Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,219 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

Write Your review

Tell us how Buxtons made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buxtons 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, kept informed of orders progress and swift delivery. Came on a Saturday at no extra cost. Couldn't get any better highly recommended”

Helpful Report

Posted 2 years ago

“Incredibly quick service (even on a small order ) . We were kept informed, will definitely use again and highly recommend”

Helpful Report

Posted 2 years ago

“Shipping is far quicker than any other arb supplier in the UK, the prices are very reasonable and they were quick to respond to any inquiries I had. Will be my go to arb supplier from now on.”

Helpful Report

Posted 2 years ago

“Great products, at excellent prices. Communication and delivery were fantastic. Highly recommended.”

Helpful Report

Posted 2 years ago

“Phenomenal service”

Helpful Report

Posted 2 years ago

“Excellent and quick service. Thankyou”

Helpful Report

Posted 2 years ago

“Great service affordable prices great saws,will be coming back for future purchases.”

Helpful Report

Posted 2 years ago

“Buxtons made this buying experience very straightforward. I shopped with them as they had a competitive price and also offered Klarna finance both of which really helped me get the tool I needed!”

Helpful Report

Posted 2 years ago

“Very pleased with the service so far.”

Helpful Report

Posted 2 years ago

“Excellent web site to order from, good quick delivery. More than happy to use again.”

Helpful Report

Posted 2 years ago

“fantastic”

Helpful Report

Posted 2 years ago

“Very good service with quick delivery”

Helpful Report

Posted 2 years ago

“Box was smashed and unable to use as a gift”

Helpful Report

Posted 2 years ago

“Above and beyond great service arrived a day earlier than expected Very helpful great professional service”

Helpful Report

Posted 2 years ago

“Good service Delivery on time Did have stock of what I wanted so called to change for something else rather that waiting for two deliveries.”

Helpful Report

Posted 2 years ago

Thank you for this excellent review, Jack. I'm so happy we got you sorted. Let me know if I can help you with anything else. - Lewis Wickes, Digital Team @ Buxtons

Posted 2 years ago

“I have placed an order and contacted Buxtons via email, I have not received my order and neither have I had a response to my email.”

Helpful Report

Posted 2 years ago

“Excellent service. Thanks a lot”

Helpful Report

Posted 2 years ago

Thank you for this 5 star review, Rhys. It's great to hear you're happy with our service. We're proud of our high standard of customer service, it's nice to hear it's appriciated. - Lewis Wickes, Digital Team @ Buxtons

Posted 2 years ago

“I ordered a pair of arborist boots for my son unfortnately he wasnted a bigger size . The returns process was easy and the refund went onto my credit card within 2 days .”

Helpful Report

Posted 2 years ago

Thank you for this excellent review, Julie. It was a pleasure to guide you though our returns process & get those boots swapped over for you. I hope your son is happy with the boots. Please let me know if I can help you with anything else. - Lewis Wickes, Digital Team @ Buxtons

Posted 2 years ago

“I’m still waiting for my purchase !”

Helpful Report

Posted 2 years ago

“First time dealing with Buxtons, they were absolutely spot on, I used the website to find what I needed during the black Friday sales, I was amazed at the savings and couldn't pass up on the opportunity. To pay I used Klarna pay in 3 which is my preferred means of dealing with the large payments, so absolutely ideal! Postage and shipping to the North Scottish Highlands wasn't bad either and arrived on time and well boxed & sealed with no external damage to the packaging. Only constructive criticisms is; a couple of the items arrived with security tags still attached so I had to figure out how to break them off without damaging my nice new kit not end of the world. And sometimes things are abit hard to find on the website, but once I realised the filters are very specific to individual items, searching and finding kit became alot Easier. Great company 5 start, fast shipping and affordable (even to the Highlands), good range of kit. Will use again definitely”

Helpful Report

Posted 2 years ago

Buxtons is rated 4.9 based on 3,219 reviews