Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good price my makita saw came no problem good little saw will use this company again”

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Posted 2 years ago

“Dreadful item, very poor quality. It was a nuisance to return as had to drive quite a way to the drop off point. Had to phone twice to get my refund. Will not use this company again.”

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Posted 2 years ago

“The Dewalt leaf blower arrived with a faulty spring loaded catch which should have locked the blower nozzle in place. A replacement was quickly sent out but arrived with the same fault an incorrectly assembled catch. I eventually spoke with a female member of the team who unlike the second chap listened to what I was saying understood the problem and had one assembled in the warehouse to prove it worked. The lady kept it by her desk and ensured that it was sent to me. Happy days it worked as designed.”

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Posted 2 years ago

“Best price I found by some margin. Quick delivery. Would happily use again.”

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Posted 2 years ago

“All good and arrived on time.”

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Posted 2 years ago

“Easy to deal with and great service”

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Posted 2 years ago

“Delivery was great ,but I've emailed yo 3 times with the problem I have. The only response I have had from you is that you have received my email and you will get round to it . This item is a birthday present and would like it resolved ASAP”

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Posted 2 years ago

HI William, Sorry for any delay in response. We a struggling to locate you message, please give us a call on 01502 473 025 at your convenience, we would be happy to assist. Our team are available 8am-5pm Mon - Fri and 8am -12pm Saturdays Kind regards, buyaparcel customer services.

Posted 2 years ago

Hi William, I understand you have now been in touch with our team to discuss issues with your order. After some discussion we reached an understanding the product was faultless, unfortunately there was just some confusion over the lights that would display on the charger and when. We are glad to have helped clarify the functions of the charger and resolve this issue for you. If we can be of further assistance, please let us know. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Always good stuff at a good price.”

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Posted 2 years ago

“Delivery was left on my doorstep. One of the sacks was split and salt was slightly damp meaning that there was one big lump”

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Posted 2 years ago

We are sorry to hear your order arrived like this. I've done a search on our system and can't see you have called or emailed us to report this. If you send us a email to websales@buyaparcel.com with a photo of the damaged bag of salt we can arrange for a replacement bag to be sent out to you.

Posted 2 years ago

“Very good price, well packed, delivered on time and as advertised”

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Posted 2 years ago

“Great utility knife, very sturdy and easy to handle, delivery was exceptionally fast also, overall im very pleased with the whole process, many thanks”

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Posted 2 years ago

“Very happy with the item and speedy delivery 👍🏻”

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Posted 2 years ago

“I ordered the grinder because of the bag you advertised with it, I received a totally different bag no use to me. What really pisses me off is you couldn't get the bag advertised yet you are still advertising it!!!!!!”

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Posted 2 years ago

HI Daren, Sorry about this issue with your order. Occasionally errors do occur with orders. I understand you got in touch with our team at the time and we immediately raised a return for refund, with postage covered for you. We hope this goes some way to making amends for this issue with your order. If we can assist further in any way, please do get in touch. Kind regards, buyaparcel customer services.

Posted 2 years ago

“The slate garden thermometer is exactly what I thought it would be from the photos. It arrived well parcelled and on time. I haven't yet hung it up outside yet though.”

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Posted 2 years ago

“Item arrived on time”

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Posted 2 years ago

“Great company to deal arrived fast and makita jigsaw is brilliant”

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Posted 2 years ago

“Great service at a great price. Will be using again”

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Posted 2 years ago

“I ordered......you delivered”

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Posted 2 years ago

“Very Good price & speedy delivery!!”

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Posted 2 years ago

“Yer great service very quick cheap and easy… also great but if kit”

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Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,476 reviews