Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Tell us how Buy A Parcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service n product at a great price”

Helpful Report

Posted 2 years ago

“Quick delivery with great price”

Helpful Report

Posted 2 years ago

“Bought a shower pump matt to reduce vibration through the floor and this was the most competitively priced. Very happy with it and the service received from Buy a parcel.”

Helpful Report

Posted 2 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 2 years ago

“Very good thanks”

Helpful Report

Posted 2 years ago

“Do not buy from this company don't want to hear from you when item goes wrong bought a laser level of them only 6 months old don't want to know anything about it”

Helpful Report

Posted 2 years ago

HI Mark, Sorry to see you are unhappy. We have reviewed your case and can see our team advised on the warranty process for your Imex laser on Friday 16th September and Saturday 17th September, each time advising the warranty process, how to pursue warranty claims through ourselves or how to contact Imex directly for warranty claims. We can assist as advised, if you would like to pursue warranty on the product through us, please do reply to our messages and we will raise an authorised return for you. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Order was lost by dhl, buyaparcel were quick and helpful at sorting a replacement. Thanks”

Helpful Report

Posted 2 years ago

“Fast & efficient”

Helpful Report

Posted 2 years ago

“Easy to deal with and no issues at all. Price was best around.”

Helpful Report

Posted 2 years ago

“Defo be buying from these guys again bought a dewalt tool belt and straps , hubby well happy. Came super quick and reasonably priced also. THANK YOU 😁”

Helpful Report

Posted 2 years ago

“It was a superb service”

Helpful Report

Posted 2 years ago

“Not happy that when you purchase multiple items from this site they come from different suppliers and when an item has been lost by the courier BuyAParcel is not interested in resolving the issue. I had a package delivered to the wrong address, I contacted the courier and they admitted that the parcel was lost on 9 August 2022 and I was to seek a refund or replacement from the supplier. Today 12 September 2022 I still have not heard from BuyAParcel. Where is there customer services?”

Helpful Report

Posted 2 years ago

HI Ray, We have looked into your case. All items from your order were shipped and confirmed delivered by the carrier. It appears our team have been responding quickly and currently we are awaiting further feedback from you to help resolve any issues with your order. Please do respond at your convenience so that we can resolve any problems with your order. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Excellent service, kept up to date with the order process, prompt delivery, well packaged, and my son who is a carpenter was over the moon happy. Thank you 😊”

Helpful Report

Posted 2 years ago

“The simplicity of finding, ordering and paying for items is very welcome. The item was very competitively priced and arrived very well packaged and early. The transaction was worry free.”

Helpful Report

Posted 2 years ago

“Great product and excellent company to deal with.”

Helpful Report

Posted 2 years ago

“Perfect in every sense. Needed to return one item as ordered in error the process was swift and seamless just like the original purchase.”

Helpful Report

Posted 2 years ago

“Paid for next day delivery. Have to cancel a job now as i got an email saying it will be an extra day for delivery. Not good enough. Could have bought yesterday in another shop. Why tell lies.”

Helpful Report

Posted 2 years ago

“Really nice product. Great value. Fast delivery with good communications.”

Helpful Report

Posted 2 years ago

“Package arrived on time and safe.”

Helpful Report

Posted 2 years ago

“Great value, quick delivery”

Helpful Report

Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,476 reviews