Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, the tool i ordered arrived quickly via courier and was very reasonably priced.”

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Posted 1 year ago

“Fast, hassle free service”

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Posted 1 year ago

“Very fast despatch”

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Posted 1 year ago

“Very nice item. Seems to be good quality. Smooth transaction with no problems. Would use the seller again. Many Thanks”

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Posted 1 year ago

“Excellent service. Kept informed and delivered promptly as promised”

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Posted 1 year ago

“Great service and prompt delivery. Would recommend. Pricing and quality very good.”

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Posted 1 year ago

“Great Service the item arrived as scheduled the next day. All good with the chasing machine, a great piece of kit”

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Posted 1 year ago

“Ordered online and waited, as instructed, for a text to say it was ready for collection. This was not forthcoming and, after 5 days, decided to drive to the warehouse where we were told it had been there for 4 days. Said we were waiting for a text, that prompted a response that their computer system was rubbish.”

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Posted 1 year ago

“Extremely poor service..... Bought an item that advertised as in stock with a delivery in 48 hours... to then be told that it wasn't instock, given an ETA of a week later which has now passed, no further ETA, requested to change my delivery address due Christmas closure at my place of work, not able to assist despite the issue being and their end. Their advice was to cancel the order.... not acceptable...”

Helpful Report

Posted 1 year ago

HI, Sorry your experience wasn't good. Occasionally our team go to prepare orders and find stock missing or damaged. This seems to be what happened with your order. Due to the nature of some online payments , we can only ship to the original delivery address requested by the customer, to ensure all necessary protections on the transaction are there for our customers and ourselves. Because you required shipping to an alternative address, our team would have suggested cancellation/refund and re-ordering as the best option we could provide. Stock issues like this would be an inconvenience, we are sincerely sorry for any caused. We endeavour to improve our systems all the time, to reduce incidents like this to an absolute minimum. Kind regards, buyaparcel customer services.

Posted 1 year ago

“I received my combi care scale inhibitor in a very short time, it was easy to install and does exactly what it is meant to do. Excellent product with an excellent price.”

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Posted 1 year ago

“Very good and quick service”

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Posted 1 year ago

“Very happy, I get my parcel on time”

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Posted 1 year ago

“Excellent service all round. A great product and a price that was well below any others I could find.”

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Posted 1 year ago

“Excellent service, great price, speedy delivery”

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Posted 1 year ago

“Horrible service, very bad and rude customer service, they advertise as 24h other courier delivery now is over a week and my gift for my brother isn't here It's a joke Avoid”

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Posted 1 year ago

HI, Apologies your order arrived a day later than estimated. Sadly December is a time where we see more carrier delays that usual, particularly this last festive season. We can't see that you have been in touch with us, please do contact us to discuss the quality of customer service you describe. As our team are often praised for their quality of customer service we would like to look into this further. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Best price and service on the internet great doing business with you”

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Posted 1 year ago

“Great price very good product good customer service”

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Posted 1 year ago

“Great saw kit at a fantastic price from buyaparcel with quick delivery. a++++++++”

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Posted 1 year ago

“The price from Buy A Parcel was unbeatable and the delivery was very quick. Everything you could ask for.”

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Posted 1 year ago

“excellent item”

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Posted 1 year ago

Buy A Parcel is rated 4.6 based on 10,476 reviews