Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
Excellent communication and fast delivery. Great price too.
”
- Anonymous
“
However packaging was mot very good. It was split at the top. Price was good.
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- Karen Ley
“
Have ordered from you before so came back as you offered a good price and a good service so I know what I am getting
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- Paul Garnham
“
Excellent communication and fast delivery. Great price too.
”
- Anonymous
“
Great service would definitely recommend Buxtons . Easy to order and fast delivery, kept informed all the way.
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- Anonymous
“
Very quick service good delivery
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- Mark Hales
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
Good service, thanks.
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- Lester Harvey
“
Good service, just waiting on is. Reflex to come into stock, then I can use all items ordered. 😉
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- Andrew Bissell
“
Special thanks to Mike 😎
Great service brilliant product.
”
- Robert Spence
