Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The main reason I bought from Buy A Parcel was the useful information about which replacement to buy for an older Triton shower. The shower unit was easy to fit, thank you. The price was among the lowest and it was delivered in reasonable time. The shower works very well and looks good. I can highly recommend the company and product.”

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Posted 1 year ago

“Great product great service thank you.”

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Posted 1 year ago

“Great prices. Great delivery. No problems.”

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Posted 1 year ago

“Very slow delivery not sure if item was brand new few marks on it”

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Posted 1 year ago

Thank you for taking the time to review buyaparcel. We are sorry to hear about the slow delivery and that the item was not brand new as you expected; we understand this can be very disappointing. It appears your order was made using the slower, free delivery option. We will pass your feedback onto our team and look into the free option being faster in future. We do offer a faster, premium delivery service at a very affordable price of £2.99 should you need a faster delivery. We are quite concerned your order arrived with marks, this leaves us worried it has suffered damage in transit or storage, and would like to resolve with you. Please do get in touch directly and we will work with you to sort this. Thank you again for your review, Kind regards, buyaparcel customer services.

Posted 1 year ago

“Customer service at its best. Ordered the wrong item. Full refund. Thx. Barry Woods.”

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Posted 1 year ago

“Bought a dewalt chain saw from these guys, battery and charger was missing. Said they they had put it in the box but clearly says on the Box it comes with no battery and charger. Sent email with photos etc.. no response back.”

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Posted 1 year ago

Thank you for letting us know about your experience with buyaparcel, Peter. We appreciate your feedback. It appears when you were last in touch we advised the included battery and chargers would have been added here in-house, and asked you to have a check in the box as the battery and charger would have been placed in there by our packers, despite the print on the box advising these weren't included from the factory. It appears we received no further contact from you after this, so we would have assumed you managed to locate the items you were concerned were missing due to the print on the box. Please do get in touch if you require further assistance. Kind regards, buyaparcel customer services.

Posted 1 year ago

“I am impressed and happy with my new welcome door mat it cheers me up everytime I come home... its a good size ..and never gets water logged ..love it x”

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Posted 1 year ago

“I have been a committer and serial purchaser from Buy A Parcel who invariably has in stock, the high-quality tools or items I am seeking and always at a competitive price, and no additional costs for postage and delivery within 24-48 hours. What is not to like? They are my default specialist tool provider and always give the best service possible and update me regularly with timely correspondence on the shipment or availability of my purchases. Highly recommended supplier.”

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Posted 1 year ago

“Cheaper than my trade price elsewhere”

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Posted 1 year ago

“Very pleased with the price , the product and the service.”

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Posted 1 year ago

“Website is clear and easy to use with a fast delivery.”

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Posted 1 year ago

“Purchased at a good price and delivered on time”

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Posted 1 year ago

“Good prompt service. Would use again. Well done Buyaparcel.”

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Posted 1 year ago

“Really good service from buyaparcel. Best price on the internet. A really good selection of options. Will be buying from them again soon”

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Posted 1 year ago

“I'm absolutely satisfied so far.”

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Posted 1 year ago

“best price i could find for a new shower valve, came quickly and is working great-will use again”

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Posted 1 year ago

“Bought router cutter set, and the courier Evri delivered to the wrong address. After finally locating my parcel at another address, I found it damaged inside. Not happy, I don't think Buyaparcel Was to blame, other than using an abysmal courier as this wasn't my first issue with Evri. I will always try to avoid buying from companies using this courier going forward.”

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Posted 1 year ago

“Brilliant product & delivery, thank you”

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Posted 1 year ago

“Arrived before originally dated very good value for money definitely recommended”

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Posted 1 year ago

“Super rrrrrrrr”

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Posted 1 year ago

Buy A Parcel is rated 4.6 based on 10,476 reviews