Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online experience very straightforward. Parcel arrived promptly. Well packed.”

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Posted 2 years ago

“Excellent product and service too”

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Posted 2 years ago

“Good product good price fast delivery. Def use again.”

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Posted 2 years ago

“This was the first time that we had purchased anything from Buyaparcel. We ordered 4 solar lights and when they arrived one was broken. Customer services immediately sent a replacement after viewing my photos of the broken light. Will definitely purchase from them again”

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Posted 2 years ago

“Won't stop asking for a review of a dust bag for a power plane. It's a dust bag and it was cheap. Didn't arrive particularly quickly as I recall, but maybe this will stop the emails?”

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Posted 2 years ago

HI Paul, Thanks for your review. We have looked into this issue. It appears the platform you ordered through is requesting feedback for the transaction rather than ourselves directly. If you revisit the platform, you should be able to advise them you don't want to see these requests and/or leave feedback. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Very impressed with the service. It's when an error has been made that you can judge a company by its response. So when the wrong item got delivered it was corrected without delay. Well done!”

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Posted 2 years ago

“Good Service Care ...prompt ... Rate their service”

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Posted 2 years ago

“Their courier evri lost my shipment. Because that's what evri do consistently. Buy a parcel made no effort to re ship just refunded. Waste of time.”

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Posted 2 years ago

Hi, Apologies that our carrier let you and us down on this occasion. We don't have your order details on this review, so we are unable to look into this fully. There are limited situations where we cannot re-send an item and refunds are issued. Such as a lack of stock once a carrier has lost the original shipment, however this isn't the only reason we are sometimes forced to refund over re-sending an item. Sorry that your order wasn't sent again, but we are glad to hear our team responded and resolved this issue by giving you a refund. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Very good indeed”

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Posted 2 years ago

“Great shop all good”

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Posted 2 years ago

“Great product, good price and quick delivery”

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Posted 2 years ago

“Brilliant in every way product and service”

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Posted 2 years ago

“Great saw and Great service”

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Posted 2 years ago

“Ideal tool - well suited for the job of cutting down thistles and general undergrowth”

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Posted 2 years ago

“Good price and quick delivery”

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Posted 2 years ago

“Customer No NDAV2740 22/08/2022 purchased a Makita DTM51Z 18V LXT Lithium Multi Tool with Makita 191P95-1 STARLOCK 44 pc Set The Makita DTM51Z 18V LXT Lithium Multi Tool is not compatible with the Makita 191P95-1 STARLOCK 44 pc Set supplied therefore cannot be used. Photographs and emails have been sent showing that an adaptor is required to attach the tools to the Multi tool. No response or positive action taken.”

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Posted 2 years ago

Hi, We are sincerely sorry about this issue. We have been following up with supplier to attempt to resolve this problem and not getting the response we require in a timely fashion. We haven't resolved this issue in our usual timely manner at all, we want to assure you this isn't a normal experience with buyaparcel. You reached out to us yesterday and advised at this stage you would prefer a return for refund, which is totally understandable. We have responded with options as far as free postage for your return. Please do reply at your convenience and we will get the order returned for a full refund for you. Apologies again for these problems with your order, Kind regards, buyaparcel customer services.

Posted 2 years ago

“Good quick efficient service. Would I use them again, definitely”

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Posted 2 years ago

“Was very impressed by the service and how quick it came.”

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Posted 2 years ago

“Buy a parcel delivery was fast md good communication which is key very happy with the service but cans say as much for one of the products I bought”

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Posted 2 years ago

“Purchased this product because I’m a self employed painter and decorator and it’s perfect for a professional person who’s serious about the quality of work they are providing”

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Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,476 reviews