Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Great service, great price. I'll definitely be using Buxtons again.
”
- Simon Harris
“
First class service with my purchase. Rapid delivery, great price and no exorbitant carriage costs.
”
- Mr Bill Parkin
“
Great price , in stock , delivered no problem ... what more can you ask ..
Thanks
”
- Anonymous
“
Swift delivery, competitively priced, well packaged, many thanks
”
- Jamie Ranson
“
Great product and delivery. Thanks very much
”
- Anonymous
“
Good stock and reasonable delivery prices compared to other retailers
”
- Anonymous
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Communication good. Unfortunately, despite paying extra for next day delivery, and then confirming on paperwork the goods arrived late the day after. No refund for extra next day delivery
”
- Anonymous
“
good service
”
- David Barker
“
Promt efficient service
”
- Mr Matthew Wood
“
Great Service will use again thank you
Mel Pack
”
- Mel Pack
