Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Great products at a great price! Fantastic customer service as well.
”
- David Bothamley
“
I ordered a new hedge cutter and the great price included next day delivery.
”
- Andy Lambourn
“
Best price I could find anywhere. Easy to order and pay. Quick delivery of well-packaged item. Excellent all round.
”
- David Akerman
“
I ordered a new hedge cutter and the great price included next day delivery.
”
- Andy Lambourn
“
Quick delivery
”
- Andy Carruthers
“
Best price I could find anywhere. Easy to order and pay. Quick delivery of well-packaged item. Excellent all round.
”
- David Akerman
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
Great service all round !!
”
- Mark Phillips
“
Great products at a great price! Fantastic customer service as well.
”
- David Bothamley
“
Always happy with my orders from Buxtons! Great service and great products
”
- Remy Laine
