Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,476 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased as punch with my purchase, very happy”

Helpful Report

Posted 12 hours ago

“I've had a very poor experience of this company. I purchased a pair of clamps on B and Q's website which stated that the item was supplied by Buyaparcel. The website clearly stated that the price was for two clamps and it even showed a picture of two clamps. When the package arrived there was only one clamp. I called B and Q who at first told me that it was a known error that I had only received one clamp and the second one was already out for delivery. It never arrived. After several fruitless calls to B and Q I decided to call Buyaparcel. They couldn't give me an immediate resolution and said that they needed to investigate. I later received a call back from them to say that the website page was incorrect and that I had no other options than to pay the full price for the one clamp or return the clamp for a refund. This price was well above the 'going rate' for one clamp. They would not consider any compromise such as a goodwill discount on the one clamp. So I had no choice but to return the clamp. It then took almost a full week from when the clamp was delivered to their premises to when the refund from B and Q was received. Throughout the whole saga B and Q were essentially wanting nothing to to do with resolving the issue. The website was not taken down/amended for a few days after the issue had been identified, so others must have fallen into the same net.”

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Posted 14 hours ago

“I only buy my power tools from Buyaparcel website. Price of tools are good value money.”

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Posted 18 hours ago

“Easy to view and order. Swift delivery and well packed.”

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Posted 20 hours ago

“Bought 2 packs of extra large wipes for a brilliant price and brilliant delivery could not fault them will definitely use again Many thanks Trevor”

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Posted 21 hours ago

“Everything was perfect!!!”

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Posted 21 hours ago

“Spoke to Customer Services as my parcel was never delivered by DHL, the person was very apologetic and reassured me my parcel would be delivered again a few dsys later by a different courier. I received my parcel and happy with the resolution. Bought from them before as they have the best prices.”

Helpful Report

Posted 1 week ago

“Item as described, slight delay in recieving item as part of the order wasn’t in stock, I was however kept informed of the delay so no issues, as soon as item was in stock I recieved the next day. Excellent service and thank you Would definatly use again and recommend to others”

Helpful Report

Posted 1 week ago

“the delivery was good the oven was packed really well”

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Posted 1 week ago

“Great service, delivered quicker than stated fantastic value money”

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Posted 1 week ago

“Competitive prices and extremely good delivery. Parcel was perfectly packed and the order was fulfilled with customer care.”

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Posted 1 week ago

“Good product, good price and delivered promptly.”

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(Lowestoft) - Posted 1 week ago

“Easy to order and prompt delivery thank you will order again”

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(Lowestoft) - Posted 2 weeks ago

“Faultless experience. Really pleased with my purchase, and the service received. Thank you.”

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(Lowestoft) - Posted 2 weeks ago

“very pleased with the einhell battery mower. delivery exellent .”

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(Lowestoft) - Posted 2 weeks ago

“Purchased some knee pads - they were the cheapest I could find - other reviews said long delivery time scale - as these were not urgent I ordered them - arrived days after ordering - fantastic service - will definitely use this company again”

Helpful Report

(Lowestoft) - Posted 3 weeks ago

“I have bought a few items from buyaparcel and am very happy with deliverys and merchandise, Thanks”

Helpful Report

(Lowestoft) - Posted 3 weeks ago

“Very happy with my purchase and the service”

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(Lowestoft) - Posted 3 weeks ago

“Very satisfied with product, price and delivery.”

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(Lowestoft) - Posted 3 weeks ago

“Easy to order. Good price. Prompt delivery.”

Helpful Report

(Lowestoft) - Posted 4 weeks ago

Buy A Parcel is rated 4.6 based on 10,476 reviews