Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,359 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always been ordering with Buxtons and Honey Brothers depending on stock. Buxtons is my go to! Always everything on time, great at delivery’s. Never been disappointed. At some point only wish they would offer more stock and brands as HB does and splice service. Other than that spot on!”

Helpful Report

Posted 3 years ago

“Great business and really easy to deal with. Website could do with improvement to help product finding and navigation happen more efficiently.”

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Posted 3 years ago

“The shipment arrived the day after the order was placed. I highly recommend this company.”

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Posted 3 years ago

“Although on this occasion the items I ordered weren’t right for me and I had to send them back I still have to give Buxton a 5* review as the communication with Kelly regarding my returns and refund were excellent and the items arrived promptly and well packaged. Great customer service all round, thank you.”

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Posted 3 years ago

“Ordered paid for and delivered on time with no issues whatsoever”

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Posted 3 years ago

“Best price and very quick”

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Posted 3 years ago

“Hello! I run a small-scale forestry business in South Korea, and I am also a freelancer, personally doing logging tasks such as removing hazardous trees. When I found your shopping mall site in the UK while searching the Internet for forestry-related items that are hard to find in my country, I wanted to shout Eureka. However, in South Korea, when buying more than 150 USD at a time overseas, I have to pay about 20% duty and VAT, because of the huge price burden, I had no choice but to shop with my eyes for the time being. Over the past few sale events, I have purchased items that I must have even if I carry a great burden, and unfortunately, some items I missed as the sale period has passed are still very often coming out of my dreams. It would be great if your company would allow consumers to purchase good items at reasonable prices. On the other hand, I wish there was a VAT exemption program for those who want to buy directly from overseas. The VAT in the UK is 20%, which is sometimes too burdensome. Best regards Arnold Jeong in English name(Doe Young Jeong in Korean name)”

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Posted 3 years ago

“Buxtons are an excellent company to deal with. I recommend them highly”

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Posted 3 years ago

“Great store/website, great prices and products. Will always shop at Buxtons.”

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Posted 3 years ago

“Wish I had 5he time to come to stor great service”

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Posted 3 years ago

“Brilliant company to use”

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Posted 3 years ago

“Always a great service and fast delivery.”

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Posted 3 years ago

“Very prompt delivery as usually always received the following day. Only complaint would be that I'd like more selection of goods.”

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Posted 3 years ago

“Great prices and fantastic service. The packing of goods is unfortunately a let down. The last 2 orders have either had items damaged or missing.”

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Posted 3 years ago

“Buxton's are continuing to deliver great service where other suppliers are really slipping, keep up the great work!”

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Posted 3 years ago

“Really fast delivery”

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Posted 3 years ago

“great and really good”

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Posted 3 years ago

“ordered and delivered in a very timely maner, well packaged and the cheapest price for that item i had seen anywhere”

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Posted 3 years ago

“My first purchase from Buxton's proved problematic as the chainsaw helmet (from a well-known forest & field equipment manufacturer) had a structural fault with the visor. I was immediately supplied with a replacement - truly excellent service and post sales support. Based on this experience I would definitely recommend Buxton's”

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Posted 3 years ago

Thank you so much for your 5-star review despite receiving a faulty product. I'm so glad our sales team could get you sorted with a replacement immediately! We really do pride ourselves on offering top customer service, so it's so great to hear it's appreciated. The team & I are looking forward to serving you again soon! Lewis Wickes, Digital Experience.

Posted 3 years ago

“Excellent and friendly service with rapid delivery. I had a delay to an order which was sorted extremely quickly.”

Helpful Report

Posted 3 years ago

Buxtons is rated 4.9 based on 3,359 reviews