Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,483 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,483 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Tell us how Buy A Parcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great firm to buy from, thanks”

Helpful Report

Posted 2 years ago

“Very pleased with the service and item dispatched promptly. Would definitely recommend”

Helpful Report

Posted 2 years ago

“Ordering was easy,i was informed when item would be shipped and also once it was out for delivery,great service great price and fast delivery”

Helpful Report

Posted 2 years ago

“As a company I have no complaints but sadly the tool box I purchased was not fit for the job but you are in the process of putting it right .”

Helpful Report

Posted 2 years ago

“Excellent prices and Service”

Helpful Report

Posted 2 years ago

“Fairly quick delivery, but I think the advertising is misleading and the customer service unhelpful.”

Helpful Report

Posted 2 years ago

“Great service”

Buy A Parcel 5 star review on 8th December 2021

Helpful Report

Posted 2 years ago

“Have still not received the parcel. The phone line doesnt work and have emailed sereral times with no response.”

Helpful Report

Posted 2 years ago

Hi Yeewan, I cannot see any emails from your name or with your order ref in the email. Enquiries should go to websales@buyaparcel.com - Phone lines are working 01502 473025 is the number. I have checked and it seems DHL had an issue with your address and has returned your parcel to us. I will refund you in full now. If you wish to re-order please check the address - I am not sure if this is a DHL error or not. Thanks, Mike

Posted 2 years ago

“Paid for Saturday delivery which didn't come. Wrote an email on Saturday night asking when it will arrive. Got an email back on Tuesday with no apology saying it was delivered on Monday to someone called 'Zara'. Nobody called Zara lives at my address. Rubbish.”

Helpful Report

Posted 2 years ago

Hi Stuart, your order was from October - I am sorry if it didn't get there on the Saturday as it should. GPS puts the driver in your address vicinity, but if you didn't get your order we would have had you complete a denial of receipt form and resent the order or refunded you. If you didn't get your goods after receiving the information that someone called Zara signed for it, I hope you then came back to us at the time because 2 months after the delivery is too late to claim from DHL.

Posted 2 years ago

“Good price. Quick delivery.”

Helpful Report

Posted 2 years ago

“I placed an order which went missing at Hermes end. Buyaparcel customer service team were awesome. They kept in touch and eventually they resent the items via a different courier. Excellent price, great quality item and super service. Definitely highly recommend.”

Helpful Report

Posted 2 years ago

“Ordered item on Tuesday, arrived on Thursday, well packaged and tracked. And at a great price too. Would definitely use again.”

Helpful Report

Posted 2 years ago

“Very bad Delivery service if you need anything on time please do not buy from this company”

Helpful Report

Posted 2 years ago

“Parcel arrived as advertised in good order.”

Helpful Report

Posted 2 years ago

“A quick and professional service.”

Helpful Report

Posted 2 years ago

“Great website with lots of options. Bought a quality flush system at a great price, NDD as well. Bonus, thanks.”

Helpful Report

Posted 2 years ago

“Very good service Goods as described and advertised No problem with delivery Would not hesitate to buy again”

Helpful Report

Posted 2 years ago

“Excellent service. Paid for next day delivery and that’s what I got. Would definitely shop here again”

Helpful Report

Posted 2 years ago

“Arrived quickly and were exactly as advertised. Good communication and great price.”

Helpful Report

Posted 2 years ago

“Great service & prompt delivery.”

Buy A Parcel 5 star review on 1st December 2021

Helpful Report

Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,483 reviews