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Buxtons Reviews

4.9 Rating 3,813 Reviews
B
Happiness Grade
Read Buxtons Reviews

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,\nCoppice House, Teddesley,\nPenkridge

Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

98.60%
Industry Average
Excellent with price and delivery
- Grahame Barker
Quick delivery and competitive price.
- Martin Pollard
Great price and prompt delivery.
- Graham Palmer
A

Delivery - Fast

97.35%
Industry Average
Cheaper than honey brothers and very hassle free purchase and delivery
- Sam Williams
Fast delivery and cheaper than the competitors.
- Anonymous
Excellent with price and delivery
- Grahame Barker
F

Returns Process - Difficult

25.00%
Industry Average
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size Cost me £12 to send them back to you Wasn’t happy Could have gone to another site that offered free returns
- Craig Martin
B-

Refunds - Average

66.67%
Industry Average
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation Thanks
- Aaron Cox
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
- Neil Laugeard
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
- Anonymous
99.39%
Industry Average
Brilliant service thanks ever so much
- ELIZABETH DAVIES
Brilliant quick service
- David Ramalho
Great and prompt service, thank you.
- Mr Alex Freeman