Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

Write Your review

Tell us how Buxtons made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

Helpful Report

Posted 3 years ago

“Great customer service, cant complain about their website and very helpful overall.”

Helpful Report

Posted 3 years ago

“Excellent customer service and very helpful.”

Helpful Report

Posted 3 years ago

“Appalling service, Business driven by Profit and Greed. Utter incompetence when visiting the store, another customers mower was brought to us for a valuation for a part exchange(service is dreadfully slow moving at glacial speed due to the archaic paper and binder folder filing system in place, last seen in Grace Brothers department store)), following a heated discussion when we were told our John Deere mower was not wanted back as it might affect profit due to John Deere no longer being listed as a manufacturer, when I pointed out we had purchased a ride on John Deere and a John Deere push mower from them, they might consider customer service and loyalty over profit, I also fed back that the attitude and approach was rude and dismissive. The individual then apologised and agreed to value our machine against a second hand cylinder mower and contact us with a price. On being contacted the story then changed to the Directors stating only new product purchases could have part exchanges against them not second hand purchases. Buxton's are very happy taking your money on their terms and maximising profit but will squirm and change policy if it serves them to protect profit, even with loyal customers. Disgraceful. Have spent over £3,500 on products and service, won't be spending another penny.”

Helpful Report

Posted 3 years ago

“Stihl electric lawnmower bought off website. Mower was competitively priced and delivered within 3 days. Excellent service. (Did apparently qualify for free delivery due to amount spent but £15 levy charged as l live in Aberdeenshire - still a good overall deal though). Would definitely consider using Buxtons again.”

Helpful Report

Posted 3 years ago

“excellent price and service”

Helpful Report

Posted 3 years ago

“Awesome service as usual!!!”

Helpful Report

Posted 3 years ago

“First time using Buxton's, all went well, would be happy to recommend/use again.”

Helpful Report

Posted 3 years ago

“Ordered two items from this firm - one for myself and one for my daughter - and the service is good value and highly efficient and my item arrived quickly and well packed.”

Helpful Report

Posted 3 years ago

“Really quick delivery’s - good product range - a few things I haven’t seen on other sites which is nice.”

Helpful Report

Posted 3 years ago

“I only ordered a pair of climbing boot laces this time but received the same great service as if I had placed a larger order.”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Bought a pair of Stihl secateurs from Buxtons, arrived on time and good price for this item.”

Helpful Report

Posted 3 years ago

“Excellent Fast shipping Thank you”

Helpful Report

Posted 3 years ago

“Good range of kit,Great service, fast delivery. Highly recommend.”

Helpful Report

Posted 3 years ago

“good product good service”

Helpful Report

Posted 3 years ago

“They have a very good website and great customer service. The item I bought is great and I'll not need to use a electric hedge cutter, now I can do it all manually.”

Helpful Report

Posted 3 years ago

“Amazing service and a great product”

Helpful Report

Posted 3 years ago

“The online shop/service is great. I'm usually too busy to pop up to Buxtons with my work. The online shop gives me the same choice, prices are reasonable and the delivery is super fast. I would recommend going into the store if it's for a new harness or similar ppe as these need trying before you buy.”

Helpful Report

Posted 3 years ago

“All sorts of stock available, at very good prices. Fast delivery too.”

Helpful Report

Posted 3 years ago

Buxtons is rated 4.9 based on 3,360 reviews