Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,477 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an Arch way from byaparcel and it arrived but with some damage, I notified them and it was replaced within a few days the service could not of been better Thank you.”

Helpful Report

Posted 2 years ago

“They didn’t have in stock what they sold me even though it said in stock which then took about 2 weeks to come. Once it came it wasn’t DT7943 like I’d ordered, it was the set in the big flat case (that doesn’t fit in my draws which is the reason why I wanted the exact same one as I had before). By the time I’d already spoken to them through email about them not having any in stock and I’d have to wait another week I couldn’t be bothered getting in touch with them again to send them back. VERY disappointing service, when they didn’t even get in touch with me to say we can’t get the one you ordered but we’ve got this option instead, no , they just sent the one I didn’t order….”

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Posted 2 years ago

“I love this, unfortunately the packaging arrived damaged and one bit was missing. Due to the winds the arch I was replacing had come down so a "fixed" it, almost invisibly and put it right up.”

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Posted 2 years ago

“Over a week to deliver!!”

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Posted 2 years ago

“Excellent range of products, found exactly what I required and were very quick with delivery. Would recommend”

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Posted 2 years ago

“I paid them some money, a few days later a parcel arrived.”

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Posted 2 years ago

“Great service. Item was as described. I was gutted as it did not fit my shower.”

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Posted 2 years ago

“Whatever I have ordered through this company has arrived very quickly and well packed. Very pleased.”

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Posted 2 years ago

“We received our item on the 14th of February and due to personal circumstances the item was not opened until this weekend just gone. Carry case was damaged and plug inside has bent pins and faulty. Rang customer service and because this was not inspected within 48 hours of delivery, they won't do anything about this. Not very good service - now left with a faulty item that cannot be used.”

Helpful Report

Posted 2 years ago

Hi Kelly, Thanks for your review. Management are aware of your case and it has been discussed with them. They have advised due to the length of time since ordering and delivery, unfortunately we cannot honour claims for items arriving damaged or missing. We require notification within 48 hours of delivery, as we cannot take responsibility for the security and care of a shipment once it has left the posession of the carrier. We hope you are understanding, Kind regards, buyaparcel customer services.

Posted 2 years ago

“Great online service. very speedy delivery and first class product.”

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Posted 2 years ago

“Very helpful. Item arrived as described.”

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Posted 2 years ago

“Quick delivery. Happy with the purchase. Would use this site again.”

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Posted 2 years ago

“First time I have used buy a parcel. Ordered a shower valve. Needed some technical information which was supplied very quickly. Quality of product received is excellent. Great price. Free delivery within 2 days. I am just about to order again. Would definitely recommend.”

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Posted 2 years ago

“Quick and easy delivery, arrived on time, well packed for protection.”

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Posted 2 years ago

“Received quickly . I decided to return x2 -12ah dewalt batteries .returned with no fuss and they even collected the return for me . Perfect customer service . Thank you”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Easy to order, delivered promptly, good communication”

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Posted 2 years ago

“Not much to say realy, the parcel was delivered on time and in good condition.”

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Posted 2 years ago

“Great prices and timely delivery. What more could you ask for?”

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Posted 2 years ago

“Best price I could find anywhere and really fast dispatch/delivery thank you!”

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Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,477 reviews