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Never again Parcel still not arrived and struggling to get refund”

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Posted 1 year ago

Hi Sharon, Thanks for your feedback. Sorry to hear you are unhappy. We have to say having looked into your order we are unsure why this review is negative. It appears your order was delivered successfully several weeks ago with a photo of handover provided by our carrier, so we feel confident delivery was made. There is no record you have been in touch to advise you didn't receive your order or request a refund. If you would like to discuss this issue, please do get in touch with our friendly customer service team. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Extraordinary service. Great product at the best price I could find anywhere online and to top it all off, my order was in my hands at 830am the day after I placed it... witchcraft ! 😆 I will surely use these guys again !”

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Posted 1 year ago

Buy A Parcel is rated 4.6 based on 10,476 reviews