Buxtons have a Customer Happiness Grade of B-. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
good product, price and service. thanks
”
- STEVEN WILLIAMS
“
Excellent service and a great price
”
- Steven Cook
“
Very happy with my order. Good price and really quick from order to delivery
”
- Dean Rufus
“
Great customer service, Very fast delivery.
”
- Nam Bui
“
Yeah, very good service found everything I want online. You reacted quickly delivery very fast.
”
- Paul Candy
“
Excellent pricing and quick delivery. Excellent customer service!
”
- Mike Church
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
Fantastic customer service
”
- Linner Dewar
“
Great customer service, Very fast delivery.
”
- Nam Bui
“
Yeah, very good service found everything I want online. You reacted quickly delivery very fast.
”
- Paul Candy
